Maintenance Technician II - Preferred in El Mirage, Surprise, Waddel, or Glendale Area

1KD THR Property Management LP; Tempe, Phoenix (AZ, AZ); On-site; USD 28,000 - 48,000; Full time

Job summary

Invitation Homes seeks a Maintenance Technician II to perform high-quality maintenance in single-family rental homes and deliver outstanding resident service. You will handle multiple trades, educate residents on home systems, and use the maintenance app to complete checklists and schedule future visits.

Requirements include 2–5+ years in residential repairs, OSHA 10, EPA HVAC certification (and pool CPO as a plus), excellent communication, and a valid driver’s license.

Qualifications

• 2–5+ years of residential repairs and maintenance.
• OSHA 10 certification required.
• EPA Certification: Type I, Type II, and/or EPA Universal HVAC; CPO certification (pool).
• Excellent customer service and interpersonal skills; multi-lingual a plus.
• Must possess a current driver’s license and automobile insurance.

Responsibilities

• Perform maintenance service requests across multiple trades in single-family rental homes.
• Provide outstanding customer service and promote quality living experience for residents.
• Use mobile app tools to schedule and document visits and repairs.
• Educate residents on maintenance topics and home systems.
• Complete property condition assessments and alert management for immediate attention.
• Adhere to safety guidelines and use company tools and vehicles properly.

Skills

Customer service

Communication skills

Residential repairs

OSHA 10 certified

EPA HVAC Certification

Driver's license

Multilingual

Education

High School diploma or equivalent

Tools

ProCare maintenance app

Job description

Unlock the Power of You At Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience. Invitation Homes owns and operates homes in great neighborhoods across 16 top U.S. markets. We continue to innovate with smart home technology, an industry-leading maintenance app, and other lifestyle-enhancing services that make leasing easier than owning. Our market teams — Leasing, Property Management, and Rehab, Turns & Maintenance — work together to deliver excellent resident experiences and maintain high-quality homes. Every associate plays a meaningful role in that mission.

Your Role on the Team

As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to the following tasks:

• Completing maintenance service requests across multiple trades
• Providing excellent customer service and promoting a quality living experience for all residents
• Perform required work while demonstrating respect for resident’s home
• Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
• Complete the associated checklist for each visit within its respective mobile app platform.
• At the completion of the visit, schedule the next ProCare Maintenance Visit with the resident through the maintenance mobile app
• Educating residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations. (https://www.invitationhomes.com/resident-responsibilities)
• Educating residents on the functional systems of their rental home
• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
• Reviewing and using Technician-specific reports to find opportunities for improvement
• Performing repairs in vacant properties while they are on-the-market or during the turn process
• Properly using and caring for company-supplied tools, materials, and vehicles
• On a daily basis, proactively review the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit
• Adhere to all Invitation Homes safety guidelines
• Performing other duties as assigned

Your Experience Includes

• High School diploma or equivalent
• 2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance or related experience
• OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
• The following certifications are a plus: EPA Certification: Type I, Type II, and/or EPA Universal HVAC Certification CPO certification (pool)
• Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus
• Comfortability using mobile devices (i.e. iPad and/or iPhone) and various mobile applications
• Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances. Some training will be provided.
• Must possess a current driver’s license, automobile insurance, and any other licenses and/or certification as required by state law

Why Invitation Homes

We believe when our residents thrive, our associates thrive. Here, you're not just filling a role — you're building a career at a company that invests in your growth and welcomes you for who you are.

What's in it for you

• Competitive pay and annual bonus program for all associates
• Generous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays
• 401(k) with company matching contributions
• Casual dress code and a genuinely great work environment
• Team events, celebrations, and a culture that values connection
• Employee Resource Groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation
• Career growth paths and learning opportunities — we promote from within
• The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus.

Salary Range

The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus.

Compensation and Benefits

• Annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
• 401(k) with company matching contributions
• Awesome work environment with casual dress
• Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [e-mail].

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

#ZIPIH Get to know us better on Comparably! As the nation's premier home leasing company, Invitation Homes provides over 80,000 high-quality homes for lease in 16 markets across the country. We are proud to be a member of these communities and to give Americans the opportunity to live in homes with features they value, such as proximity to jobs and access to good schools. The aggressive growth of our company creates many opportunities for achievement and upward mobility. We offer solid careers in a variety of positions, from superintendents to portfolio managers to accountants to software developers. We are looking for talented individuals to help us maintain and further our vision of providing the finest possible rental experience for our residents.

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