- Current Fair Housing certification required.
Reports To: Maintenance Manager
Job Title: Maintenance Technician I
Job Location: Genesee, Michigan, United States
Contract Type: Full Time
Schedule: 40+ h/wk 8-5, Mon-Fri 24h on call. Ongoing overtime. On-call rota. Emergency coverage required. Weekend/on-call required.
Position Summary
The Maintenance Technician I is responsible for maintaining the property in excellent condition, both inside and outside. This position performs a variety of general maintenance and repair duties, including electrical, plumbing, HVAC, appliance repairs, building maintenance, and exterior upkeep.
The Maintenance Technician I must be available to respond to after-hours emergencies, as participation in the on-call rotation is a required part of the position.
Essential Duties & Responsibilities
The duties and responsibilities include, but are not limited to:
- Conduct all business in accordance with company standards and applicable local, state, and federal regulations, including OSHA, ADA, and Fair Housing requirements.
- Access and maintain the property key system, such as KeyTrac.
- Assist Maintenance Technician II and Lead Technicians as needed.
- Open, manage, and close maintenance work orders.
- Participate in after-hours and emergency coverage.
- Perform building shut-offs for water, electrical, and gas systems.
- Perform repairs in common areas and leasing offices.
- Perform duties associated with porter and groundskeeper responsibilities.
- Complete maintenance turnover of vacant apartments.
- Perform water penetration abatement.
- Perform basic repairs involving:
- Drywall
- Carpentry
- Plumbing
- Painting
- Electrical
- HVAC
- Masonry
- HAZMAT abatement
- Appliances
- Maintain and manage the inventory of supplies and equipment onsite.
- Maintain and properly care for personal tools and equipment.
- Test and record pool chemistry as required.
- Troubleshoot and diagnose fire alarm panels.
- Maintain the overall appearance and curb appeal of the property.
Leasing & Administrative Support
- Assist the management team with various tasks as required.
- Maintain knowledge of and uphold all company policies, goals, and values.
Resident Relations
- Represent the community in a professional and courteous manner at all times, both on and off the property.
- Deliver communications and documentation to residents.
- Support resident retention programs and initiatives.
- Provide excellent customer service to residents and prospective residents.
Safety
- Monitor the property and grounds for safety hazards.
- Promptly identify, report, and correct unsafe conditions.
- Maintain current knowledge of and comply with all company, local, state, and federal safety regulations.
General Requirements
- Maintain a neat, clean, and professional appearance.
- Demonstrate courteous and respectful conduct while working at or representing the community.
- Perform assigned maintenance duties independently and minimize the need for outside contractor assistance.
- Demonstrate strong customer service skills.
- Contribute to and promote a team-oriented approach to serving residents and maintaining the community.
- Comply with all performance and conduct expectations outlined in the employee handbook.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be provided to qualified individuals with disabilities to assist in performing essential job functions.
Education & Experience
- High school diploma or GED preferred, with one year of experience in construction, apartment maintenance, or a related field; or an equivalent combination of education, training, and experience.
- Experience with general building maintenance and repairs is preferred.
Required Certifications & Licenses
- Current Fair Housing certification required.
- Certified Apartment Maintenance Technician (CAMT) certification is desirable.
- Valid California driver's license required.
- Valid automobile insurance meeting applicable legal requirements required.
- HVAC certification preferred.
- Valid pool certification preferred.
Work Hours
- Full-time position, generally 40 hours or more per week.
- Weekly schedule may vary based on business and property needs.
- Weekend work may be required.
- Participation in after-hours/on-call emergency coverage is required.
Equipment, Machinery & Tools
The employee must be knowledgeable and skilled in the safe operation and maintenance of various tools and equipment, including:
Hand Tools
Wrenches, hammers, grips, saws, sledgehammers, snips, post-hole diggers, and similar tools.
User-Moved Aids
Wheelbarrows, dollies, hand trucks, buckets, jacks, step ladders, and full-size ladders.
Power Tools
Blowers, power washers, and other applicable power tools.
Mechanical Equipment
Motors, pumps, compressors, blowers, electric and hand-powered augers, and related equipment.
Measuring & Testing Devices
Calipers, voltmeters, ohmmeters, testing meters, pH testing equipment, gauges, and similar devices.
Employees may be required to wear a back-support belt, gloves, and other appropriate personal protective equipment based on the task being performed.
Work Environment
- Moving mechanical parts
- Elevated or precarious locations
- Fumes and airborne particles
- Toxic or caustic chemicals
- Electrical hazards
The noise level is generally moderate.
Physical Demands
Reasonable accommodations may be provided to qualified individuals with disabilities.
The Position Requires Frequent Physical Activity, Including
- Standing, bending, stooping, squatting, and kneeling
- Climbing stairs and ladders
- Pushing and pulling equipment
- Reaching above shoulder level
- Grasping, gripping, and turning
- Finger dexterity and handling tools
- Moving equipment and appliances
- Picking up debris
- Accessing different levels and areas of the property
- Preparing maintenance reports and requisitions
- Communicating information verbally and in writing
Lifting & Carrying Requirements
- Over 150 lbs.: Rare - less than 1% of the time
- 75-150 lbs.: Occasional - 1% to 33% of the time
- 25-75 lbs.: Frequent - 33% to 66% of the time
- 1-25 lbs.: Constant - 66% to 100% of the time
Lifting or carrying items weighing more than 50 lbs. is often performed with assistance from one or more individuals and while using appropriate safety equipment.
Examples of heavy items may include washers/dryers, refrigerators, air-conditioning units, abandoned furniture, and similar equipment.
Communication Skills
- Communicate professionally, both verbally and in writing, with prospective residents, current residents, staff, management, coworkers, and outside vendors.
- Work effectively as part of a team.
- Follow instructions and respond appropriately to management direction.
- Accept constructive criticism and use it as an opportunity for improvement.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Attendance & Punctuality
- Must maintain reliable and consistent attendance.
- Must report to work on time.
- Weekend and after-hours work may be required based on operational needs.
Travel
Travel may be required within the Southern California region.