Maintenance Technician III

tricon; Las Vegas (NV); On-site; USD 55,000 - 76,000; Full time

Job summary

Tricon is seeking an experienced Maintenance Technician III to perform a wide range of maintenance and repair tasks across our properties, with a focus on HVAC, plumbing, electrical work and general repairs. You will communicate clearly and provide exceptional customer service while managing service requests efficiently in a safe environment.

The role requires EPA 608 certification, a valid driver's license, and the ability to travel between properties.

Qualifications

• EPA 608 certification for refrigerant management (Type II or Universal).
• Minimum 5 years maintenance/construction experience.
• Valid driver's license with ability to travel between properties.
• Ability to work safely with PPE and follow safety protocols.

Responsibilities

• Perform HVAC, plumbing, electrical and general repairs across properties.
• Diagnose issues and troubleshoot to restore system efficiency.
• Replace/repair components (thermostats, fans, motors, wiring, etc.).
• Maintain clean, safe work sites and communicate clearly with residents.
• Document time, work orders, and use tech tools to track progress.
• Provide excellent customer service to residents and vendors.
• Coordinate with AMM-T/CMC to prioritize tasks daily.

Skills

HVAC systems

Plumbing

Electrical work

Customer service

Education

High school diploma or GED

Tools

Diagnostic tools

Technology usage (laptop/tablet)

Job description

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Job Description

The Maintenance Technician III is responsible for performing a wide range of maintenance and repair tasks, with a focus on HVAC systems, plumbing, electrical work, and general repairs. This role requires strong communication skills, exceptional customer service, and the ability to manage and complete service requests efficiently while maintaining a clean and safe work environment.

No On Call! Position is provided a van that goes home with the employee nightly. Valid drivers license is required. You also must be able to either provide your EPA card or number to verify Type II or Universal certification.

Essential Duties and Responsibilities

• Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendors
• Provide exceptional customer service when interacting with team members, residents and vendors
• Communicate with the Assistant Maintenance Manager - Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize tasks throughout the day
• Respond and complete service requests in a professional and timely manner
• Consistently maintain a clean and safe work environment
• Diagnosis and troubleshooting - using diagnostic tools and equipment to assess the root cause of the problem to ensure the system operates efficiently and safely
• Cleaning and maintenance - Replace HVAC air filters, cleaning coils and evaporators, clear condensate drain lines and pans, clean dust, plants and debris in and around the condenser units to provide optimal airflow
• Repairing or replacing components - Thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, etc.
• Refrigerant handling - Checking and charging refrigerant levels, repairing refrigerant line leaks
• Electrical work - Inspecting and repairing electrical connections, replacing faulty wiring or circuit breakers
• Ductwork - Inspecting, sealing leaks in ductwork, measuring airflow and pressure levels, repairing or replacing damaged ducts
• Resident education - Explaining the issue and repair process to the residents clearly and simply while providing maintenance tips to prevent future problems
• Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs
• Repair or replace caulking, grout, and various crack fillers as needed
• Accurately test for electrical current and troubleshoot minor electrical repairs
• Repair or replace electrical outlets, switches, breakers, GFCI's, 3-way switches, light fixtures, ceiling fans and other minor electrical repairs
• Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs
• Repair or replace windows, window screens, window blinds, window rescreening and other minor window repairs
• Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs
• Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs
• Repair wall holes, texture, touch up and paint walls and trim and other minor painting t
• Accurately fill out time sheets and enter all required data into work orders correctly
• Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement

Qualifications

• Skilled in installation, troubleshooting, repair of, but not limited to the items listed above
• Experience in leveraging technology (laptop, iPad, iPhones, etc.)
• Ability to work on-call and overtime hours, as needed
• Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors
• Work safely, wearing Personal Protective Equipment (PPE)

Minimum Requirements

• EPA 608 Certification for Refrigerant Management (At least Type II or Universal Certification required)
• High school diploma or GED
• 5 years maintenance/construction background
• Daily travel between properties"
• Must be able to work in environmentally and physically challenging working conditions
• Must be ab