Maintenance Technician - Facilities

Altair Real Estate Services; Erie (Erie County); On-site; USD 32,000 - 45,000; Full time

Job summary

Altair Real Estate Services is seeking a Maintenance Technician to respond to maintenance requests and perform various tasks across portfolios. The ideal candidate will have a high school diploma, and at least 1 year of experience in a similar role. Key responsibilities include preventative and emergency maintenance and providing exceptional customer service to tenants. Applicants must possess basic knowledge in plumbing, electrical systems, HVAC, and carpentry. A valid driver's license is required.

Qualifications

• 1 year of experience in a similar maintenance role.
• Ability to work outdoors in all seasons.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Provide prompt response to maintenance issues at client properties.
• Perform scheduled and emergency maintenance across various properties.
• Provide high-level customer service to tenants.

Skills

Basic knowledge of plumbing

Basic knowledge of electrical systems

Basic knowledge of HVAC

Basic knowledge of carpentry

Customer-service oriented

Ability to handle multiple projects

Education

Highschool Diploma or GED

Tools

Cellphone

HVAC controllers

Various hand and power tools

Ladder

Scaffolding

Job description

I.OBJECTIVE

• 1. Provide prompt response to maintenance and facility issues at client properties.
• 2. Complete triage, simple diagnostics, basic maintenance, and unit turn services as assigned.
• 3. Emphasizes workmanship, quality, safety, and customer satisfaction.
• 4. Monitor facility conditions, keep clean and in good working order. Escalate concerns where appropriate.

II.RESPONSIBILITIES

The essential functions of the job include but are not limited to the following:

1. Staff Related Tasks
   • Perform a variety of preventative, scheduled, and emergency maintenance at various properties across Altair’s portfolio.
   • Participate in rotating on call schedule, respond to afterhours calls and self-dispatch as appropriate.
   • Participate in regular calls with Director of Operation, Facilities Manager, and Maintenance Technicians as scheduled.
   • Interface with outside contractors/service providers to ensure prompt performance of services when they are needed. Meet vendors on site to provide access, locate utilities and provide site specific knowledge.
2. System Related Tasks
   • Maintain tickets in Altair Computerized Maintenance Management Software (CMMS) for all assigned tasks, track receipts and update time and travel.
   • Clock in and out daily and add time off requests via Webclock.
   • Be able to recognize and read computerized energy management systems, access systems, computerized HVAC systems and security/fire protection systems, as well as other systems within the properties to assist the Operations Department with management of said systems.
   • Record use of equipment on sign out board. Ensure all equipment is returned after use, kept clean, and in good working order.
3. Client & Tenant Related Tasks
   • Provide highest level of customer service and response to tenants.

Perform other duties as required for the successful operation of the business.

III.QUALIFICATIONS

Education: Highschool Diploma or general equivalency diploma (GED).

Experience: 1 years in similar role.

IV.SPECIAL REQUIREMENTS

• 1. Basic knowledge of plumbing, electrical, HVAC, and carpentry.
• 2. Self-directed and motivated.
• 3. Customer-service oriented.
• 4. Ability to handle multiple projects and tasks.
• 5. Presents in appropriate uniform with a clean, professional manner.
• 6. Vision and hearing correctable to within normal range to communicate with tenants, contract services, etc.
• 7. Ability to work outdoors in all seasons.
• 8. Ability to work at elevated heights.
• 9. Able to safely lift 50lbs.
• 10. Valid driver’s license and reliable transportation.

V.EQUIPMENT UTILIZED

• 1. Cellphone (CMMS, Microsoft Teams, Outlook).
• 2. System controllers (HVAC, security, fire protection).
• 3. Various hand tools and power tools.
• 4. Ladder, scaffolding and other rigging.

Note: Altair Holdings, LLC reserves the right to modify this job description at any time.