Maintenance Technician

Novo; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Job summary

Novo is seeking a Maintenance Technician to uphold high standards of property upkeep and resident service across its portfolio in Washington, DC. The role involves hands-on interior and exterior maintenance, timely response to requests, and coordination with supervisors, residents, and vendors.

The candidate should have a high school diploma or GED, a valid driver’s license, a reliable vehicle, and 3–5 years of maintenance experience.

Qualifications

• High school diploma or GED.
• Valid driver’s license.
• Reliable vehicle for travel between locations.
• 3–5 years of maintenance experience.
• Ability to work with all levels of employees, residents, and vendors.
• Dependable, on-time, and good time-management skills.

Responsibilities

• Perform apartment maintenance tasks to maintain and improve interior, common areas, and exterior condition of the property.
• Respond to all resident maintenance requests in a timely and courteous manner; establish working relationships with supervisors, residents, and vendors.
• Respond to maintenance requests using work tickets to track calls; maintain building lighting and replace fixtures, bulbs, and ballasts as needed.
• Maintain basic plumbing fixtures and resolve plumbing issues, including replacing faucets, toilets, toilet flappers, showerheads, diverters, and related parts.
• Complete minor drywall repairs and painting in units and/or common areas.
• Maintain and repair doors, locks, windows, and screens as needed.
• Address emergency conditions such as flooding, sewer backups, and equipment malfunctions; perform problem resolution and cleanup.

Skills

Customer-service skills

Flexibility

Initiative

Time management

Education

High school diploma or GED

Job description

Under the direction of the Property Manager, the Maintenance Technician is responsible for providing excellent resident service through daily maintenance projects as assigned by the direct supervisor. The position ensures the proper physical and mechanical upkeep of the assigned properties of the portfolio by performing general interior and exterior maintenance tasks, as necessary. This position requires flexibility, initiative, and the ability to confidently oversee the maintenance functions of the portfolio. Punctuality, professionalism, and strong customer-service skills are also needed to support the initiatives of this position.

Responsibilities

• Perform apartment maintenance tasks as assigned to maintain and improve the interior, common areas, and exterior condition of the property.
• Respond to all resident maintenance requests in a timely and courteous manner Establish working relationships with supervisors (PM or Maintenance), residents, and vendors.
• Respond to maintenance requests, using work tickets to track calls Maintain building lighting, including light fixture, bulb, and ballast replacements, which may involve the use of ladders.
• Maintain basic plumbing fixtures and plumbing issues.
• This includes replacing faucets, toilets, toilet flappers, showerheads, diverters, fluid masters, and all other plumbing as the property requires.
• Complete, as needed, minor drywall repairs and painting in units and/or common areas.
• Maintain and repair doors, locks, windows, and screens, as needed.
• Correct emergency conditions such as flooding, sewer backup, and equipment malfunctions.
• This includes problem resolution and cleanup during and after corrective action has been taken.

High school diploma or GED Valid driver's license A reliable vehicle for travel between locations 3-5 years of maintenance experience Ability to work with all levels of employees, residents, and vendors Dependable, on-time, and good time-management skills