Maintenance Technician III (70009102)

Optimum; Ruston (LA); Presencial; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full-time co-op opportunity

Unpaid lunch 30 minutes

Descripción de la vacante

Optimum is seeking a Maintenance Technician III in Ruston, LA to repair and maintain fiber and coaxial networks and support headend electronics. You will troubleshoot from the headend to customer devices and mentor junior techs, ensuring service excellence.

The role requires knowledge of FTTH/RFOG, the ability to run tests, and coordination with cross-functional teams. DOT qualifications and a valid CDL may be required.

Formación

• High school diploma or equivalent and valid driver’s license with DOT qualifications.
• Ability to obtain DOT medical card and CDL where applicable; able to operate testing equipment.
• Experience in FTTH/RFOG architecture and fiber repair preferred.

Responsabilidades

• Diagnose and repair transport, trunk, and distribution networks from headend to customer devices.
• Perform preventive maintenance and FCC-required network tests.
• Coach and mentor junior technicians and support installation activities as needed.
• Coordinate with Design, construction, ISP, and NOC/ROC to resolve escalated issues.
• Oversee training and ensure team performance and consistency.

Conocimientos

Fiber repair

Troubleshooting

Network maintenance

Headend knowledge

Team leadership

Educación

High school diploma

Herramientas

Signal level meters

Ohm meters

AGORA

Netwin

Net-Q

Descripción del empleo

Career Opportunities: Maintenance Technician III (70009102) (12489)

Requisition ID12489-Posted10/06/2026-Outside Plant Maintenance-Telecommunications-USA.LA.Ruston

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, andwe'reseekingdriven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity.

At Optimum, co-op students work on real projects with real business impact.Participants gain hands-on experience, collaborate with industry professionals, and contribute to initiatives that help shape the future of connectivity, technology, and customer experiences. Students may work on meaningful projects, gain exposure to industry-leading technologies, partner with mentors, develop professional skills, and build networks across the organization.

• Full-time co-op opportunity
• 30-minute unpaid lunch period each workday

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

Under general supervision, Maintenance Tech III repairs and maintains the fiber and coaxial transport and distribution cable services including residential and business video, data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs

Responsibilities

• Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
• Maintains a unity gain network
• Fulfills FCC-required network tests
• Performs all duties of Maintenance Tech I and II as necessary
• Troubleshoots and repairs the distribution network from headend to customer's electronic devicesMaintains network integrity through preventive maintenance
• Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks
• Resolves issues at installation and on scheduled service call from customer’s electronic devices to tap
• Partner with various other groups including Design, construction, ISP, NOC/ROC to resolve escalated issues and identify areas of improvement.
• Coordinate and oversee training initiatives for new and existing team members, ensuring continuous skill development and knowledge sharing.
• Coach and develop team members to enhance technical proficiency, customer service skills, and troubleshooting expertise.
• Assist in the creation and implementation of training materials and best practices to ensure team efficiency and operational consistency.
• Conduct regular performance assessments and provide constructive feedback to team members to foster professional growth and team cohesion.
• Other tasks may be assigned, as needed to support the infrastructure and team

Qualifications

• Internal applicants must complete their Career Progression program to be deemed eligible.
• High school diploma or equivalent
• Must possess and maintain a valid driver’s license in good standing within the state of current residence. Ability to meet all Department of Transportation (DOT) driver qualification standards, including a valid medical certificate.
• Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements
• Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable).
• Ability to comprehend and operate appropriate testing equipment (e.g., signal level meters, ohm meters)
• BDS & BTS certification preferred
• Fiber repair and troubleshooting experience
• In-depth knowledge of the FTTH & RFOG Architecture, Including the Rolt, Back haul and distribution of plant.
• Able to utilize soft tools associated with FTTH Network, including AGORA, Netwin, Net-Q
• Experience working with ISP or “Hot Hands” for ISP
• Experience and/or knowledge of OSP Construction tasks
• An “Activity Analysis” of the physical demands required to perform this job’s essential functions with or without a reasonable accommodation will be provided upon request and with an offer of employment. Must pass a physical assessment of those physical demands post offer/pre employment and if returning to work following a leave of absence, conducted at the Company’s assessment vendor.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

The Company will not provide current or future sponsorship for this role.