Maintenance Tech II

Full Circle Communities, Inc.; Dubuque (IA); On-site; USD 29,000 - 40,000; Full time

Job summary

Full Circle Communities, Inc. in Dubuque, IA is seeking a Maintenance Tech II responsible for daily maintenance, unit turnovers, and rapid response to property emergencies at the 15th Street Apartments.

This hands-on, frontline role ensures safe, dignified housing and reliable service for residents and staff. The position covers electrical, plumbing, HVAC, carpentry and painting tasks, safety compliance, and coordination with site leadership.

Qualifications

• 3+ years of full-time maintenance experience or related field.
• High School Diploma or equivalent.
• Valid driver's license, insurance, and a reliable vehicle.
• Knowledge of HVAC, plumbing, electrical, appliance repair, drywall, painting, and general carpentry.
• Strong customer service and resident interaction experience.
• Ability to participate in an on-call rotation.

Responsibilities

• Unit maintenance and turns including.safe completion of work orders.
• Maintain and prepare units for occupancy and make-ready status.
• Service appliances, plumbing, and electrical fixtures in residential units.
• Re-key apartments and assist with move-in/move-out inspections.
• Conduct daily building walk-downs and maintain grounds and appearance.
• Perform preventative maintenance and ensure safety compliance.

Skills

Residential multi-family maintenance

Electrical, plumbing, HVAC, carpentry

Hand tools & power tools

Customer service

On-call/emergency response

Education

High School Diploma or equivalent

Driver's license

Tools

Hand tools

Power tools

Job description

The Maintenance Tech II is essential to maintaining the physical integrity of the property and ensuring a safe, secure living environment for residents, visitors, and staff. As a highly active technical role, this position focuses on the execution of daily maintenance operations, unit turnovers, and rapid response to property emergencies. While the daily responsibilities are hands‑on and facility-driven, the Maintenance Tech II serves as a vital frontline representative of the organizational mission, delivering dignified housing through reliable service, safe environmental conditions, and a strong commitment to resident satisfaction.

KEY RESPONSIBILITIES

Unit Maintenance and Turns [35%]

• Complete all property work orders in a safe and timely manner per company protocols
• Trash‑out vacant units within 48 hours to expedite the leasing process
• Ensure units are prepared for occupancy per protocol and maintain make‑ready status
• Service appliances, plumbing fixtures, and electrical fixtures within residential units
• Re‑key apartments and assist with move‑in and move‑out inspections

Facility Systems and Grounds [30%]

• Conduct daily building walk‑downs to monitor the condition of the physical property
• Maintain grounds and the exterior and interior of buildings in a decent, safe, and sanitary manner
• Maintain property curb appeal at all times and assist with custodial work in common areas
• Assist in general grounds work when necessary to support site appearance
• Perform internal and external maintenance duties to guarantee resident comfort and security

Safety and Preventative Maintenance [20%]

• Instill a safety‑first attitude with the maintenance team and residents
• Identify and immediately report unsafe conditions such as trip hazards on sidewalks, broken steps, inoperable smoke detectors, or gas leaks
• Follow company guidelines for the proper storage of chemicals and keep Maintenance Data Sheets accessible
• Adhere to all safety guidelines regarding protective equipment and conduct business in accordance with OSHA and ADA laws
• Participate in a standby emergency schedule (i.e., on call rotation) for evening, weekend, and holiday coverage

Administrative and Team Support [15%]

• Maintain an inventory of tools, equipment, and supplies, advising leadership of necessary items
• Maintain an accurate daily record via the timekeeping system
• Check and respond to work email daily
• Assist site leadership in interviewing potential maintenance team members
• Attend company meetings when requested and follow directives given by the management team
• Complete all required compliance training in a timely manner.

REQUIRED SKILLS AND ABILITIES

• Working knowledge of residential multi‑family maintenance functions
• Knowledge of electrical, plumbing, HVAC, carpentry, and painting trades
• Experience with hand tools and power tools
• Thorough understanding of water and gas cutoffs, fixture cutoffs, and sewer cleanouts
• Excellent customer service skills to interact positively with residents

MINIMUM QUALIFICATIONS

• 3+ years of full‑time maintenance experience or experience in a related field
• High School Diploma or equivalent required
• Valid driver’s license, insurance, and a reliable vehicle
• Working knowledge of HVAC, plumbing, electrical, appliance repair, drywall, painting, and general carpentry
• Strong customer service skills and experience working directly with residents
• Ability to participate in an on‑call rotation and respond to after‑hours maintenance emergencies

PREFERRED QUALIFICATION

• 5+ years of full‑time maintenance experience or experience in a related field
• Trade certification or technical training in HVAC, electrical, plumbing, or a related field
• EPA Section 608 Certification preferred
• Experience with affordable housing, senior housing, or supportive housing communities
• Experience using computerized maintenance management or work order systems

PHYSICAL DEMANDS

• Highly active position requiring standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day
• Frequent lifting and/or moving of items weighing up to 50 pounds
• Specific vision abilities required including close, distance, color, and peripheral vision, as well as depth perception and focus adjustment
• Requires the ability to talk and hear while performing job duties

LOCATION AND TRAVEL

• Location: 15th Street Apartments
• Typical operating hours are 8:00 AM to 5:00 PM; each property has specific needs to be determine by the supervisor.
• Typically requires on‑call availability to handle maintenance and property emergencies according to the scheduling roster

COMPENSATION

COMPENSATION: $25 per hour

REVIEW CYCLE

This job description is subject to a mandatory review every 24 months. The next scheduled review date is December 2026 to ensure the role continues to align with operational needs.