Maintenance Technician (5864)

B.HOM Student Living; Wilmington (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

12 weeks Paid Parental Leave

Company Paid Sabbatical Leave

12 company-paid holidays

Birthday holiday

Paid Time Off — Starting at 120 hours

Job summary

B.HOM Student Living in Wilmington, NC is seeking a Maintenance Technician to respond to maintenance requests, perform preventative maintenance, and ensure units meet standards. You will handle repairs, unit turns, and safety-focused upkeep in a resident-focused community.

The role requires basic knowledge of HVAC, plumbing, electrical systems, and strong problem-solving. Night/weekend on-call duties may apply, with opportunities for growth within a growing company.

Qualifications

• Basic knowledge of HVAC, plumbing, electrical, appliance, and general maintenance systems.
• Strong troubleshooting and problem-solving abilities.
• Strong communication and customer service skills.
• Ability to work independently and manage multiple priorities.
• Ability to safely operate maintenance equipment and tools.
• Availability for night, weekend, and on-call responsibilities.
• One year of experience in electrical, painting, drywall, plumbing, or related maintenance trades.

Responsibilities

• Diagnose and complete repairs involving HVAC, electrical, plumbing, appliances, carpentry and drywall.
• Schedule, monitor, and perform preventative maintenance activities.
• Complete apartment turns and prepare units for new residents.
• Ensure all work orders are completed promptly, professionally, and accurately.
• Perform emergency maintenance as required.
• Inspect buildings, grounds, and common areas to identify maintenance needs.
• Maintain the overall appearance, safety, and functionality of the property.
• Assist with scheduling and coordinating vendors and contractors.
• Assist with purchasing maintenance supplies while adhering to budget guidelines.
• Accurately prepare and submit invoices and maintenance documentation.
• Deliver exceptional customer service to current and prospective residents.
• Communicate effectively regarding maintenance requests and repair timelines.

Skills

HVAC knowledge

Troubleshooting

Customer service

Independence

Tool operation

Night/weekend availability

Education

High school diploma or equivalent

EPA Certification (Type I/II)

HVAC Certification

Tools

EPA Certification (Type I/II)

HVAC Certification

CPO Certification (Pool)

State licenses as required

Job description

Job Details

Job Location: Wilmington Commons Apartments - WILMINGTON, NC 28403

Position Type: Full Time (30+ hours per week)

Education Level: High School

Travel Percentage: Negligible

Job Shift: Day - including weekends and oncall

Job Category: Installation - Maint - Repair

Maintenance Technician

Reports To: Maintenance Supervisor / General Manager

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven team members who want to grow with us.

We live our core values every day:

• People-First Service
• Accountability
• Empowerment
• Grit & Perseverance
• Diversity, Inclusion & Belonging

Position Summary

The Maintenance Technician is responsible for responding to maintenance requests and supporting the overall upkeep of the community. This role ensures that the physical aspects of the property meet company standards while delivering timely, high-quality service to residents. The Maintenance Technician performs preventative maintenance, unit turns, repairs, and emergency maintenance while contributing to a safe and well-maintained living environment.

What You'll Do

Maintenance & Repairs

• Diagnose and complete repairs involving HVAC, electrical, plumbing, appliances, carpentry, drywall, and general maintenance
• Schedule, monitor, and perform preventative maintenance activities
• Complete apartment turns and prepare units for new residents
• Ensure all work orders are completed promptly, professionally, and accurately
• Perform emergency maintenance as required

Property Inspections & Upkeep

• Inspect buildings, grounds, and common areas to identify maintenance needs
• Maintain the overall appearance, safety, and functionality of the property
• Verify that completed work meets company standards and quality expectations

Vendor & Operational Support

• Assist with scheduling and coordinating vendors and contractors
• Support bid collection and vendor oversight for maintenance projects
• Assist with purchasing maintenance supplies while adhering to budget guidelines
• Accurately prepare and submit invoices and maintenance documentation

Resident Experience

• Deliver exceptional customer service to current and prospective residents
• Communicate effectively regarding maintenance requests and repair timelines
• Promote a positive living experience through responsive and professional service

Compliance & Safety

• Follow all company policies, safety procedures, and applicable regulations
• Participate in required training, including safety, fair housing, anti-harassment, and compliance programs
• Maintain a safe working environment and proper use of equipment and tools

Additional Responsibilities

• Support on-call and after-hours maintenance needs as assigned
• Perform other duties as assigned to support property operations

What We're Looking For

Required Skills & Qualifications

• Basic knowledge of HVAC, plumbing, electrical, appliance, and general maintenance systems
• Strong troubleshooting and problem-solving abilities
• Strong communication and customer service skills
• Ability to work independently and manage multiple priorities
• Ability to safely operate maintenance equipment and tools
• Availability for night, weekend, and on-call responsibilities

Preferred Qualifications

• High school diploma or equivalent
• One (1) year of experience in electrical, painting, drywall, plumbing, or related maintenance trades
• EPA Certification (Type I and II)
• HVAC Certification
• CPO Certification (Pool)
• Other licenses or certifications as required by state law
• Experience in multifamily or student housing environments

Work Schedule

• Primarily Monday-Friday
• Extended hours, evenings, weekends, and on-call responsibilities may be required based on business needs

Physical Requirements

• Ability to frequently sit, stand, walk, bend, crouch, stoop, reach, and climb
• Ability to lift and carry up to 100 lbs. and push/pull up to 100 lbs. with assistance
• Ability to work indoors and outdoors in varying weather conditions
• Exposure to maintenance-related environments including mechanical equipment, chemicals, dust, noise, and outdoor elements
• Ability to safely operate tools, equipment, and vehicles as required

Why Join B.HOM?

• Competitive compensation
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with company match
• 12-weeks Paid Parental Leave
• Company Paid Sabbatical Leave
• 12 company-paid holidays
• Birthday holiday
• Paid Time Off — Starting at 120 hours per year
• Sick and safe time
• Short- and long-term disability insurance
• Pet insurance options
• Career growth opportunities within a rapidly growing organization
• A people-first culture focused on development and success

Qualifications

B.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.