Maintenance Technician 3

Optimum; Greenwood (MS); On-site; USD 25,000 - 41,000; Full time

Job summary

Optimum is seeking a Maintenance Tech III to repair and maintain fiber and coaxial transport and distribution services for residential and business customers. You will support headend electronics and critical infrastructure, troubleshoot end-to-end from the headend to customer devices, and assist with service installation to meet customer needs.

The role requires supervising and mentoring lower-level technicians, with responsibilities spanning preventive maintenance, testing, and collaboration

Qualifications

• Experience troubleshooting telecom networks from headend to customer devices.
• Strong maintenance and preventive maintenance skills.
• Ability to mentor junior technicians and support installation tasks.

Responsibilities

• Troubleshoot and repair transport, trunk, and distribution networks from the headend to customer devices.
• Maintain unity gain of the network and perform FCC-required tests.
• Mentor junior techs and conduct training as needed.
• Coordinate with Design, Construction, NOC/ROC to resolve escalated issues.

Skills

Troubleshooting

Maintenance

Fiber optics

Coaxial cabling

Headend electronics

Tools

Test equipment

Network tools

Job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

Under general supervision, Maintenance Tech III repairs and maintains the fiber and coaxial transport and distribution cable services including residential and business video, data, telephone, and security. As needed supports repair and maintenance of headend electronics and critical infrastructure equipment. Performs troubleshooting from the headend to the customer's electronic devices. Supports and mentors lower-level technicians and fulfills service and installation as needed to exceed customer needs

Responsibilities

• Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
• Maintains a unity gain network
• Fulfills FCC-required network tests
• Performs all duties of Maintenance Tech I and II as necessary
• Troubleshoots and repairs the distribution network from headend to customer's electronic devices
• Maintains network integrity through preventive maintenance
• Build, Troubleshoot, and repair all aspects of the FTTH & RFOG Networks
• Resolves issues at installation and on scheduled service call from customer's electronic devices to tap
• Partner with various other groups including Design, construction, ISP, NOC/ROC to resolve escalated issues and identify areas of improvement.
• Coordinate and oversee training initiatives for new and existing team members, ensuring continuous skill development and knowledge sharing