Maintenance Technician - Hospitality & Facilities

Bally's Baton Rouge; Baton Rouge (LA); On-site; USD 22,000 - 26,000; Full time

Job summary

Bally's Baton Rouge Maintenance Associate sought to uphold guest experience through proactive upkeep of facilities, quick repairs, and attentive service. You will perform painting, plumbing, electrical work, carpentry, and preventative maintenance, with knowledge of HVAC, alarms, and generators.

A flexible schedule including nights, weekends, and holidays is required. Gaming industry experience is preferred; a high school diploma or GED is preferred; strong teamwork and guest service skills are

Qualifications

• Gaming industry experience is preferred.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Two years maintenance experience is preferred.
• A high school diploma or GED equivalent is preferred.

Responsibilities

• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Responsible for general maintenance of all facilities on property and the property itself. Identify deficiencies related to maintenance of such facilities.
• Responsible for maintaining, repairing, and replacing gaming table layouts with instructions provided by a supervisor.
• Knowledge of the HVAC system, alarm system, and generators. Identify and diagnose deficiencies with the system and take measures to correct deficiencies.
• Identify the need for and perform Mid-level to advanced level Painting, plumbing, electrical work, carpentry, and other projects relating to maintenance of the property.
• Assist with creating Preventative maintenance schedule and follow such schedule.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Skills

Maintenance

Teamwork

Guest service

Communication

Problem solving

Education

High school diploma or GED

Job description

Bally's Baton Rouge Maintenance Associate sought to uphold guest experience through proactive upkeep of facilities, quick repairs, and attentive service. You will perform painting, plumbing, electrical work, carpentry, and preventative maintenance, with knowledge of HVAC, alarms, and generators.

A flexible schedule including nights, weekends, and holidays is required. Gaming industry experience is preferred; a high school diploma or GED is preferred; strong teamwork and guest service skills are