Maintenance Technician

Sonesta Hotels International Corporation; Phoenix (AZ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA with company match

401(k) with company match

Paid vacation and sick days

Hotel discounts

Educational assistance

Parental leave

Life Insurance

Disability Insurance

Employee perks and discounts

Hospital indemnity

Critical illness insurance

Accident Insurance

Job summary

Sonesta International Hotels is seeking a Maintenance Tech to ensure hotel physical plant quality and safety. The role covers building, equipment, and grounds maintenance across hotel facilities.

Responsibilities include performing repairs, preventive maintenance, and ensuring energy efficiency while adhering to Sonesta's service standards and safety protocols. The ideal candidate has vocational training and hands-on maintenance experience, with strong English and problem-solving skills.

Qualifications

• Advanced vocational training plus two years of experience in general building maintenance or construction.
• Background in extended stay or apartment building maintenance preferred.
• Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required to receive instructions and read manuals including safety information.
• Mathematical skills including budgeting, percentages, and variances.
• Problem solving, organizational and training abilities.
• Valid driver's license required.
• Must be able to lift up to 75 pounds and work varied shifts including mornings/evenings/weekends/holidays.

Responsibilities

• Deliver Sonesta Service according to G.U.E.S.T. standards.
• Inform management of hazardous situations or threats to safety.
• Complete work orders for maintenance tasks and perform preventative maintenance.
• Monitor and repair HVAC, lighting, doors, and other systems for efficiency.
• Refurbish furniture and fixtures and paint as needed.
• Maintain exterior areas, grounds, and pool/amenities.
• Secure inventory and assets and maintain a clean entrance area.
• Prepare equipment for the next day and ensure proper operation.
• Perform maintenance and repairs on building interiors/exteriors and equipment.
• Follow PM Works program and document inspections and repairs.
• Coordinate with other departments to ensure quality service.
• Comply with health and safety laws.
• Perform other duties as assigned.

Skills

Plumbing

Carpentry

Electrical knowledge

English literacy

Math skills

Problem solving

Driver's license

Teamwork

Education

Advanced vocational training

2 years building maintenance experience

Job description

We're Sonesta International Hotels. The 8th largest hotel company in the U.S- and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Maintenance Tech (MT) performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The MT takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.

Job Description

DUTIES AND RESPONSIBILITIES

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets.
• Complete work orders such as replacing ceiling titles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc. Perform preventative maintenance duties as assigned.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency.
• Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters. Paint and finish furniture and fixtures in guest rooms, if needed.
• Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal).
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
• Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner.
• Ensure that assigned equipment is prepared and operational for the following day's work.
• Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc.
• Perform preventive maintenance as outlined in the PM Works program. May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other meters to ensure effective energy management, and maintain inspection log and records of scheduled work and repairs.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Comply with federal, state and local laws regarding health, and safety services.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

• Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.
• Previous background from the extended stay industry or apartment building maintenance preferred.
• Knowledge of basic plumbing, carpentry, electricity, and equipment mechanics.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Reading and writing abilities are required in order to receive instructions for the day and/or to read equipment manuals including safety information.
• Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Valid driver's license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Frequently handling objects and equipment to maintain the facility.
• Will be required to regularly use commercial chemicals
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.