Maintenance Technician - James at Springline

RangeWater Real Estate, LLC; Richmond, Northern (VA, KY); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

PTO 2+ weeks

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Enrollment

Life Insurance & Short-Term Disability

Parental Leave (after 6 months)

Rent discount eligibility

Cell Phone Allowance

Job summary

RangeWater Real Estate, LLC is seeking a Maintenance Technician to service and maintain our apartment communities in the Richmond area. You will respond to resident maintenance requests, perform make‑ready tasks for vacant units, and ensure safety standards are met across properties.

The role requires 1–3 years of apartment maintenance experience, strong communication skills, and proficiency with property management software.

Qualifications

• High School Diploma or GED required; 1-3 years of apartment maintenance experience preferred.
• Strong communication and delivery skills to connect with residents and team members at all levels.
• Proficiency in internet, word processing, spreadsheets, and database reporting; experience with property management software (Entrata Yardi or OneSite) preferred.

Responsibilities

• Completes assigned work orders from resident requests within 24 to 48 hours and conducts routine maintenance per policy and safety standards.
• Performs make-ready tasks to prepare vacant apartments for leasing, coordinates with vendors, and documents tasks completed.
• Supports cost‑saving by repairing components rather than replacing parts when feasible, and uses tools and materials efficiently.
• Tracks inventory, accesses materials from maintenance shop, returns unused items to stock, and notifies supervisor about re-ordering needs.
• Maintains timely and accurate documentation for service requests, aiding in traceability and accountability.
• Periodically inspects contractor work to ensure quality and compliance with safety standards.
• Complies with safety policies and attends safety meetings; completes required OSHA training and reports incidents promptly.
• Demonstrates customer service by interacting respectfully with residents and responding to complaints with urgency.
• Supports property inspections to identify safety and maintenance needs and communicates concerns to management.
• Performs additional duties as assigned.

Skills

Communication and Delivery Skills

Education

High School Diploma or GED

Tools

Entrata Yardi

One Site

Job description

Introduction

At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate. Our Team Members play a pivotal role in the success of the company’s performance, and we look forward to witnessing your successful journey as a Ranger! Culture: Companies with a strong culture and a higher purpose perform better in the long run.

Core Values

People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation.

What's in for you?

• Two + Weeks of PTO
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity
• Employer Paid Basic Life and Short-Term Disability
• Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
• Potential opportunity for savings in rent (property and ownership specific)
• Cell Phone Allowance
• And more!

Work Hours and Work Environment

Schedule: 40 hours in a regular work week.

• Monday – Friday: 9am – 6pm
• Saturday: 10am – 5pm
• Sunday: 1pm – 5pm

Job Description

1. Completes assigned work orders generated from resident requests for service within 24 to 48 hours, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
2. Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
3. Supports cost‑cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
4. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance shop by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re‑ordering needs.
5. Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked.
6. May periodically inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
7. Complies with RangeWater Residential’s safety and risk‑management policies by attending and participating in the property’s routine safety meetings, completing required training on OSHA and other safety related laws and requirements, and by reporting accidents and incidents promptly and accurately.
8. Demonstrates customer services skills by treating residents and others with respect, interfacing face‑to‑face with residents and service team, answering resident questions, responding sensitively to complaints about maintenance services, and completing assigned work orders with efficiency and urgency.
9. This includes the ability to work in a stressful environment and work peacefully with co‑workers and residents.
10. Assists in conducting routine and periodic property inspections in person to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
11. Other duties as assigned.

Essential Requirements

1. Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
2. Works in frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.
3. Must be able to work a flexible work schedule which includes taking calls evenings, weekends, and holidays.

Qualifications Summary

To perform this job successfully, the requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience

Education: High School Diploma or GED Equivalent Experience Preferred: 1-3 years of apartment maintenance experience or equivalent preferred.

Advanced Skills

Communication and Delivery Skills with ability to connect to people at all levels.

Computer Skills

Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).

Licenses and Certificates Requirements

Licenses: Current Valid Driver's License Certifications: Maintenance Technicians must have EPA certifications Type I and II or Universal for refrigerant recycling as well as all certifications required by State and Local jurisdictions.

Physical Requirements

Weights Requirements: Must be able to push, pull, lift, carry, or maneuver weights up to 50 pounds independently and 150 pounds with assistance.

Mobility Requirements: The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.

Travel Requirements

Routine local travel may be required to run business‑related errands including but not limited to meetings and training. Non‑local travel may be required up for business‑related responsibilities.

Additional Information

RangeWater is a drug‑free, harassment free workplace, and an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status. Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We develop, acquire, manage, and invest in multifamily and build‑to‑rent rental communities across the Sun Belt with a singular purpose: to create fulfilling experiences.