Maintenance Technician

ConcordRENTS in; Leesburg (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

ConcordRENTS in Leesburg, FL is seeking a Maintenance Technician to upkeep apartment homes and community facilities. You will address service requests, perform repairs, and ensure high-quality living environments for residents.

Essential skills include customer service, basic mechanical knowledge, and the ability to work independently, with on-call duties as needed. Certifications such as CPO and EPA are preferred or required within six months; English proficiency is required.

Qualifications

• High School Diploma or GED required.
• Basic mechanical knowledge required.
• CPO certification may be required; EPA certification (Universal or I/II) must be provided or obtained within six months.
• Must be able to read, write and speak English for safety and productivity.
• Prefer over one year of maintenance experience.

Responsibilities

• Provide exceptional customer service to residents and maintain high satisfaction.
• Respond to service requests and perform routine maintenance and repairs in apartment homes and facilities.
• Complete apartment turns (make-readies) including inspections and repairs.
• Perform preventative maintenance and scheduled inspections.
• Maintain community grounds and common areas and address maintenance issues.
• Support upkeep of amenities, irrigation and signage.
• Assist with maintenance operations and resident support, including moving appliances and issuing keys.
• Adhere to maintenance processes and close service requests in the system.
• Participate in on-call duty for evenings and weekends.

Skills

Customer service

Troubleshooting

Independent work

On-call flexibility

Education

High School Diploma or GED

Tools

CPO certification

EPA certification

Job description

ConcordRENTS is a distinguished leader in delivering a quality, customer–centric property management experience across affordable and market–rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve.

ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

Why Build Your Career With Us?

At ConcordRENTS, you can grow your career in an organization that invests deeply in both its communities and its team members. We offer industry–leading starting wages and an impressive suite of benefits designed to reward your contribution and support your long–term success, including:

16 days of paid time off and 7 paid holidays in the first year.

401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%.

Rental discounts: 20% for all full–time team members and 50% for resident maintenance positions.

All team members are eligible to participate in performance and role-specific bonus programs.

Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments.

This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair and carpentry. Must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.

Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication. Have the ability to work independently with a sense of urgency and are solutions oriented. Willingness and ability to learn industry leading technology to provide efficient and effective service is essential.

Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.

Pay for this position is commensurate with experience of candidate.

ESSENTIAL FUNCTIONS:

Provide exceptional customer service to residents that results in a high-level of resident satisfaction and resident retention.

Respond to service requests and perform routine maintenance and repairs in apartment homes and community facilities based on work orders, schedules, and supervisor direction. Diagnose issues, determine required materials, and complete repairs including basic plumbing, electrical, appliances, carpentry, and general building maintenance. Ensures work meets quality standards.

Complete apartment unit turns (make-readies) by performing a pre-move out inspection, responding to punch lists, inspecting vacated apartments, removing discarded items from previous occupant, completing needed repairs, painting, cleaning, and preparing units for new residents.

Perform preventive maintenance and other scheduled inspections. Preventative maintenance may include tasks such as performing HVAC maintenance, checking smoke detectors, reviewing condition of appliances, and identifying maintenance issues.

Maintain community grounds, buildings, and common areas by identifying and correcting maintenance issues, removing trash and debris, cleaning breezeways and stairways, pressure washing surfaces, painting exterior surfaces as required, maintaining compactor areas, and ensuring the overall cleanliness and appearance of the property. Notifies supervisor if there is a need to replenish materials and supplies.

Support upkeep of property amenities and exterior features including irrigation checks and repairs, painting, maintenance of signage and markings, cleaning and upkeep of recreation areas, and report any damage to supervisor. If the community has a pool, clean and remove debris, check water and treat with prescribed chemicals as certified to ensure the pool water characteristics are in compliance with prescribed standards.

Assist with maintenance operations and resident support including moving appliances, making keys, and responding to reported issues in a timely manner.

Adhere to established maintenance processes by tracking and closing service requests in the property management system, performing required inspections in a timely manner using inspection software, reporting hazards or property damage to supervisor, and maintaining tools and supplies.

Participates in on-call duty for evenings and weekends as required.

Knowledge and Experience

• High School Diploma or GED Equivalent required.
• Requires basic mechanical knowledge.
• Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire to obtain the required certifications.
• Ability to speak, read and write English for safety and productivity reasons.
• Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.