Maintenance Technician

Core 3; Springfield (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Company vehicle provided

Cell phone reimbursement

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Additional compensation for after-hour

emergency calls

Job summary

Core 3 is seeking a Maintenance Technician to support day-to-day maintenance for our managed properties in Springfield, IL. You will diagnose, repair, and maintain homes within occupied communities while delivering excellent resident service.

The role requires hands-on experience with plumbing, electrical, drywall, painting and appliance repairs, plus the ability to work independently and on an on-call rotation. Valid driver's license is required.

Qualifications

• Hands-on residential maintenance experience.
• Ability to independently diagnose and troubleshoot common residential issues.
• Strong customer service and communication skills.
• Experience working inside occupied homes and apartment communities.

Responsibilities

• Complete assigned maintenance work orders from resident requests.
• Diagnose, troubleshoot, and repair maintenance issues in occupied homes and apartments.
• Perform plumbing repairs (toilets, flappers, faucets, disposals, drains).
• Troubleshoot electrical issues (outlets, switches, GFCIs, breakers, lighting).
• Complete drywall, painting, carpentry, hardware, lock and door repairs.
• Perform appliance troubleshooting and repairs.
• Conduct preventative maintenance inspections.
• Ensure make-ready repairs are completed on schedule.
• Document work orders and materials used electronically.
• Maintain company vehicle, tools, and equipment.

Skills

Diagnostics

Troubleshooting

Customer service

Communication

Safety compliance

Tools

Mobile maintenance software

Smartphone/tablet usage

Job description

Description

Maintenance Technician

Job Summary

Core 3 is seeking an experienced and customer-focused Maintenance Technician to support the day-to-day maintenance operations of our managed properties. Our mission is to simplify the real estate experience by delivering comprehensive property management and maintenance solutions. This role plays a key part in ensuring our properties are safe, well-maintained, and operating efficiently while providing exceptional service to residents and property owners.

This position is not a groundskeeping, porter, or janitorial role. The ideal candidate will have hands-on residential maintenance experience and the ability to independently diagnose, troubleshoot, and complete repairs in occupied homes and apartment communities.

At our companies, we are guided by our Core Values:

• Lead by Example
• Be Consistent
• Hungry
• Better Together
• Client Focused
• Have Fun

The ideal candidate will embody these values and uphold the principles that make our companies exceptional places to work.

Responsibilities

• Complete assigned maintenance work orders generated from resident requests.
• Diagnose, troubleshoot, and repair maintenance issues in occupied homes and apartment communities.
• Perform residential plumbing repairs including toilets, flappers, fill valves, faucets, garbage disposals, drain clogs, and shut-off valves.
• Troubleshoot and repair basic electrical issues including outlets, switches, GFCIs, breakers, light fixtures, and ceiling fans.
• Complete drywall, painting, carpentry, hardware, lock, and door repairs.
• Perform appliance troubleshooting and repairs.
• Conduct preventative maintenance inspections and identify potential issues before they become larger problems.
• Ensure all make-ready repairs and services are completed on schedule.
• Communicate professionally and respectfully with residents regarding maintenance concerns and work order status.
• Schedule appointments with residents as needed and provide updates throughout the repair process.
• Follow up with residents to ensure maintenance concerns have been resolved satisfactorily.
• Accurately document completed work orders, notes, and materials used electronically via phone.
• Maintain company vehicle, tools, and equipment in a clean and professional manner.
• Follow all company safety procedures, maintenance policies, and Fair Housing requirements.
• Participate in an after-hours on-call rotation.
• Respond to emergency maintenance situations as needed.

Required Qualifications

• Minimum of 3 years of hands-on residential maintenance experience.
• Ability to independently diagnose and troubleshoot common residential maintenance issues.
• Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs.
• Experience working inside occupied homes, apartments, or residential properties.
• Strong customer service and communication skills.
• Ability to interact professionally with residents, vendors, coworkers, and property owners.
• Understanding of the importance of Fair Housing compliance and treating all residents consistently and respectfully.
• Ability to use smartphones, tablets, and mobile maintenance software.
• Valid driver's license and acceptable driving record.
• Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day.

Preferred Qualifications

• Property management maintenance experience.
• HVAC certification or HVAC service experience.
• Appliance repair experience.
• Trade school education or technical certifications.

What Success Looks Like

• Repairs are completed correctly the first time.
• Residents receive professional, respectful service.
• Work orders are completed accurately and on time.
• Maintenance issues are diagnosed efficiently and resolved with minimal supervision.
• Company standards, safety procedures, and Fair Housing requirements are consistently followed.

Benefits

• Company vehicle provided
• Cell phone reimbursement
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Additional compensation for after-hours emergency calls

Schedule

• Full-time
• 8-hour shift
• On-call rotation

License/Certification

• Driver's License (Required)

Requirements

• Minimum of 3 years of hands-on residential maintenance experience.
• Ability to independently diagnose and troubleshoot common residential maintenance issues.
• Experience performing plumbing, electrical, appliance, drywall, painting, and general maintenance repairs.
• Experience working inside occupied homes, apartments, or residential properties.
• Strong customer service and communication skills.
• Ability to interact professionally with residents, vendors, coworkers, and property owners.
• Understanding of the importance of Fair Housing compliance and treating all residents consistently and respectfully.
• Ability to use smartphones, tablets, and mobile maintenance software.
• Valid driver's license and acceptable driving record.
• Ability to lift, carry, push, and pull up to 50 pounds and perform physical work throughout the day.
• Availability on nights and weekends for rotating on call shifts