Maintenance Technician Full Time

NEW EARTH RESIDENTIAL LLC; Long Beach (CA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health, vision, dental and life insurance

401k benefits

30% rent discount

15 days PTO accruals

Monthly virtual and on-site trainings

Job summary

NEW EARTH RESIDENTIAL LLC is looking for a dedicated Service Technician located in Long Beach, California. The role involves general maintenance in community spaces, ensuring cleanliness, and responding to service requests promptly while adhering to safety protocols. Ideal candidates will have a high school diploma, preferably HVAC certification, and strong communication skills.

This position offers a comprehensive benefits package including health insurance, 401k contributions, and opportunities for growth within a collaborative team environment.

Qualifications

• Strong foundation in business principles.
• Ability to follow detailed instructions accurately.
• Resourceful problem solver in dynamic environments.

Responsibilities

• Perform general maintenance duties in common areas.
• Complete service requests in occupied apartments.
• Participate in preventive maintenance programs.

Skills

Leadership

Customer service

Problem solving

Communication

Time management

Education

High school diploma or equivalent

HVAC/R certification

Tools

Outlook

Excel

Word

Job description

Position: Service Technician

Category: Non-Exempt (Hourly)

Supervisor: Community Manager & Service Supervisor

Hours: Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).

Physical Demands: Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather.

Drug Screens: Pre-employment, post injury, reasonable suspicion, and possible random screens.

We’re proud to say that our Service Technicians are often described on review sites as courteous, friendly, professional, and outstanding. Does that sound like you? If so, come be a part of our incredible maintenance team and become a Community Super Hero! In this role, you'll work in a vibrant, upbeat environment, ensuring our residents enjoy clean, beautiful spaces and trouble-free, fully functional equipment. Our Service Technicians handle it all—fast and with precision! If you have the technical know-how and a knack for solving problems, apply today!

Benefits

• Offering mentor program for onsite assistance
• Compensation package including monthly and quarterly bonuses
• Health, vision, dental and life insurance
• 401k benefits
• 30% rent discount
• Biannual team celebrations
• PTO accruals starting at 15 days a year
• Virtual and on-site trainings monthly

General Summary of Associate Responsibility

• To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.

Preferred Knowledge / Experience / Ability

• High school diploma or equivalent required, along with a strong foundation in business principles.
• HVAC/R certification (HVAC & Refrigeration) is preferred.
• Ability to accurately follow detailed oral and written instructions.
• Proven leader committed to delivering exceptional customer service.
• Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
• Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.
• Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
• Proficient in English; bilingual candidates are highly encouraged to apply.
• Skilled in tracking and managing inventory of materials and parts.
• Physically able to lift up to 50 lbs. and handle chemicals safely.
• Available for emergency calls during nights and weekends as needed.
• Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
• Proficient in Outlook, Excel, Word, and various internet applications.

Responsibilities

Residential Standards

• Provides support by performing general maintenance duties in common areas.
• Available for "on-call" responsibilities as needed.
• Ensures the independent and timely completion of service requests in occupied apartments, in line with established company and property standards.
• Oversees all aspects of property maintenance, prioritizing resident satisfaction and contributing to occupancy goals.
• Actively participates in preventive maintenance programs and manages the ongoing repair of all mechanical systems to preserve the property's value.
• Maintains cleanliness of grounds and common areas at all times.
• Takes on additional related duties and responsibilities as assigned.
• Adheres to all safety protocols while completing tasks.
• Provides courteous and friendly service to residents, ensuring a 5-star experience.

Community Inspections and Quality Assurance Review

Assist and report on inspections and quality assurance review results.