Maintenance Technician

Marcus Corporation; Lake Geneva (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free meals

Discounted gym membership

Room discounts at Marcus Hotels &

Discounts at Marcus restaurants and sp

Free parking

Theatre coupons

Career growth opportunities

Early wage access

Paid time off

Health, dental, vision, life insurance

Job summary

Marcus Hotels & Resorts is seeking a Maintenance Technician at the Grand Geneva Resort & Spa in Lake Geneva, WI. You will perform preventative maintenance, address guest requests, and support all hotel systems to ensure seamless operation.

The role requires 1–2 years of hands-on maintenance experience, strong problem-solving abilities, and the ability to lift up to 50 lbs. A team-oriented, schedule-flexible candidate will thrive in this environment.

Qualifications

• High school diploma or trade school degree.
• 1–2 years’ hands-on maintenance experience (plumbing, electrical, carpentry).
• Proficiency with hand and power tools.
• Ability to work independently or as part of a team.
• Excellent problem-solving and communication skills.
• Physical stamina to lift up to 50 lbs and work in varied conditions.

Responsibilities

• Address guest and associate maintenance requests promptly.
• Perform daily shift reports and log maintenance activities.
• Adhere to OSHA standards and preventive maintenance tasks.
• Maintain hotel systems: HVAC, electrical, plumbing, mechanical, and FF&E.
• Assist cost control and recommend improved methods.
• Complete projects and other duties as assigned.

Skills

Technical skills

Hand tools

Power tools

Problem solving

Communication

Teamwork

Time management

Safety procedures

Physical stamina

Education

High school diploma

Trade school degree

Tools

Hand tools

Power tools

Job description

Job Description - Maintenance Technician (260001ZD)

Job Description

Maintenance Technician - ( 260001ZD )

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Maintenance Technician at Grand Geneva, you will maintain optimal hotel operations by promptly addressing guest and associate maintenance requests, performing preventative maintenance, and ensuring all building systems and equipment function efficiently.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.

What will you be doing?

• Foster excellent guest/associate rapport by promptly addressing requests.
• Perform daily shift reports including documenting all calls in the Engineer’s log, monitoring and closing out calls.
• Adhere to all OSHA standards and procedures.
• Perform preventative maintenance on all furniture, fixtures and equipment throughout the interior and exterior of the hotel and in guest rooms.
• Assist in cost control: Heat, Power, Light, Sewer and Water and provide recommendations for improved methods and procedures.
• Troubleshoot, repair and or maintain the following:
  • All building and FF&E
  • HVAC; Heating, Ventilation, Air conditioning, and Refrigeration equipment
  • Electrical systems
  • Mechanical equipment, i.e. motors, starters, pumps, fans, generators and chillers
  • Plumbing and drains
  • Pneumatic and electronic systems and controls
• Perform other duties and complete special projects as assigned.

What do you bring to the role?

• High school diploma or trade school degree, plus 1-2 years’ hands-on experience in maintenance (plumbing, electrical, carpentry, etc.).
• Strong technical skills, including proficiency in using hand and power tools.
• Excellent problem-solving abilities and the capacity to work independently or as part of a team.
• Exceptional communication and interpersonal skills to interact effectively with guests and colleagues.
• Physical stamina for demanding tasks, including lifting up to 50 lbs and working in various weather conditions.
• Strong organizational and time management skills to handle multiple tasks efficiently and see all projects through.
• Demonstrated ability to follow safety protocols and procedures.
• Flexibility to work various shifts, including nights, weekends, and holidays.

What’s in it for you?

• A free, well-balanced meal every shift
• Discounted Gym Membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.