Maintenance Technician III

Cushman & Wakefield; New York (NY); On-site; USD 47,000 - 55,000; Full time

Job summary

Cushman & Wakefield is seeking a Maintenance Technician III in New York, NY. The role emphasizes mechanical leadership over conveyors and related equipment, with a focus on reliability, PM quality, and safety.

You will guide junior technicians, coordinate breakdown responses, and implement process improvements to uphold uptime and efficiency. The position requires strong mechanical skills, leadership, and the ability to work closely with operations and controls teams in a fast-paced environment.

Qualifications

• Primary mechanical authority on conveyors, spirals, sorters, and related equipment.
• Lead root-cause investigations to reduce repeat failures and improve reliability.
• Set and enforce high PM quality and data accuracy (95%+).
• Coach and guide junior technicians, especially during breakdowns and repairs.

Responsibilities

• Serve as mechanical lead for Spirals, Sorters, MDRs, belts, and accumulation zones.
• Drive rapid recovery during breakdowns; restore flow and guide technicians.
• Develop and refine PM procedures; train techs on equipment behavior and PM execution.
• Provide clear communication to operations, maintenance leadership and controls teams.

Skills

Mechanical expertise

Root-cause analysis

Leadership

Safety leadership

Communication

Troubleshooting

Tools

CMMS

Job description

Job Title: Maintenance Technician III

Job Description Summary

Tech 3 – Roles & Responsibilities (Leadership‑Driven, Conveyor Maintenance – FreshDirect)

1. Mechanical Expertise & System Reliability

Serve as the primary mechanical authority on Spirals, Sorters, MDRs, belts, merges, diverts, and accumulation zones. Lead root‑cause investigations to eliminate repeat failures and improve long‑term system reliability. Identify mechanical vulnerabilities across the site and proactively recommend improvements. Drive rapid recovery during breakdowns by coordinating tasks, guiding other techs, and restoring flow efficiently. Execute complex mechanical repairs with precision, ensuring equipment returns to optimal performance.

2. Preventive Maintenance Leadership & Standards Enforcement

Set the standard for PM quality, ensuring all tasks are completed with zero missed items. Analyze PM data to identify patterns, emerging risks, and areas needing redesign or adjustment. Champion PM accuracy (95%+) and hold the team accountable to the same standard. Develop and refine PM procedures to improve clarity, efficiency, and effectiveness. Train other Techs on equipment behavior, wear indicators, and proper PM execution.

3. Site Improvement & Continuous Optimization

Actively seek out inefficiencies, recurring jams, and mechanical weak points across the conveyor system, Sorters, Spirals. Lead small improvement projects focused on uptime, jam reduction, and equipment reliability. Collaborate with operations to identify workflow issues and propose mechanical solutions. Recommend parts, design changes, or process adjustments that enhance system performance. Track recurring issues and drive long‑term corrective actions, not just short‑term fixes.

4. Communication, Coordination & Technical Leadership

Provide clear, actionable communication to operations, maintenance leadership, and controls teams. Deliver high‑quality work orders, shift handoff notes, and CMMS entries that support decision‑making. Reduce unnecessary escalations by accurately diagnosing mechanical vs. controls symptoms. Coordinate with operations during breakdowns to manage expectations and maintain safe workflow. Serve as the go‑to resource for technical questions from junior technicians.

5. Safety Leadership & Culture Building

Model uncompromising adherence to LOTO and all safety protocols. Intervene immediately when unsafe behavior is observed and coach others toward safer habits. Lead or support toolbox talks, safety walks, and hazard‑spotting initiatives. Promote a culture where safety is prioritized over speed or convenience.

6. Ownership, Autonomy & Shift Leadership

Take full ownership of shift performance, ensuring uptime meets or exceeds site targets. Prioritize tasks effectively during high‑volume periods or multiple simultaneous breakdowns. Guide other Techs through troubleshooting steps, PM tasks, and repair strategies. Maintain a calm, solution‑focused presence during high‑pressure situations. Demonstrate readiness to step into lead‑level responsibilities when required.

7. Professionalism & Team Influence

Build strong working relationships with operations, controls, and leadership teams. Set the tone for professionalism, reliability, and accountability within the maintenance team. Encourage a positive, collaborative environment where technicians feel supported and challenged. Show initiative in addressing site‑wide issues, not just assigned tasks. Maintain consistent attendance, punctuality, and follow‑through.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.

In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.

The compensation for the position is: $34.00 - $40.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

About Cushman & Wakefield

Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award‑winning culture. For additional information, visit www.cushmanwakefield.com