Maintenance Tech 1 - Towson Town Center

Nordstrom; Towson (MD); On-site; USD 24,452 - 39,261; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement

Merchandise Discount

Paid Time Away

Job summary

Nordstrom is looking for a Facilities Maintenance Technician I to ensure a safe and well-maintained store environment. This entry-level position involves performing general preventive maintenance, assisting with troubleshooting, and providing outstanding customer service in emergency situations.

The ideal candidate will have a high school diploma and basic knowledge of trade skills like plumbing, electrical work, and carpentry. This role supports multiple Nordstrom locations and offers a pay range from $17.75 to $28.50 per hour.

Qualifications

• Minimum of one year of related experience or training.
• Ability to communicate effectively with all organizational levels.
• Ability to react appropriately to changing priorities.

Responsibilities

• Perform preventive maintenance and on-demand requests.
• Assist with troubleshooting and basic repairs.
• Provide excellent customer service in emergency situations.

Skills

Basic working knowledge of carpentry, plumbing, electrical

Excellent customer service

Detail-oriented

Proficiency with power tools

Basic skills with Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Programs

Job description

Overview

JOB SUMMARY: The Facilities Maintenance Technician I will help contribute to delivering a safe and well-maintained store environment. This role performs general preventive maintenance of buildings, industrial systems, equipment, and grounds. Working under close supervision, this role assists in monitoring building system operations and performance. The ideal candidate will have basic working knowledge in several trade skills, such as carpentry, plumbing, electrical, painting, roofing, heating, and cooling. This position will be supporting multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

Responsibilities

• Perform assigned day-to-day preventive maintenance and on-demand requests from Sales Floor. Complete appropriate maintenance records accurately and timely.
• Perform assigned daily inspections and building rounds.
• Assist with troubleshooting and basic repairs of buildings and installed systems, to include plumbing systems, kitchen equipment, roofs, drains, shop, and HVAC.
• Assist with maintaining lighting systems throughout the facility, maintaining fixtures, and replacing bulbs and lamps.
• Observe how to use electrical schematics and blueprints to troubleshoot and correct problems.
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials.
• Understand and follow how to use manuals, how to read and interpret circuit diagrams, blueprints, and schematics.
• Provide excellent customer service and respond quickly to emergency situations, summoning additional assistance as needed with ability to know when to escalate.
• Observe and adhere to safety and health rules by following proper LOTO, PPE, ergonomics, working at heights and machine guarding.
• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.
• Display a positive attitude and practice good work ethic that reflects the mission, philosophy, and goals of the company and department.

Qualifications

• High school diploma or general education degree (GED) and a minimum of one year of related experience and/or training.
• Ability to understand and follow directions, guidelines and working procedures in written and verbal form, or as directed by Facilities Manager (FM) and/or lead Technician.
• Ability to communicate effectively and comfortably with all organizational levels, including written and verbal skills.
• Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours support may be required.
• Ability to react appropriately to changing priorities and deadlines.
• Aptitude to prioritize tasks and work through challenges.
• Detail-oriented with high level of accuracy and attention to detail.
• Entry level proficiency with power tools and willingness to learn tools is a must.
• General understanding of mechanical component systems and processes.
• Proficiency using PC or Laptop for work order system, email, and training. Basic skills with Microsoft Office Programs (Outlook; Excel).

Physical Requirements

Physical requirements include stooping, standing, walking, climbing stairs/ladders and ability to lift/carry heavy loads of 50 lbs. or more with or without reasonable accommodation.

Pay Range

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.75 - $28.50 Hourly

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.