Maintenance Technician

Cedar Valley Living, LLC; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Job summary

A mid-sized property management company is seeking a skilled Maintenance Technician in Omaha, Nebraska. The ideal candidate should have over 3 years of maintenance experience with strong mechanical, electrical, plumbing, HVAC, and carpentry skills. This role requires effective communication and customer service skills, alongside the ability to conduct regular maintenance tasks and manage service requests. A valid driver's license and reliable vehicle are mandatory for this position. Join us to create welcoming environments for residents.

Qualifications

• 3+ years of maintenance experience required.
• Exhibit good mechanical and technical skills including electrical, plumbing, HVAC, and carpentry.
• Must possess strong communication skills and a customer-service orientation.
• Physical stamina to handle active work for up to 8 hours per day.
• Valid driver's license and reliable vehicle needed.

Responsibilities

• Communicate with residents and staff to ensure satisfaction with maintenance tasks.
• Conduct regular property inspections to identify maintenance needs.
• Complete assigned work orders and preventative maintenance tasks.
• Maintain cleanliness of grounds and common areas.

Skills

Mechanical skills

Electrical skills

Plumbing skills

HVAC skills

Carpentry skills

Organizational skills

Problem-solving skills

Communication skills

Customer service orientation

Job description

The Opportunity

We are seeking a skilled and dedicated Maintenance Technician to help ensure the safety, functionality, and overall satisfaction of our communities. This role blends hands‑on technical work with strong communication and customer service. The Maintenance Technician supports daily maintenance operations, responds to service requests, and helps create well‑maintained, welcoming living environments for residents. This is a high‑impact role for an individual who enjoys problem‑solving, takes pride in quality workmanship, and is committed to providing exceptional service to residents and staff across the community.

Key Responsibilities

People Management (50%)

• Communicate professionally with residents, coworkers, and vendors to ensure maintenance requests are clearly understood and completed to high satisfaction.
• Support a positive work environment by collaborating with maintenance staff, sharing knowledge, and assisting teammates during high‑volume or complex projects.
• Represent the maintenance team with professionalism, demonstrating empathy, patience, and respect when interacting with residents and addressing their concerns.
• Participate in regular property walk‑throughs to identify maintenance needs, safety issues, and opportunities to improve the resident experience.
• Provide feedback to supervisors on recurring issues, resident concerns, and ways to improve maintenance processes or service delivery.
• Complete on‑call service requests by responding promptly, helping troubleshoot issues, and coordinating with teammates or supervisors when repairs need prioritization.

Administrative Management (25%)

• Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re‑ordering needs.
• Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented and tracked. This includes recording actions taken to remedy the situation.
• Supports cost‑cutting and expense control by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Complies with safety related laws and requirements, tool manufacturer requirements and reporting accidents and incidents promptly and accurately.
• Inspect work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards.

Technical Maintenance (25%)

• Completes assigned work orders generated from office staff and/or resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, making repairs and improvements in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the "make‑ready" process to prepare vacant apartment homes for leasing and new move‑ins by completing the pre‑move‑out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, painting/cleaning and inspecting completed work.
• Conducts routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
• Assists in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure‑washing breezeways and pool areas, performing general cleaning, and painting to common areas and apartments.

What We’re Looking For

• 3+ years of maintenance experience.
• Exhibit good mechanical and technical skills (e.g., electrical, plumbing, HVAC, carpentry).
• Excellent organizational and problem‑solving skills.
• Strong communication skills and customer‑service orientation. Interpersonal skills to interact with employees or residents of the buildings in a pleasant and professional manner.
• Physical stamina to handle a full shift of being active on your feet for up to 8 hours per day.
• Valid drivers license and reliable vehicle.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherited to the position. Reasonably related additional duties may be assigned to the individual Associate.

Cedar Valley Living, LLC. Provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.