Maintenance Technician III

Tricon-Residential; Columbia (SC); On-site; USD 48,000 - 72,000; Full time

Job summary

Tricon Residential is seeking a Maintenance Technician III to perform HVAC, plumbing, electrical and general repairs across properties. The role emphasizes customer service, safety, and timely completion of service requests with clear communication to residents and internal teams.

Ideal candidates will have a 5-year maintenance background, EPA 608 certification, and proficiency with work order systems while being able to lift 50 pounds and work in challenging environments.

Qualifications

• EPA 608 Certification for Refrigerant Management (Type II or Universal) required.
• High school diploma or GED required.
• 5 years maintenance/construction background preferred.
• Ability to use work order and inventory systems efficiently.
• Strong communication and customer service skills.

Responsibilities

• Repair HVAC systems, diagnose and troubleshoot issues to restore operation.
• Perform plumbing, electrical work and general repairs as needed.
• Maintain a clean, safe work environment and document work orders accurately.
• Communicate status and ETA clearly to residents and team members.
• Liaise with AMM-T/CMC to prioritize daily tasks and respond promptly.

Skills

Communication

Customer service

Time management

Problem solving

Electrical troubleshooting

Education

High school diploma or GED

EPA 608 Certification for Refrigerant Management (Type II or Universal)

Tools

Work order system

Inventory tracking system

Job description

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.Job DescriptionThe Maintenance Technician III is responsible for performing a wide range of maintenance and repair tasks, with a focus on HVAC systems, plumbing, electrical work, and general repairs. This role requires strong communication skills, exceptional customer service, and the ability to manage and complete service requests efficiently while maintaining a clean and safe work environment.Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendorsProvide exceptional customer service when interacting with team members, residents and vendorsCommunicate with the Assistant Maintenance Manager – Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize tasks throughout the dayRespond and complete service requests in a professional and timely mannerConsistently maintain a clean and safe work environmentRepair HVAC systems including, but not limited to:Diagnosis and troubleshooting - using diagnostic tools and equipment to assess the root cause of the problem to ensure the system operates efficiently and safelyCleaning and maintenance - Replace HVAC air filters, cleaning coils and evaporators, clear condensate drain lines and pans, clean dust, plants and debris in and around the condenser units to provide optimal airflowRepairing or replacing components – Thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, etc.Refrigerant handling – Checking and charging refrigerant levels, repairing refrigerant line leaksElectrical work – Inspecting and repairing electrical connections, replacing faulty wiring or circuit breakersDuctwork – Inspecting, sealing leaks in ductwork, measuring airflow and pressure levels, repairing or replacing damaged ductsResident education – Explaining the issue and repair process to the residents clearly and simply while providing maintenance tips to prevent future problemsRepair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairsRepair or replace caulking, grout, and various crack fillers as neededAccurately test for electrical current and troubleshoot minor electrical repairsRepair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans and other minor electrical repairsRepair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairsRepair or replace windows, window screens, window blinds, window rescreening and other minor window repairsRepair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairsRepair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairsRepair wall holes, texture, touch up and paint walls and trim and other minor painting tAccurately fill out time sheets and enter all required data into work orders correctlyAccurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvementQualifications:Skilled in installation, troubleshooting, repair of, but not limited to the items listed aboveExperience in leveraging technology (laptop, iPad, iPhones, etc.)Ability to work on-call and overtime hours, as neededAbility to correspond (in writing and verbally) effectively with team members, residents, and vendorsWork safely, wearing Personal Protective Equipment (PPE)Minimum Requirements:EPA 608 Certification for Refrigerant Management (At least Type II or Universal Certification required)High school diploma or GED5 years maintenance/construction backgroundDaily travel between propertiesMust be able to work in environmentally and physically challenging working conditionsMust be able to lift objects weighing 50lbs or more regularlyMust be able to effectively communicate verbally and in writingPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:Frequently required to sit, talk, and hear.Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch.Regularly required to climb and descend stairs and ladders.Regularly lift, carry, and move up to 50 pounds.Vision abilities required by this job include close vision, distance vision, and depth perception.If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely.At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.#TriconHomes