Maintenance Technician II

Hawthorne Residential Partners

Hampstead (NC)

On-site

USD 28,000 - 39,000

Full time

2 days ago

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Benefits offered by this job

Monthly renewal bonus program

Quarterly performance bonuses

Quarterly resident satisfaction bonus

Health insurance

401k retirement match

Paid time off including birthday

Pet Insurance

Telehealth access

Job summary

Hawthorne Residential Partners is seeking a Maintenance Technician II to handle work orders, assist with preventative maintenance, and keep communities well-maintained. HVAC certification and a valid drivers license are required.

The role emphasizes reliability, hands-on problem solving, and teamwork as part of a supportive Living It culture. Training and growth opportunities are offered within a strong career path.

Qualifications

High School diploma or GED required.
At least two years of apartment maintenance experience preferred.
HVAC certification required; EPA/HVAC certification.
Valid drivers license.
CPO certification is a plus.

Responsibilities

Diagnose and perform maintenance and repairs in a timely and professional manner.
Assure all service requests are completed by Hawthorne standards.
Repair and restore vacant apartments to make ready status in preparation for the next move-in as per company standard.
Assist with pool maintenance and cleaning.
Completion of preventative maintenance according to the guidelines outlined in company policy.
Maintaining building and grounds daily; keep shop and grounds neat and litter-free.
Promote professional relations with residents, co-workers, and staff; embody the Live It culture.
Support on-call emergency service rotation as scheduled.

Skills

Dependable

Hands-on

Problem solving

Customer service

Education

High School or GED

Tools

HVAC tools

Electrical troubleshooting

Job description

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.

We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.

Join a company where your work matters and your future is full of opportunity!

Maintenance Technician II | Job Overview

As Maintenance Technician II, you will handle work orders independently, assist with preventative maintenance, and support day-to-day upkeep across the community. This role requires HVAC certification and a working knowledge of routine repairs.

Maintenance Technician II | Education, Experience, and License Qualifications

Education

High School or GED equivalent

Experience

Two years of apartment maintenance experience preferred

Licenses & Certifications

Valid Driver's License
EPA/ HVAC Certification
CPO Certification is a plus

Maintenance Technician II | Job Functions

Repair & Preventative Maintenance

Diagnose and perform maintenance and repairs in a timely and professional manner.
Assure all service requests are completed by Hawthorne standards.
Repair and restore vacant apartments to make ready status in preparation for the next move-in as per company standard.
Assist with pool maintenance and cleaning.
Completion of preventative maintenance according to the guidelines outlined in company policy.

Maintaining Building & Grounds

Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.
Maintain shop appearance to facilitate quick assessment of supply inventory.

Additional Responsibilities

Promote good professional relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.
Conduct on-call emergency service rotation as scheduled
Follow safety guidelines in accordance with OSHA and company policy and standards.
Complete special projects as needed.

What Makes Someone SOAR in This Role?

Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.
Willingness to Learn: Receives feedback and grows through experience.
People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
Reliable: A dependable presence for the community and team.
Always Learning: Stays curious and committed to growing their technical knowledge and skillset.

Work Schedule & Availability

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on-call rotation for after‑hours emergencies and occasional support for resident events, as needed.

Hawthorne’s Total Rewards Package | Compensation and Benefits

Maintenance Technician II – Specific Benefits: Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.

Professional Benefits: Maintenance Technician II Today – Maintenance Technician III tomorrow!

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us – that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.

Personal Benefits