Maintenance Technician

campusadv; Knoxville (TN); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Competitive pay

Health insurance

401k

Paid time off

On-site role

On-call rotation

Job summary

Student Quarters in Knoxville is seeking a Maintenance Technician to perform a wide range of upkeep and repairs across the apartment community, ensuring safety, curb appeal, and high resident satisfaction. The role requires hands-on work with major appliances, HVAC systems, plumbing, electrical, carpentry, pool care, and landscaping, while maintaining organized records and adhering to safety policies.

This on-site, full-time position involves on-call availability, strong communication with

Qualifications

• High school diploma or equivalent required.
• Previous maintenance experience preferred.
• Ability to read and write English fluently.
• Must pass a background check.
• Must have reliable transportation due to on-call and emergency responsibilities.

Responsibilities

• Maintain excellent customer service.
• Ensure all service requests and repairs are completed thoroughly and in a timely manner.
• Maintain an organized, clean, and safe work area.
• Assist the Maintenance Supervisor with monitoring the inventory of equipment, tools, parts, and supplies at appropriate levels.
• Comply with all personnel management policies and procedures.
• Maintain a preventative maintenance schedule.
• Communicate effectively with residents, fellow employees, vendors, and supervisors.
• Work with the Maintenance Supervisor to maintain an effective preventative maintenance program.
• Work with the Maintenance Supervisor to adhere to budget guidelines.
• Assist the Maintenance Supervisor with maintaining a hazard communications program.
• Inspect grounds, buildings, and other community features as required to minimize liability concerns.
• Ensure adherence to the company's safety and hazard communications programs, policies, and procedures.
• Work with the Maintenance Supervisor to ensure that the physical condition of the community is maintained according to the company's operating and safety standards.
• Work with the maintenance team to ensure excellent curb appeal at all times.
• Assist residents with the move-in/move-out process as needed.
• Assist with the scheduling and performance of all maintenance/repair-related turn events.
• Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals.
• Address complaints and resolve issues in a timely and professional fashion.
• Maintain accurate records.
• Contribute to the general upkeep and cleaning of the office, common areas, and model.
• Perform other maintenance/repair work as directed by the General Manager and Maintenance Supervisor.
• Assist in the daily clean-up of the exterior of the property, including grounds, breezeways, and all common areas.
• Perform swimming pool maintenance and cleaning, and maintain accurate, timely chemical logs.
• Participate in an on-call rotation for emergency service.
• Adhere to the company dress code.
• Perform additional tasks and responsibilities as required.

Skills

HVAC maintenance

EPA Certification

Plumbing

Electrical skills

Carpentry

Painting

Landscaping

Pool care

Sheetrock

Major appliances

Education

High school diploma or equivalent

Tools

Hand tools

Ladders

Refrigerant recovery units

Landscaping equipment

Safety equipment

Job description

Company: Student Quarters
Community: University Walk
Reports To: Maintenance Supervisor
Job Type: Full-time, non-exempt/hourly,
Work Location: One location, On-site
Compensation: $22.00 per hour

Summary

Responsible for performing a wide range of maintenance and repair tasks to ensure the overall upkeep, safety, and appearance of the apartment community. This role supports the preservation and enhancement of the property’s value by completing service requests in a timely, professional, and courteous manner. The Maintenance Technician works to maintain a high standard of resident satisfaction by providing prompt, quality service while ensuring all work is completed in compliance with company policies and safety regulations.

Schedule

Monday to Friday, On-call, Weekend availability

Duties and Responsibilities

• Maintain excellent customer service
• Ensure all service requests and repairs are completed thoroughly and in a timely manner
• Maintain an organized, clean, and safe work area
• Assist the Maintenance Supervisor with monitoring the inventory of equipment, tools, parts, and supplies at appropriate levels
• Comply with all personnel management policies and procedures
• Maintain a preventative maintenance schedule
• Communicate effectively with residents, fellow employees, vendors, and supervisors
• Work with the Maintenance Supervisor to maintain an effective preventative maintenance program
• Work with the Maintenance Supervisor to adhere to budget guidelines
• Assist the Maintenance Supervisor with maintaining a hazard communications program
• Inspect grounds, buildings, and other community features as required to minimize liability concerns
• Ensure adherence to the company's safety and hazard communications programs, policies, and procedures
• Work with the Maintenance Supervisor to ensure that the physical condition of the community is maintained according to the company's operating and safety standards
• Work with the maintenance team to ensure excellent curb appeal at all times
• Assist residents with the move-in/move-out process as needed
• Assist with the scheduling and performance of all maintenance/repair-related turn events
• Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operating manuals
• Address complaints and resolve issues in a timely and professional fashion
• Maintain accurate records
• Contribute to the general upkeep and cleaning of the office, common areas, and model
• Perform other maintenance/repair work as directed by the General Manager and Maintenance Supervisor
• Assist in the daily clean-up of the exterior of the property, including grounds, breezeways, and all common areas
• Perform swimming pool maintenance and cleaning, and maintain accurate, timely chemical logs
• Participate in an on-call rotation for emergency service
• Adhere to the company dress code
• Perform additional tasks and responsibilities as required

Qualifications and Requirements

• High school diploma or equivalent required
• Previous maintenance experience preferred
• Ability to read and write English fluently
• Must pass a background check
• Must have reliable transportation due to on-call and emergency responsibilities

Licenses, Certifications, and Equipment

• EPA Certification (Type I & II)
• Additional licenses and certifications as required by local, state, or federal law
• Must be able to safely operate general maintenance equipment, including but not limited to:
  • Hand tools
  • Ladders and stepladders
  • Refrigerant recovery units
  • Landscaping equipment
  • Other required safety equipment
• All equipment must be used in a manner that ensures the safety of self, team members, and residents
• Appropriate safety apparel and footwear (work boots) must be worn at all times

Required Technical Skills

• Major appliances
• HVAC, including EPA Certification
• Basic-Intermediate plumbing
• Basic-Intermediate electrical (when no license required)
• Sheetrock
• General carpentry
• Pool care (if required by the community)
• Roofs and gutters
• Painting
• General irrigation maintenance and repairs
• Landscaping
• Fountain maintenance and repairs
• Foundation/sidewalk repairs
• Ice/snow removal
• Golf carts and small engine maintenance

Physical Activities

• Maintenance personnel spend approximately 60–70% of their time performing hands-on repairs and maintenance tasks, with the remaining time devoted to coordinating contractors and handling general management duties.
• Requires frequent lifting, carrying, and moving of up to 75 pounds for essential maintenance tasks, including operating machinery and installing outdoor air conditioning units.
• Frequent bending, stooping, reaching, and other body movements are required to access equipment and machinery.
• Ability to climb and work on ladders or stepladders, accessing heights of 8–9 feet or more.
• Ability to transport or move up to 50 pounds over varying distances as part of daily tasks.
• Must be capable of performing maintenance and repair work safely, without risk to self, residents, or team members.
• Ability to work indoors and outdoors in varying weather conditions, including extreme temperatures above 90°F or below 32°F.
• Requires sufficient mobility, flexibility, and endurance to perform the full range of essential maintenance duties efficiently and safely.

Benefits

• Competitive Salary, Commission, and Bonus Pay Eligibility
• Dental, Health, and Vision Insurance
• 401k Options
• Short Term and Long-Term Disability and Company Paid Voluntary Life
• Paid Time Off, including a day off on your birthday
• Paid Holidays and Floating Holidays
• 16 Hours of Paid Volunteer Time
• LGBTQ+ Friendly Workplace
• Age-Inclusive
• Hiring Heroes Program
• Parental leave