Maintenance Technician

Raines Company; Asheville (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Raines Co. is seeking a Maintenance Technician to handle general maintenance and repairs across guest rooms, meeting spaces, back of house, and front of house areas. The role includes coordinating with vendors and adhering to work order policies.

Founded in 1988 as a family-owned business, we offer comprehensive benefits and a culture focused on advancement opportunities for our associates. Candidates should have 2+ years in hotel maintenance and be familiar with hotel equipment repair.

Qualifications

• Two years of progressive experience in hotels, construction or general maintenance.
• Experience with door lock systems and hotel equipment repair.
• Laundry/kitchen equipment repair experience (hotel).

Responsibilities

• Maintain and repair equipment in guestrooms, laundry, kitchen, events areas and public spaces.
• Coordinate with vendors for specialized repairs.
• Repair HVAC, refrigeration, plumbing and electrical fixtures to spec.
• Perform preventive maintenance and safety inspections.
• Respond to guestroom maintenance requests promptly.

Skills

General maintenance

Electrical work

Plumbing

Carpentry

Education

High school diploma or GED

2+ years hotel maintenance experience

Tools

Door lock system

Construction tools

Quore or maintenance apps

Job description

Raines Co. - Your Future is Now!

Raines Co. - Your Future is Now!

Position Summary: The Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the house areas.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Adhere to all work order policies and procedures
• Maintain and repair all equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces
  • Contacts Chief Engineer and coordinates with vendors for repairs needing professional expertise
• Repair air conditioning, refrigeration, plumbing and electrical fixtures to manufacturer’s specifications
• Maintain work areas clean and organized
• Maintain and repair carpets, wall coverings, furniture, painted surfaces and appliances
• Change burned out light bulbs and make other cosmetic repairs as assigned
• Complete interior and exterior detailed cleaning assignments as needed
• Maintain chemical levels in automatic mechanical systems
• Maintain carts and proper storage and inventory of all supplies
• Repair irrigation or sprinkler systems, remove and install water heaters
• Report any unsafe conditions immediately
• Respond to employee emergency situations using information contained in M.S.D. sheets
• Participate in all inspections of life-safety systems including extinguishers smoke alarms etc. to maintain proper safety standards
• Follow the Preventative Maintenance program
• Handle guestroom maintenance requests in a timely and efficient manner
• Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
• Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings
• Attend monthly all-employee meetings and any other functions required by management
• Attend fire drills and trainings
• Maintain key controls
• Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation

Experience And Education

Two years of progressive experience in hotels, working in construction, general maintenance or related fields preferred

Prior knowledge and usage of door lock system, construction related tools and equipment

Laundry room, kitchen equipment and overall hotel equipment repair experience

Experience Using Quore Or Other Hotel Maintenance Related Applications

Experience with brand standards a plus

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V