Maintenance Technical Trainer

Ryder System, Inc.

Knoxville (TN)

On-site

USD 68,000 - 83,000

Full time

14 days+
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Benefits offered by this job

Health benefits
401(k) retirement plan
Paid time off

Job summary

Ryder System, Inc. is seeking a Technical Trainer to ensure FMS shop staff have the skills and knowledge for their roles. The role supports maintenance goals, cost control, customer satisfaction, employee growth, and productivity.

It aims to reduce rework, breakdowns, and external expenses while advancing safety, quality, and efficiency within the maintenance organization. The successful candidate will administer training, coordinate with leadership to identify needs, develop materials, and

Qualifications

  • Bachelor's degree preferred; high school diploma required.
  • 3+ years working with heavy duty trucks, tractors, trailers and related components.
  • 1+ year experience in managing people and remote personnel.
  • 2+ years in transportation industry preferred.
  • 1+ year in training and development experience preferred.

Responsibilities

  • Administer training to FMS maintenance employees.
  • Coordinate with BU leadership to identify training needs and plan sessions.
  • Identify, develop, and update training materials and courses.
  • Update training records promptly after course completion.
  • Monitor training facilities to ensure high-quality environments and report needs to Operations Leadership.
  • Act as catalyst for Top Technician Recognition Program and drive participation.
  • Promote and support safety programs.

Skills

Communication
Technical aptitude
Presentations
Relationship building
Independent / Team
Multi-tasking

Education

Bachelor's Degree, preferred.

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description
Summary

The role of Technical Trainer ensures that each FMS shop employee possesses the necessary skills and knowledge for their role, contributing to maintenance goals, cost control, customer satisfaction, employee growth, and overall productivity. The Technical Trainer ensures that Ryder’s training meets or exceeds internal customer expectations, enabling trainees to reduce rework, breakdowns, and external expenses. Additionally, this role drives continuous improvement in safety, quality, and efficiency within the FMS maintenance organization.

Candidate should live in one of these areas

Louisville, KY

Knoxville, TN

Charlotte, NC

Baton Rouge, LA

Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

At Ryder, we are always looking for outstanding individuals to join our team and have a dedicated careers site of all our currently open positions available at https://ryder.com/careers. We take the security of everyone’s personal information very seriously and are dedicated to securing and protecting any information provided to us. This is why, we only accept employment applications through our official careers site. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as “Phishing”) . While we may call you to verify information you have provided in your application, we will never ask for sensitive personal information from you via email, end user messaging applications such as WhatsApp messenger, Signal messenger, or via text message. If you are asked to provide personal information, click on a link, or navigate to a website other than the official Ryder website ( www.ryder.com ), or download any mobile applications to communicate with our careers team, DO NOT GO ANY FURTHER. End the call or exit the website as this is very likely a scam.

Essential Functions
  • Administer training to FMS maintenance employees.

  • Coordinate with BU leadership to identify training needs, creation of training schedule, and employee attendance to training session(s).

  • Identify, develop, and update current and new training materials and courses.

  • Update training records promptly upon course completion.

  • Monitor training facilities to ensure they provide high-quality training environments, are adequately supplied, and equipped to support world-class training. Communicate the needs of the training center to Operations Leadership.

  • Operate as catalyst for Top Technician Recognition Program to improve eligibility and participation.

  • Promote and support safety programs.

Additional Responsibilities
  • Performs other duties as assigned.
Skills and Abilities
  • Strong verbal and written communication skills.

  • Possesses strong technical aptitude.

  • Develops and delivers effective presentations,

  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

  • Ability to work independently and as a member of a team.

  • Capable of multi-tasking, highly organized, with excellent time management skills.

Qualifications
  • Bachelor's Degree, preferred.

  • H.S. Diploma/GED, required.

  • 3 years or more working with heavy duty trucks, tractors, trailers, refrigeration and related components (diesel engines, transmissions, brakes, power train, etc.)., preferred.

  • 1 year or more experience in managing people and remote personnel, preferred.

  • 2 years or more in transportation industry, preferred.

  • 1 year or more in prior training and development experience, preferred.

Travel
  • Greater than 75%
Job Category

Training and Development

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range:

$75K

Maximum Pay Range:

$75K

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

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