Maintenance Technician

Avenue5 Residential; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Paid holidays

Tuition reimbursement

Mentoring and recognition program

Job summary

Avenue5 Residential is seeking a Maintenance Technician to address a broad range of apartment and property upkeep tasks, reporting to the maintenance supervisor and property manager. You will perform electrical, plumbing, carpentry, HVAC repairs, and proactive upkeep to ensure safety, curb appeal, and resident satisfaction.

The role requires a high school diploma, at least one year in property management or related field, and strong customer service and organizational skills.

Qualifications

• High school diploma or equivalent.
• At least one year of experience in property management or related field.
• Possess general maintenance and general carpentry skills.
• Must maintain a valid driver’s license, clean driving record and current auto insurance.
• Ability to read, write and understand English.
• Ability to use general office equipment (telephone, fax, printer, copier, etc.).
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to multi-task and cope with difficult people.
• Commitment to safety requirements and training within 30 days.

Responsibilities

• Address maintenance duties per supervisor and manager.
• Repair electrical, plumbing, appliances, flooring, carpentry, HVAC as needed.
• Perform carpentry tasks such as wallboard repair, cabinet replacement, and tile work.
• Conduct preventative maintenance (siding, painting, lighting, pools, elevator, etc.).
• Maintain work orders and ensure resident satisfaction.
• Inspect grounds and facilities for safety and cleanliness.
• Assist with on-call emergencies and after-hours maintenance.
• Promote safety and risk management per rules and regulations.
• Communicate maintenance issues promptly to leadership.
• Maintain curb appeal and professional interaction with residents.

Skills

Customer service

Interpersonal skills

Time management

Multitasking

Reading/writing English

Safety compliance

Driver's license

Basic math

Education

High school diploma

1 year property management experience

General maintenance skills

Tools

Keytrack system

Job description

Job Title: Maintenance Technician

We’re looking for a talented maintenance technician who will be responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, and for maintaining the highest standards in customer service and curb appeal of the assigned property.

Responsibilities

• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform proactive preventative maintenance such as siding, painting, lighting, sprinkler, pool, golf cart, elevator, and more.
• Maintain work order system by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance leadership concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Participate in emergency on-call/after-hours maintenance assignments; adhering to established response times and addressing emergency issues appropriately.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
• Responsible for adhering to all components of the company risk management program.

Education and Experience

• High school diploma or equivalent is required.
• At least one year of experience in the property management industry or a directly related field.
• Possess general maintenance and general carpentry skills.

Skills and Requirements

• Must maintain a valid driver’s license, clean driving record and current auto insurance.
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and keytrack system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Core Beliefs

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401(k) contributions.
• Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

Company Accolades

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List