Maintenance Technician

Waterford Real Estate Management LLC; Town of Vestal (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Waterford Real Estate Management LLC in Vestal, NY is seeking a Maintenance Technician to support the Maintenance Manager in keeping our community safe, well-maintained, and visually appealing. You'll assist in preparing make-ready units and coordinating with contractors to meet occupancy goals.

The role requires hands-on trade skills across electrical, plumbing, HVAC, and appliances, plus the ability to work from process guidelines, document work, and respond to after-hours needs.

Qualifications

• High school diploma or equivalent required or preferred; technical schooling welcome.
• HVAC certification I & II or Universal preferred.
• Pool maintenance certificate preferred; EPO certification preferred.

Responsibilities

• Diagnose and perform minor or routine maintenance as directed by the Maintenance Manager.
• Electrical, plumbing, HVAC, appliances and gas fixtures repairs as needed.
• Inspect and repair locks, security devices and fixtures; manage make-ready turns.
• Coordinate with contractors and ensure timely completion of work orders.
• Respond to after-hours emergency maintenance as required.
• Maintain grounds and common areas; ensure safety and cleanliness.

Skills

Teamwork

Verbal & written communication

Problem solving

Time management

Education

High School diploma or equivalent

HVAC certification I & II or Universal

Pool maintenance certificate

Driver’s license

EPO certification

Tools

Rent Manager

Yardi

Job description

Waterford Real Estate Management is a real estate management company with over 50 years of experience in property management and with a growing 1,000+ portfolio of multifamily and retail units.

We combine hands-on property operations with data-driven decision-making to deliver best-in-class service for both residents and owners.

Our headquarters are in Union, NJ. Our mission is simple: create places where residents are proud to live and investors are proud to own.

About the role

The Maintenance Technician assists the Maintenance Manager in ensuring that the physical aspects of the Community meet the Company’s established standards for safety, appearance, and operation within the budgeted financial goals. The Maintenance Technician assists in preparing inventory of “ready” apartments to support the community’s marketing and leasing efforts, scheduling contractors, or assisting in completing the turn process, completing work orders, and inspecting ready apartments for move-in quality. Responsible for complying with the Company’s and the Community’s operating and safety policies and procedures and adhering to Federal, State and Local laws pertaining to the operation of the Community. This position is also responsible for complying with all State, Federal and/or Local Fair Housing laws.

What you'll do

• Diagnoses and performs minor or routine maintenance or repair involving the following as directed by the Maintenance Manager:
• Electrical and plumbing (including water lines)
• A/C and heating systems, boiler, gas and electri c
• Appliances (when applicable)
• Gas fixtures and appliances (where applicable)
• Door locks, P. O. boxes and locks
• Security systems (where applicable)
• Water intrusion
• Pool areas, tile, hot tub/spa, pool furniture
• Assists with ensuring make-ready repairs are completed correctly and on schedule; 5-7 day turns.
• Assist in ensuring adequate number of make ready units are always available (40%) and that the products are up to company standards
• Inspect vacated apartments and complete make-ready checklist as assigned. Inform supervisor of needed maintenance and repairs.
• Inspect exterior of the property as assigned. Perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter.
• Respond to HVAC trouble calls and complete HVAC repairs and replacements, as may be needed, according to applicable codes and laws.
• Communicate needs for parts and supplies to Maintenance Manager.
• Perform effective emergency maintenance (after hours) as required.
• Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
• Assure all assigned service requests are completed daily (within 24 hours).
• Maintain outside waste containers – keep clean, organized and manage bulk items
• Performing snow plowing and removal responsibilities
• Performing light checks weekly and replacing light bulbs throughout the community and exterior amenities of the community.
• Completes annual/monthly training in the company LMS software.
• Uses company timekeeping software to document time and attendance
• Performs other duties as assigned.
• Ability to handle and prioritize multiple tasks and meet all deadlines.
• Excellent verbal and written communication skills.
• Ability to use hand tools and power tools.
• Excellent organizational and attention to detail.
• Strong problem-solving skills.
• Strong technology skills/abilities
• Ability to analyze risk and elevate

Required/Preferred Education and Experience

• High School diploma preferred or equivalent, technical school preferred. Equivalent combination of education and experience will be considered
• Valid Driver’s license
• Minimum of one year of multi-family maintenance technician experience preferred
• Experience and knowledge of all aspects of maintenance repair and service of HVAC equipment, stoves, refrigerators, dishwashers, washers, and dryers, etc. required.
• Experience and knowledge of painting and sheetrock repairs required.
• Experience and knowledge of electrical repairs such as breaker replacement, ceiling fan installation, building light installation, etc. required.
• Experience and knowledge in plumbing repairs to include use of snake or jet vac to handle building backups, etc. required.
• Knowledge of proper safety precautions required.
• Pool maintenance certificate preferred
• HVAC certification; I and II or Universal preferred
• EPO certification preferred
• Experience with Rent Manager, Yardi or similar software preferred.

Work Environment/Physical Demand

Occasionally exposed to work in high, precarious places.

Occasionally exposed to outdoor weather conditions.

Risk of electrical shock.

Noise level is usually moderate.

Prolonged periods of standing and walking throughout the shift.

Use hands to finger, handle, or feel and reach with hands and arms.

Frequently required to talk and hear

Must be physically able to sit, climb, balance, bend, stoop, kneel, crouch or crawl throughout the shift

Must be able to lift up to 50 pounds occasionally

Must be able to push/pull up 100 pounds occasionally

Must be able to carry up to 50 pounds occasionally

Vision abilities required include depth perception and ability to adjust focus throughout the shift