Maintenance Technician

Lacasa, Inc.; Goshen (IN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

9 paid holidays

Medical, Vision, Dental

Vacation & Sick Time

Health Savings Account

Life Insurance (paid for by Lacasa)

403(b) retirement (plus match)

EAP- Employee Assistance Program

Mileage Reimbursement

Job summary

Lacasa, Inc. in Goshen, IN is seeking a Maintenance Technician to preserve the safety, appearance, and functionality of Lacasa rental properties. This role involves hands-on maintenance, occasional rehabilitation projects, and coordinating with volunteers on worksites as needed.

As a key member of the Asset Management team, you will uphold Lacasa's core values while delivering timely, high-quality service. Strong customer service, teamwork, and a commitment to quality define success in this role.

Qualifications

• Completion of vocational school, technical college, or apprenticeship.
• Experience in construction, carpentry, basic electrical, plumbing, HVAC maintenance.
• HVAC certification preferred.

Responsibilities

• Maintain rental properties in a safe, clean condition, including lawns and exterior areas.
• Respond to tenant maintenance requests promptly and professionally.
• Perform carpentry, repairs, flooring, roofing, walls, doors, fixtures.
• Inspect properties and schedule repairs and improvements.
• Operate power and hand tools safely on site.
• Maintain records of work orders and materials used.

Skills

Bilingual (English/Spanish)

Education

Vocational/technical education or apprenticeship

Job description

Description

Job Title: Maintenance Technician

FLSA Classification: Hourly/Non-Exempt

Position Status: Full Time

Department: Asset Management

Work Location: In person, As assigned

Supervisory Responsibilities: No

Reports To: Maintenance Manager

Pay Range: $20 - $22 per hour, based on experience

Benefits

• 9 paid holidays
• Medical, Vision, Dental
• Vacation & Sick Time
• Health Savings Account*
• Life Insurance (paid for by Lacasa)
• 403(b) retirement** (plus match opportunities)
• EAP- Employee Assistance Program
• Mileage Reimbursement

JOB PURPOSE

The Maintenance Technician plays a vital role in preserving the safety, appearance, and functionality of Lacasa rental properties. This position supports Lacasa’s mission by delivering timely, high-quality maintenance services, assisting with rehabilitation projects, and occasionally coordinating volunteer efforts on worksites.

As a key member of the Lacasa Asset Management team, the Maintenance Technician helps ensure operational excellence and a positive resident experience by upholding our core values: Respect Human Dignity, Work Together, Pursue Excellence, and Build to Last. Exemplary customer service, a team-oriented mindset, and a commitment to quality define success in this role.

ESSENTIAL JOB DUTIES

Property Maintenance & Repairs

• Maintain assigned rental properties in a safe, clean, and visually appealing condition. This includes regular lawn care, tree and shrub maintenance, and litter removal from parking lots and outdoor spaces.
• Address tenant maintenance requests in a timely and professional manner—responding to emergency issues, non-emergency, and preventive maintenance in accordance to maintenance procedures.
• Perform quality carpentry and general maintenance tasks to refurbish vacant units and complete repairs, including but not limited to, flooring, roofing, ceilings, walls, doors, and fixtures.
• Inspect properties regularly, prioritize maintenance needs, and maintain a schedule for repairs and improvements.
• Change furnace filters quarterly (or per maintenance schedule) and complete an interior visual inspection during these visits. Identify and follow up on any required repairs.
• Ensure that properties meet health, safety, and appearance standards by supporting tenants in keeping exterior areas neat and clean.
• Operate a variety of power and hand tools safely and effectively, protecting property and furnishings during all maintenance work.

Customer Service & Communication

• Treat all tenants, volunteers, and colleagues with courtesy, dignity, and respect in every interaction.
• Communicate promptly and clearly with tenants and supervisors regarding the status of work orders and upcoming repairs.
• Maintain detailed records of work orders, including time spent, materials used, and completion status; submit accurate reports to supervisor as requested.
• Supervise and coordinate volunteer labor during worksite projects as needed, ensuring proper use of tools and safety protocols.

Procurement & Compliance

• Purchase supplies and materials in a cost-effective and efficient manner within budget limits. Ensure all purchases are properly documented, charged to the correct account, and submitted with receipts to the leasing team/finance department in a timely fashion.
• Follow all safety procedures, including proper use of tools and wearing personal protective equipment such as goggles, gloves, and hearing protection.

On-Call Duties

• Participate in a rotating on-call schedule for after-hours and weekend maintenance emergencies.
• Respond to calls within 60 minutes while on duty. Maintain availability via personal cell phone 24/7 unless on approved leave or covered by another staff member.

Requirements

QUALIFICATIONS

Education

Successful completion of vocational school or technical college or apprenticeship program. A combination of acceptable education and progressively responsible experience that has provided the necessary knowledge and skills to fulfill the requirements of this position may be considered, which includes exercise of initiative, attention to detail, and independent judgement.

Experience

• Experience in construction, carpentry, basic electrical, plumbing, HVAC maintenance. HVAC certification preferred.
• Bilingual (English/Spanish) a plus.

Performance Factors

• Demonstrates respect for others and a strong alignment with Lacasa’s mission and core values.
• Strong problem-solving and solution-driven mindset
• Ability to communicate effectively, manage conflicts and enforce policies professionally.
• Comprehensive knowledge of property maintenance principles and methods.
• Collaborative and approachable, fostering a team-oriented environment.
• High attention to detail with excellent organizational and multitasking abilities.
• Consistently delivers high quality workmanship.
• Computer literacy and willingness to learn new software.
• Ability to work independently and manage time effectively.
• Reflects a positive image to residents, contractors, staff, volunteers, and community.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

• Full-time, 40 hours/week (M–F) with scheduled evening or weekend hours when assigned to on-call duty. A flat-rate stipend is provided for on-call weekends, regardless of whether calls are received.
• Physical ability to perform hands on construction and maintenance tasks for extended periods, including,
  • Lift a minimum of 50 lbs. at a time.
  • Climb ladders, work on roofs, scaffolding, confined spaces such as crawl spaces and/or attics.
  • Must be able to traverse property(ies) and facility(ies) to diagnose building issues and plan repairs or maintenance.
• Ability to productively work in all weather conditions and a variety of terrains.
• Frequent travel to/from job sites/properties. Must provide a reliable personal vehicle capable of transporting basic tools and supplies to job sites.
• Must have valid driver’s license with adequate car insurance required. Mileage reimbursement provided.
• Duties include periods of sitting, standing, walking, climbing stairs.
• Occasional computer use.
• Must provide basic hand tools.
• Must provide employee-owned cell phone, Lacasa will provide a monthly allowance for expense.
• Able to work in a fast-paced environment with ongoing exposure to construction noise, power tools, and building materials.
• Must be able to prioritize multiple competing tasks and deadlines while maintaining a high level of accuracy and attention to detail.

DISCLAIMER:

Specific duties and responsibilities may vary depending on program needs without changing the nature of the scope of this position or level of responsibility and they may change with or without notice. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Lacasa is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We are committed to creating an inclusive environment for all employees.

If you require a reasonable accommodation during any part of the application or hiring process, please contact us at [e-mail]. Requests for accommodation will be considered on a case-by-case basis in accordance with the Americans with Disabilities Act (ADA) and applicable local, state, and federal laws.

*Employees selecting Health Insurance are eligible for an HSA funded by Lacasa. What we contribute on your behalf depends on the type of health coverage you select.

**At the completion of initial 90-day period Lacasa contributes 3% of your salary towards your 403b. In addition, beginning with the second year of employment, Lacasa will match voluntary contributions of regular full-time employees.