Maintenance Technician

Griffis Residential; Austin (TX); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Rental discount 50%

Onsite bonus program

11 paid holidays per year

PTO 120+ hours

401K with company match 4%

Medical insurance

Dental insurance

Vision insurance

FSA/HSA

Life/AD&D insurance

Disability insurance

EAP

Paid parental leave

Tuition reimbursement

Referral program

Job summary

Griffis Residential seeks a Service Technician to maintain the community and ensure resident satisfaction under the Service Manager. You will perform technical work across buildings, grounds, and amenities with professionalism and attention to detail.

You will handle repairs in plumbing, electrical, HVAC, carpentry, and appliances, respond quickly to requests, and support preventative maintenance while complying with safety guidelines and local codes.

Qualifications

• High school diploma or equivalent.
• Minimum of 1 year in multi-family housing, hospitality or related field.
• CPO license and EPA Certification preferred (required within 6 months).
• Strong knowledge of HVAC, plumbing, electrical, appliances, and maintenance.
• Excellent communication and customer service skills.
• English proficiency; Spanish bilingual a plus.
• Basic computer skills and budget awareness.
• Able to problem-solve and work independently.
• Physically capable of lifting up to 75 pounds.

Responsibilities

• Perform repairs to ready apartments for move-in across plumbing, electrical, HVAC, carpentry and appliances.
• Respond to service requests and emergencies with a 30-minute max response time.
• Assist in preventative maintenance scheduling and inspections.
• Follow OSHA, EPA, and local safety codes and regulations.
• Maintain records of pool and spa maintenance and chemical balance.
• Conduct community inspections and report required repairs.
• Participate in litter pickup, snow and ice removal, and other duties as needed.
• Collaborate with Service Manager and Community Manager to meet financial goals and manage inventory.

Skills

HVAC

Plumbing

Electrical

Appliances

Maintenance

Customer service

Spanish (bonus)

Problem solving

Education

High school diploma or equivalent

Certified Pool Operator (CPO) license

EPA Certification

Job description

About Us:

At Griffis Residential, we believe in creating exceptional living experiences for our residents. With a portfolio of luxury apartment homes across the country, we take pride in our commitment to providing unmatched comfort and convenience. Our team thrives on fostering a sense of community and delivering exceptional customer service.

As a Service Technician at Griffis Residential, you will play a crucial role in maintaining the overall community and ensuring resident satisfaction. Working under the guidance of the Service Manager, you will perform technical and mechanical work to upkeep community buildings, grounds, amenities, and common areas. This position requires a high level of professionalism, attention to detail, and a passion for delivering exceptional service.

Job Responsibilities:

• Perform necessary repairs to make apartments ready for move-in, including plumbing, electrical, HVAC, carpentry, and appliance repairs.
• Respond promptly to resident service requests and emergency repairs, ensuring a maximum response time of 30 minutes.
• Assist in the development and implementation of preventative maintenance schedules and inspections.
• Adhere to safety guidelines and compliance with OSHA, EPA, and local codes and regulations.
• Maintain accurate records of pool and spa maintenance, ensuring chemical balance and safety.
• Conduct community inspections, reporting necessary repairs and ensuring the community’s cleanliness and appearance.
• Participate in litter pick-up, snow and ice removal, and other maintenance activities as required.
• Collaborate with the Service Manager and Community Manager to meet financial goals and manage inventory effectively

Qualifications:

• High school diploma or equivalent.
• Minimum of one year of experience in multi-family housing, hospitality, or a related industry.
• Certified Pool Operator (CPO) license and EPA Certification preferred (required within the first six months of employment).
• Strong knowledge of HVAC, plumbing, electrical, appliances, and general maintenance.
• Excellent communication skills and the ability to provide quality customer service.
• Proficiency in English; bilingual in Spanish is a plus.
• Basic computer skills and familiarity with budget management.
• Demonstrated ability to problem-solve and work independently.
• Physical stamina to perform tasks requiring lifting up to 75 pounds and working in various weather conditions.

Perks/Benefits:

At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Griffis Residential offers the following benefits to full time Associates:

• Rental Discount of 50%
• Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation, retention bonus program, and occupancy bonus program with bonuses starting at $175 per lease.
• 11 paid holidays per year including floating holidays
• Up to 16 hours of volunteer time off
• Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
• Griffis Residential 401K Retirement Savings Plan with company match up to 4%
• Medical insurance program options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
• Voluntary Life/AD&D insurance for Associate, spouse, and children
• Company paid short and long term disability program
• Group accident insurance, critical illness insurance, hospital care plan
• Employee Assistance Program (EAP)
• Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
• Generous tuition reimbursement up to $5,250 per year
• Associate Referral Award Program of $1,000
• PTO Donation Program
• PTO Exchange for Student Loan Repayment Program
• Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
• Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
• Associate Recognition Programs

Salary Range

$23.50—$27 USD

This position will remain open for a minimum of 3 days and may close at any time thereafter without notice.

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