Maintenance Technician - $20 - $24/hr

Crowne Plaza Suffern-Mahwah; Village of Suffern (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive Salary Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Benefits - Health, Dental, Vision,Life

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor is seeking a Maintenance Technician for a luxury hotel in Suffern, NY. You will perform routine repairs, inspect systems, and keep guest areas in top condition, with on-call rotations and overtime as required.

Ideal candidates have hotel or commercial building maintenance experience, proficiency with tools, strong problem solving, and the ability to work independently while delivering excellent guest service.

Qualifications

• Hotel or commercial building maintenance experience preferred.
• General building maintenance knowledge.
• Skilled in multiple trades (plumbing, painting, carpentry, electrical, mechanical).
• Strong troubleshooting and problem-solving abilities.
• Ability to read and follow work orders and safety procedures.
• Proficiency with hand and power tools.
• Basic computer and smartphone skills for work orders.
• Independent work style with strong task prioritization.
• Attention to detail and commitment to quality.
• Dependable, punctual, and team-oriented.
• Availability for evenings, weekends, holidays, and on-call shifts.
• Willing to perform outdoor work in varying weather.

Responsibilities

• Maintain hotel facilities and perform routine repairs.
• Troubleshoot and repair plumbing, doors, ceilings, etc.
• Perform skilled work in trades (plumbing, painting, carpentry, electrical, mechanical).
• Inspect guest rooms and public areas for issues.
• Repair vacant rooms before new guests arrive.
• Paint interior and exterior surfaces as needed.
• Ensure safety systems function and report deficiencies.
• Respond to maintenance emergencies; participate in on-call rotations.
• Outdoor maintenance including salting, sanding, snow removal.
• Process work orders and update Chief Engineer on status.
• Maintain inventory records and notify management for supplies.
• Use hand and power tools safely.
• Use PC, smartphone, and maintenance apps.
• Follow health and safety regulations.
• Promote a safe environment and guest service.
• Develop relationships with hotel departments.
• Take ownership of tasks and complete them efficiently.
• Be available for on-call shifts and overtime when required.

Skills

General building maintenance

Troubleshooting

Hand and power tools

Reading and following work orders

Basic computer/smartphone skills

Independent work

Attention to detail

Customer service

On-call readiness

Tools

Work-order software

Mobile applications

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

Maintenance Technician - $20-24/hr Luxury Hotel — Suffern, NY

Responsibilities

• Perform routine repairs, preventative maintenance, and general building maintenance throughout the hotel.
• Troubleshoot and repair problems involving plumbing, painting, doors, locks, ceilings, flooring, walls, windows, fixtures, mechanical equipment, and other building components.
• Perform skilled and semi-skilled work in a variety of maintenance trades, including painting, plumbing, carpentry, and general repairs.
• Inspect guest rooms, public areas, building systems, equipment, and grounds to identify potential problems before they become larger issues.
• Complete maintenance and repair work in vacant guest rooms in preparation for incoming guests.
• Paint interior and exterior walls, ceilings, doors, trim, and other surfaces as needed.
• Check the functionality of safety systems and report deficiencies promptly.
• Respond quickly and appropriately to maintenance emergencies and assist supervisors in resolving urgent situations.
• Perform exterior maintenance, including salting, sanding, snow removal, and other winter-weather responsibilities.
• Execute assigned work orders and communicate work status to the Chief Engineer in a timely and efficient manner.
• Maintain accurate inventory records and notify management when supplies, parts, or equipment are needed.
• Use hand and power tools safely and appropriately, with a strong understanding of their applications.
• Use a personal computer, smartphone, and maintenance applications for work orders, communications, and email.
• Follow all company, state, and local health and safety regulations and procedures.
• Promote a safe working environment for guests, employees, contractors, and vendors.
• Maintain a professional, courteous, and cooperative attitude when interacting with guests, visitors, coworkers, and vendors.
• Develop and maintain positive working relationships with all hotel departments and staff.
• Take ownership of assigned tasks and ensure work is completed properly and efficiently.
• Participate in an on-call rotation and respond to maintenance emergencies during evenings, weekends, holidays, and other scheduled on-call periods.
• Work overtime when necessary, including during emergencies, severe weather, or other operational needs.

Qualifications

• Previous hotel or commercial building maintenance experience preferred.
• Strong knowledge of general building maintenance and repair.
• Working knowledge of several maintenance trades, such as plumbing, painting, carpentry, electrical, and mechanical systems.
• Strong troubleshooting and problem-solving abilities.
• Ability to read and follow work orders, instructions, and safety procedures.
• Proficiency with common hand and power tools.
• Basic computer and smartphone skills and the ability to learn work-order software and mobile applications.
• Ability to work independently while effectively prioritizing multiple tasks.
• Strong attention to detail and a commitment to quality workmanship.
• Dependable, punctual, organized, and willing to take ownership of responsibilities.
• Strong customer service and interpersonal skills.
• Ability to remain calm and professional when responding to emergencies or guest concerns.
• Availability to work evenings, weekends, holidays, overtime, and scheduled on-call shifts as required.
• Ability to perform outdoor work in varying weather conditions, including snow and winter weather.

On-Call Requirement

This position will participate in a scheduled on-call rotation with the hotel maintenance/engineering team. The rotation is designed to provide reliable coverage for maintenance emergencies outside of regular working hours while distributing responsibility fairly among team members. Employees assigned to on-call duty are expected to remain reachable, respond promptly to emergency calls, and report to the property when an in-person response is required.

What We’re Looking For

We are looking for someone who takes pride in keeping a property in excellent condition and understands that hotel maintenance is about more than fixing things, it is about protecting the guest experience. The right candidate is reliable, resourceful, safety-conscious, willing to learn, and takes ownership of their work from start to finish.

BENEFITS PACKAGE

• Competitive Salary Daily Pay!
• Team Member Hotel Discount Program Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.