Maintenance Technician

Eagle Rock Properties; Framingham (MA); On-site; USD 52,000 - 68,000; Full time

Job summary

Eagle Rock Properties, a full-service real estate firm with properties across the Northeast and Mid-Atlantic, is seeking a Maintenance Technician in Framingham, MA. You will be responsible for the appearance and working order of individual apartments, exterior, and common areas, under the direction of the Property Manager or Maintenance Manager.

The role requires 3-5+ years in trades and strong customer service and leadership skills, with duties including HVAC/electrical/plumbing repairs,

Qualifications

• 3-5+ years of experience in the trades, facilities, and/or residential building maintenance.
• Knowledge of risk management, OSHA, and MSDS.
• Excellent communication skills, both written and verbal.

Responsibilities

• Maintain appearance and working order of apartments, exterior, and common areas.
• Address HVAC, electrical, plumbing, and appliance repairs promptly.
• Manage make-ready and turnover to lease units quickly.
• Follow preventive maintenance programs to preserve building value
• Keep property clean, safe, and well maintained; perform snow removal and grounds upkeep
• Operate efficiently across all property components and meet codes/standards
• Participate in weekend and on-call emergency rotations

Skills

Leadership aptitude

Customer service

Communication

Safety mindset

Attention to detail

Education

High school diploma or equivalent

Trade school or military training or CAMT/CAMT II

Tools

HVAC

Electrical trades

Plumbing

Appliance repair

Carpentry

Job description

Framingham, MA, US

Maintenance Technician

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leadership of our executives, who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.

As a Maintenance Technician, under the direction of the Property Manager or the Maintenance Manager, you are responsible for the appearance and working order of individual apartments, exterior, and common areas.

Responsibilities:

In addition to your technical experience with Maintenance, electrical, HVAC, and mechanical systems and their maintenance and repair, you shall have proven customer service and leadership skills by:

• Showing care and concern for our residents through timely follow-ups and meticulous completion of their apartment service tickets
• Resolving maintenance issues in the area of HVAC, electrical, plumbing, and appliance repair
• Managing the make-ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in
• Preserving the value of the building by consistently executing on preventive maintenance programs
• Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance
• Sustaining peak efficiency operation levels for all property components
• Adhering to applicable building, county, and safety codes/standards, while running an accident‑free operation
• Working weekends and participating in the emergency on-call rotation

Qualifications:

• 3-5+ years of experience in the trades, facilities, and/or residential building maintenance
• Strong leadership aptitude and experience preferred
• Knowledge of risk management, OSHA, and MSDS
• Proficiency with HVAC, plumbing, electrical trades, and appliance repair
• Basic carpentry, drywall, and painting skills
• A safety mindset and an eye for detail
• A builder's mentality (know it like you built it!)
• Excellent communication skills, both written and verbal
• A sharp professional appearance
• Availability for emergency situations at the property, including an on-call rotation
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders and work in varying weather conditions

Requirements:

• Availability to work a flexible schedule, including weekends
• Rotating on-call responsibility for after-hours emergencies
• Valid driver's license and/or access to reliable transportation
• EPA Certification (Type I & II or Universal) recommended

Required Education:

• High school diploma or equivalent
• Trade school and/or military training or industry designation (CAMT or CAMT II)

Eagle Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics