Maintenance Technician II

Housing Alexandria; Alexandria (VA); On-site; USD 48,000 - 64,000; Full time

Job summary

Housing Alexandria is seeking a Maintenance Technician to preserve the multi-family property's physical integrity and safety. You will perform preventive maintenance, respond to resident requests, and coordinate with vendors to ensure timely repairs under HALX standards.

The role requires HVAC certification, strong plumbing and carpentry skills, a valid driver's license, and excellent communication. You will report to the Community Manager and help maintain a clean, safe living environment.

Qualifications

• Three years of experience as a maintenance technician, handyperson, or tradesperson.
• HVAC certification.
• Proficient in plumbing, mechanical skills, carpentry, electrical, and drywall.
• Valid driver’s license and basic tools.
• Excellent customer service and communication skills.
• Ability to meet the physical requirements listed below for long periods.

Responsibilities

• Respond promptly to resident maintenance requests, addressing plumbing, HVAC, carpentry, appliance repair, and other general handyman needs.
• Conduct routine maintenance tasks to uphold community safety, quality, and appearance, such as repairing leaks, addressing trip hazards, and replacing smoke detectors.
• Prepare recently vacated units for new residents by performing repairs, painting, drywall patching, and window/door replacements.
• Track, respond to, elevate, and close maintenance tickets efficiently using CRM software, ensuring all issues are resolved to HALX standards.
• Maintain effective communication with residents and vendors regarding repairs, timelines, challenges, and expected outcomes.

Skills

Three years maintenance experience

HVAC certification

Plumbing knowledge

Electrical knowledge

Carpentry skills

Drywall skills

Customer service

Communication skills

Organization & time management

Valid driver’s license

Basic tools

Property management software

Tools

Basic tools

Property management software

Job description

Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values.

Purpose of Position

The Maintenance Technician is responsible for maintaining the physical integrity and overall functionality of the multi-family property. This role ensures that the community remains a safe, clean, and comfortable environment for residents by collaborating with vendors, performing routine inspections, preventive maintenance, and repairs on building systems, facilities, and equipment. The ideal candidate is proficient in diverse skills to handle various aspects of property upkeep, including, but not limited to, HVAC systems, plumbing, appliance repair, basic mechanical skills, and drywall. They are proactive problem solvers with excellent organization, communication, and customer service skills. This position reports directly to the community manager.

Primary Responsibilities

Maintenance & Repairs

• Respond promptly to resident maintenance requests, addressing plumbing, HVAC, carpentry, appliance repair, and other general handyman needs.
• Conduct routine maintenance tasks to uphold community safety, quality, and appearance, such as repairing leaks, addressing trip hazards, and replacing smoke detectors.
• Prepare recently vacated units for new residents by performing repairs, painting, drywall patching, and window/door replacements.
• Track, respond to, elevate, and close maintenance tickets efficiently using CRM software, ensuring all issues are resolved to HALX standards.
• Maintain effective communication with residents and vendors regarding repairs, timelines, challenges, and expected outcomes.

Preventive Maintenance & Inspections

• Perform regular preventive maintenance, including inspecting building systems and tracking mechanical performance to identify and address potential issues proactively.
• Conduct routine property inspections, including units, common areas, and grounds, to ensure safety, cleanliness, and compliance with HALX standards.
• Implement and follow safety protocols, including OSHA standards and local building codes, to ensure all work complies with regulations.
• Support the coordination of vendor activities for repairs and services beyond personal expertise, ensuring work is completed to HALX quality standards and in compliance with community rules.
• Communicate feedback or concerns about vendor performance to the Community Manager and assist with approving vendor invoices and payments.

Ongoing Work

• Maintain professional and technical knowledge by completing required training, obtaining necessary certification, attending subject-relevant educational workshops, and reviewing professional publications.
• Assist leadership in budgeting, invoice approvals, and financial forecasting to support the community’s operational and revenue goals.
• Maintain a well-organized inventory of tools, equipment, and supplies, ensuring readiness for maintenance tasks.
• Support the enforcement of community rules to ensure resident safety and well-being.
• Foster Housing Alexandria’s mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion.
• Perform other duties as directed.

Required Skills and Qualifications

• Three years of experience as a maintenance technician, handyperson, or tradesperson.
• HVAC certification
• Proficient and general knowledge in plumbing, mechanical skills, carpentry, electrical, and drywall.
• Ability to operate property management software for maintenance tracking to update work orders, document repairs, and communicate with the property management team.
• Valid driver’s license.
• Basic tools to complete the work.
• Excellent customer service and communication skills.
• Ability to meet the physical requirements listed below for long periods.
• Strong organization and time management skills, with attention to detail.