Maintenance Technician

Maymont Homes; Charlotte (NC); Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k) match

Wellness credits

PTO 160 hrs

Job summary

Maymont Homes, part of Brookfield Asset Management, seeks a Maintenance Technician to perform repairs and ongoing maintenance across our single-family rental homes. You will help keep homes safe, functional, and welcoming for residents while supporting operations with strong technical skills.

The role requires 3+ years in residential maintenance, a high school diploma, and proficiency with mobile work orders; you will diagnose HVAC, plumbing, electrical issues, manage multiple tasks, document

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in residential maintenance or related field.
• Must be able to diagnose and repair home systems (HVAC, plumbing, electrical, appliances).
• Proficient with mobile work order systems and company devices.

Responsibilities

• Perform preventative, corrective, deferred, and emergency maintenance across assigned properties.
• Diagnose and repair HVAC, plumbing, electrical, appliances, and general home systems.
• Document work orders accurately and promptly using company-issued mobile devices.
• Coordinate with dispatch, vendors, and internal teams to ensure timely service completion.
• Maintain inventory of tools and supplies needed for daily maintenance activities.
• Support property readiness by assisting with renovations, turns, and quality control checks.
• Provide high level customer service as the primary field representative.
• Promote company values and maintain professionalism in all interactions.
• Follow OSHA and company safety standards; report unsafe conditions promptly.
• Perform other duties as assigned to support business objectives.

Skills

Strong organizational skills

Written and verbal communication

Analytical thinking

Mobile tech proficiency

Multitasking and deadlines

Education

High school diploma or equivalent

Job description

Location

BP - US NC - Remote

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Job Description

Position Summary

The Maintenance Technician is responsible for performing repairs, renovations, and ongoing maintenance across a portfolio of single-family rental homes. This position supports property operations by ensuring homes are safe, functional, and well-maintained for residents. The role contributes to resident satisfaction, asset preservation, and operational efficiency. It requires strong technical expertise, effective communication, and the ability to manage multiple priorities in alignment with company objectives.

Essential Job Functions

• Functional Responsibilities
• Perform preventative, corrective, deferred, and emergency maintenance across assigned properties
• Diagnose and complete repairs related to HVAC, plumbing, electrical, appliances, and general home systems
• Complete and document work orders accurately and promptly using company-issued mobile devices
• Operational / Departmental Support
• Coordinate with dispatch, vendors, and internal teams to ensure timely service completion
• Maintain inventory of tools and supplies needed for daily maintenance activities
• Support property readiness by assisting with renovations, turns, and quality control checks
• Provide a high level of customer service as the primary field representative
• Promote company values and maintain professionalism in all interactions
• Compliance & Risk Management
• Ensure adherence to applicable federal, state, and local regulations
• Maintain required documentation and reporting standards
• Identify and escal e compliance or safety risks as appropriate
• Follow OSHA and company safety standards; report unsafe conditions promptly
• Additional Responsibilities
• Maintain a courteous and professional demeanor with residents, vendors, and colleagues
• Currently does not require on-call or emergency work, but may in the future
• Perform other duties as assigned to support business objectives

Performance Expectations & Key Metrics

Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:

• Complete anaverage of 3-5 work orders per day, depending on work order complexity and market volume
• Maintain90% or greater completionratefor assigned work orders
• Complete at least85% of work orders without vendor involvement.
• Maintain repeat visits for thesame issue below 5% monthly
• Achieveresident net promoter scores of 8 or higherthrough resident survey platforms
• Maintain 100% compliance with company safety policies,required certifications, and operational procedures
• Complete required documentation, photos, and work order noteswithin the same day of service completion
• Maintain inventory, tools, and company equipment in accordance with company standards and audit requirements
• Complete all required training and compliance courses by assigned deadlines

Required Qualifications

Education

• High school diploma or equivalent required

Experience

• 3+ years of experience in residential maintenance or related field

Skills & Competencies

• Strong organizational and time-management skills
• Effective written and verbal communication skills
• Analytical thinking and problem-solving ability
• Proficiency in mobile technology and work order systems
• Ability to manage multiple priorities and meet deadlines

Preferred Qualifications

• Experience in single-family rental or property management environments
• Certifications in HVAC, electrical, or plumbing trades
• Industry certifications or licenses: EPA Certification, HVAC Certification, or equivalent

Why work for Maymont Homes?

Our Mission - "We Positively Impact the Lives in the Communities We Serve".

Certified Great Place to Work®

Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits

Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth

With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation

As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT