Maintenance Technician

New-Castle-Management-Group; Suffolk (VA); On-site; USD 42,000 - 65,000; Full time

Job summary

NewCastle Management Group is seeking an experienced Maintenance Technician to support a Class A multifamily property. The role covers ongoing facility maintenance, repairs, and upgrades to ensure safety, comfort, and resident satisfaction.

The ideal candidate has at least 2 years in residential maintenance, is willing to pursue HVAC and CPO certifications, and will perform a range of trades from plumbing to electrical work. Strong customer service and reliability are essential.

Qualifications

• Strong customer service and problem solving abilities are required.
• General apartment maintenance experience is needed for plumbing, electrical, and appliance repair.
• HVAC and CPO certification must be obtained within the first 6 months or prior to employment where possible.

Responsibilities

• Complete apartment work orders and turnovers.
• Perform carpentry tasks including wallboard repair, cabinet replacement, and tile repair.
• Repair appliances, plumbing, minor HVAC issues, and electrical work.
• Maintain communal areas, buildings, and pool; perform preventive maintenance.
• Provide excellent customer service to residents and coordinate with property team.
• Monitor inventory and supplies; assist in delivering materials as needed.
• Power wash and perform snow removal as required.

Skills

Customer service

Problem solving

Apartment maintenance

Education

High school diploma or GED

Job description

Description

At NewCastle Management Group, we specialize in developing and managing urban and suburban multifamily apartment communities. The foundation of our business is extreme project selectivity—only pursuing the best available properties in strategically selected markets. We combine this hyper-diligence with extensive multifamily experience and a wide range of industry competencies to create the best apartment communities for both our residents and investors.

If you are searching for a workplace that challenges your talents and recognizes your efforts, NewCastle is looking for team members to join our family of professionals who encourage and motivate you to become your very best.
At NewCastle Management Group, we invest in our associates, challenge them, develop them, and give them the tools to succeed. We strive to promote from within, and focus heavily on both individual and team development in order to build on our foundation towards a strong future.

We are pursuing an experienced working Maintenance Technician to work within a service team and provide all levels of residential maintenance for a class A property. The ideal candidate possesses 2 years of apartment maintenance experience, is willing to earn HVAC and CPO certifications, and possesses strong maintenance skills.
Summary of Role: The Maintenance Technician provides ongoing facility maintenance and repairs for NewCastle properties. This position’s responsibilities include, but are not limited to, fixing machinery, plumbing, HVAC and electrical work to ensure safety standards.

• Completion of apartment work orders and apartment turnovers.
• Perform general carpentry work including wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Maintain and repair appliances, plumbing, minor HVAC issues, and electrical work.
• Assist in the maintenance and upkeep of communal areas, property buildings, and pool maintenance.
• Complete preventative maintenance to ensure everything is in working order.
• Provide exceptional customer service to our clients.
• Monitors and organizes inventory and supplies.
• Pick up and deliver supplies as needed.
• Power washing and snow removal at the property as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Strong customer service skills
• Excellent problem solving skills.
• Working knowledge and experience in general apartment maintenance including plumbing, electrical, sheetrock and appliance repair.

Qualifications:

• Obtain HVAC and CPO Certification required or willing to obtain within first 6 months of employment.
• Availability to take after-hours and on-call emergencies (rotation basis).
• Reliable transportation and valid driver’s license.

Preferred Qualifications:

• Training and /or experience working with HVAC, plumbing or electrical preferred.

Education and Experience:

• High school diploma or GED
• At least 2 years of maintenance experience in a residential community or similar preferred.

Physical Requirements:

• Able to stand and walk for extended periods of time, taking stairs on occasion, and traverse the property and facilities to diagnose building issues and plan repairs or maintenance.
• Physical ability and dexterity to handle tools and machinery skillfully.
• Endurance to perform tasks such as lifting heavy objects, and operating tools and equipment.
• Ability to frequently lift and/or move objects up to 100 pounds.

This job description is not meant to cover or include all the tasks, duties, and responsibilities the employee may be required to perform. Job Duties and responsibilities can change at any time, with or without notice, but notice will be provided in advance whenever possible. This position conducts all business in accordance with NewCastle Management Group’s established policies and procedures, all Federal, State, and County Fair Housing Laws, Americans with Disabilities Act, and all other laws pertaining to apartments