Maintenance Technician II

Balfour Beatty Communities; Middletown (RI); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

401K with employer matching

Robust PTO including holidays

Volunteer days

Disability and parental leave

Job summary

Balfour Beatty Communities is seeking a Maintenance Technician to maintain the community's physical condition and deliver world‑class service to residents. You will diagnose issues, perform repairs, and handle service requests promptly to keep operations running smoothly.

The role supports a structured Maintenance Technician ladder and requires the ability to work with limited supervision while upholding safety policies and strong customer service with residents and staff.

Qualifications

• High school diploma or GED required.
• 4–6 years of maintenance experience.
• Strong customer service skills.
• Advanced knowledge in electrical, plumbing, HVAC or carpentry.
• Certifications relevant to the region (EPA 608, boiler, plumbing, electrical, appliance repair) within 9–12 months.
• Valid state driver’s license with a safe driving record.

Responsibilities

• General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems, including inspections and repairs.
• Directs and coordinates with mechanics, technicians, and contractors on assigned projects.
• Control inventory of parts and equipment and perform repairs as needed.
• Ensure adherence to safety and environmental policies and procedures.
• Deliver high resident satisfaction through professional interactions.

Skills

Customer service

Troubleshooting

Time management

Communication

Education

High school diploma or GED

EPA 608

Boiler Certification

Plumbing Certification

Electrical Certification

Appliance Repair Certification

Job description

Who we are

At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when We Care—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.

Our Benefits

• Discretionary bonuses
• Medical and Dental Insurance 1st of the month following employment
• Health, Flexible Spending and Dependent Care Accounts
• Company paid life insurance
• 401K plan with employer matching
• Robust PTO to include, sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year
• Company paid short-term and long- term disability, parental leave.
• And more!

About the role

The Maintenance Technician is integral to meeting this objective, with responsibility for maintaining the overall physical condition of the community and providing world‑class service to our valued residents. Our Maintenance Technicians diagnose maintenance issues, make necessary repairs and ensure all resident service requests and other community maintenance is completed in a timely manner

About the Maintenance Technician Job Family

Balfour Beatty Communities' (BBC) Maintenance Technician Job Family was established to provide a structure around the maintenance function at BBC. This new framework will create levels around roles and responsibilities, while also attracting, retaining, and growing our maintenance employees! Come grow with us!

Each level has their own requirements as defined in the job description and have a training plan set in place to help you achieve the next level. The Maintenance Job Family has the following levels:

• Maintenance Trainee
• Maintenance Technician I
• Maintenance Technician II
• Maintenance Technician III

What you'll be doing

• General maintenance and orderliness of property HVAC, mechanical, electrical, utilities and lighting systems. Including inspections and repairs. Experience level to direct mechanics, technicians, and outside contractors on assigned projects. Controls inventory of parts and equipment. Make Repairs.
• Ensuring the successful execution of all company safety and environmental policies and procedures.
• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
• Working a rotating on call schedule to have 24/7 maintenance coverage

Who we're looking for

Qualified candidates will have:

• High school diploma or GED graduate level
• 4-6 years of maintenance experience
• Demonstrated strong customer service skills
• Advanced knowledge in at least one of the following disciplines: electrical, plumbing, HVAC, carpentry.
• Solid trouble shooting skills
• Ability to diagnose problems and recommend repairs.
• Ability to work with limited supervision.
• Has good time management skills.
• Demonstrated strong customer service skills
• Able to effectively communicate with customers.
• Certifications relevant to the region in which the technician works, for example: EPA 608, Boiler Certification, plumbing, electrical, appliance repair are obtained within 9 months of employment or promotion
• Required training for Maintenance Tech I completed within 9 months of hire/promotion date. Required training for Maintenance Tech II completed within 12 months of hire/promotion date.
• Valid, state‑issued driver’s license with a safe driving record is required.

Typical Physical Demands:

Regularly use hands to manipulate tools, machinery, equipment, supplies, and office equipment. Frequently stand, reach with hands and arms, climb ladders, balance, and stoop. Sit and stand to do clerical work. Regularly lift and move equipment and supplies up to 50-75 lbs.

Typical Work Conditions:

Work is performed in and outside a maintenance/machinery environment and in and outside residential properties. Employee frequently interacts directly with residents, maintenance, and communities’ staff during the workday.

Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds, and maintains infrastructure assets.

Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law

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