Maintenance Technician

The Marcus Corporation; Lake Geneva (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Free parking

Room discounts at Marcus Hotels &

Discounts at Marcus Restaurants

Meal provided each shift

Discounted gym membership

Two for one movie tickets

Early wage access

Paid time off

Medical, dental, vision insurance (30d

401k with employer match

Job summary

Timber Ridge Lodge & Waterpark, part of The Marcus Corporation, seeks a Maintenance Technician to uphold seamless hotel operations. You’ll promptly address guest and associate requests, perform preventative maintenance, and ensure building systems run efficiently across the property in Lake Geneva.

The role emphasizes safety, teamwork, and the ability to work varied shifts, including nights and weekends, while providing opportunities for career growth within Marcus Hotels & Resorts.

Qualifications

• High school diploma or trade school degree, plus 1-2 years’ hands‑on maintenance experience.
• Strong technical skills with hand and power tools.
• Ability to work independently or as part of a team and follow safety protocols.

Responsibilities

• Promptly address guest/associate maintenance requests and document in the log.
• Perform daily shift reports and close out calls; adhere to OSHA standards.
• Preventative maintenance on furniture, fixtures and equipment throughout hotel.
• Assist cost control on heat, power, light, sewer and water; recommend improvements.
• Troubleshoot and repair building systems: HVAC, electrical, plumbing, mechanical, and controls.
• Carry out other duties and special projects as assigned.

Skills

Maintenance basics

Electrical

Plumbing

Carpentry

HVAC knowledge

Troubleshooting

Tools proficiency

Teamwork

Safety compliance

Education

High school diploma or trade school

Tools

Hand tools

Power tools

HVAC diagnostic tools

Job description

Are you ready to make waves, unleash your talents, and leave a lasting mark? An exceptional career opportunity awaits you! We’re searching for a passionate individual to join our team and elevate the unparalleled guest experience that defines us. As a Maintenance Technician at Timber Ridge Lodge & Waterpark, you will maintain optimal hotel operations by promptly addressing guest and associate maintenance requests, performing preventative maintenance, and ensuring all building systems and equipment function efficiently.

Tucked within historic Lake Geneva, Timber Ridge Lodge at the Grand Geneva Resort, is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that’s soaked in memories. Just 90 minutes from Chicago and 50 minutes from Milwaukee, this property is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.

What will you be doing?

• Foster excellent guest/associate rapport by promptly addressing requests.
• Perform daily shift reports including documenting all calls in the Engineer’s log, monitoring and closing out calls.
• Adhere to all OSHA standards and procedures.
• Perform preventative maintenance on all furniture, fixtures and equipment throughout the interior and exterior of the hotel and in guest rooms.
• Assist in cost control: Heat, Power, Light, Sewer and Water and provide recommendations for improved methods and procedures.
• Troubleshoot, repair and or maintain the following:
  • All building and FF&E
  • HVAC; Heating, Ventilation, Air conditioning, and Refrigeration equipment
  • Electrical systems
  • Mechanical equipment, i.e. motors, starters, pumps, fans, generators and chillers
  • Plumbing and drains
  • Pneumatic and electronic systems and controls
• Perform other duties and complete special projects as assigned.

What do you bring to the role?

• High school diploma or trade school degree, plus 1-2 years’ hands‑on experience in maintenance (plumbing, electrical, carpentry, etc.).
• Strong technical skills, including proficiency in using hand and power tools.
• Excellent problem‑solving abilities and the capacity to work independently or as part of a team.
• Exceptional communication and interpersonal skills to interact effectively with guests and colleagues.
• Physical stamina for demanding tasks, including lifting up to 50 lbs and working in various weather conditions.
• Strong organizational and time management skills to handle multiple tasks efficiently and see all projects through.
• Demonstrated ability to follow safety protocols and procedures.
• Flexibility to work various shifts, including nights, weekends, and holidays.

What's in it for you?

• A free, well‑balanced meal every shift
• Discounted gym membership
• Room discounts at Marcus Hotels & Resorts
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company‑paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60‑year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

Timber Ridge Lodge & Waterpark is an equal opportunity employer.