Maintenance Technician

Harbor Group Management in; Needham (MA); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive salaries & bonuses

401(k) Plan with employer matching

Paid time off + holidays

Health Savings Account with employer"s

Long-Term Disability

Life Insurance

Employee Assistance Program

Tuition Reimbursement

Employee Referral Program

Job summary

Harbor Group Management Company in Needham, MA is seeking a Facilities Maintenance Technician responsible for keeping properties clean, safe, and functional. You will handle routine maintenance, respond to resident service requests, and support efficient operation of the property.

Responsibilities include performing plumbing, electrical, HVAC, carpentry, appliance repair, inspecting vacant units, coordinating contractors, and ensuring safety compliance.

Qualifications

• One year of general maintenance experience including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
• Multifamily (apartment) maintenance experience is highly desirable.
• Must be available for emergency on-call, including evenings and weekends.
• Valid driver's license for golf cart operation if applicable.

Responsibilities

• Perform technical and mechanical maintenance including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond to resident service requests promptly using a work order system and complete repairs per standards and codes.
• Conduct preventative maintenance and repairs to ensure safe operation of the property.
• Prepare vacant units for new residents by inspections, punch lists, and coordinating contractors.
• Maintain amenity areas through cleaning, trash removal, pressure washing, and minor painting.
• Manage maintenance tools and materials, track inventory, and notify supervisors of reorders.
• Repair rather than replace parts when feasible to control costs.
• Attend safety meetings, complete OSHA training, and report incidents accurately.
• Inspect work by vendors to ensure quality and scope compliance.
• Assist in property inspections to identify maintenance needs and upkeep.

Skills

General maintenance

HVAC certification

Emergency on-call

Customer service

Driver's license

Education

HVAC certification preferred (EPA Type I & II or Universal)

Job description

JOB SUMMARY

Responsible for maintaining the physical integrity and appearance of the property by ensuring all buildings, grounds, amenities, and common areas meet company standards for cleanliness, safety, and functionality. This includes performing routine maintenance, handling resident service requests, and supporting the efficient operation of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Perform technical and mechanical maintenance, including plumbing, electrical, HVAC, carpentry, appliance repair, and glass replacement.
• Respond to resident service requests promptly, using a work order system to track and complete repairs in accordance with company standards and local codes.
• Conduct preventative maintenance and repair tasks across the property to ensure efficient and safe operation.
• Prepare vacant units for new residents by completing inspections, creating punch lists, scheduling contractors, performing needed repairs, and conducting quality checks.
• Maintain clean and functional amenity areas, including breezeways, pool areas, and common spaces, through regular cleaning, trash removal, pressure washing, and minor painting.
• Access and manage maintenance tools and materials, track inventory use, and notify supervisors of reorder needs.
• Practice cost-effective maintenance by repairing rather than replacing parts and using tools and supplies efficiently.
• Support company safety policies by attending safety meetings, completing OSHA training, and accurately reporting incidents.
• Inspect work completed by vendors or contractors to ensure compliance with quality and scope expectations.
• Assist in property inspections to identify maintenance needs and ensure proper upkeep.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• One-year prior experience in general maintenance including plumbing, electrical, carpentry, drywall, painting, or appliance repair.
• HVAC certification preferred; EPA Type I & II or Universal certification required for refrigerant handling.
• Multifamily (apartment) maintenance experience highly desired.
• Must be available for emergency on-call, including evenings and weekends upon the needs of the property.
• Valid driver's license required (for golf cart operation if applicable).
• Must be customer-service oriented with the ability to interact professionally with residents.
• Strong attention to detail and the ability to follow instructions and safety guidelines.
• Any other certifications as required by local and state laws.

PHYSICAL DEMANDS

• Ability to stand, walk, bend, stoop, climb, carry objects, and use ladders.
• Capable lifting up to 25 pounds independently and 50 pounds with assistance.
• Must be able to work outdoors in varying weather conditions (heat, cold, rain, snow, etc.).

WHAT WE OFFER

• Competitive Salaries & Bonuses
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.