Maintenance Tech

Embassy Suites by Hilton; Springfield (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

401(k) Retirement plan

Free room nights

Employee discounts

Wellness program

Job summary

Island Hospitality is seeking a Maintenance Technician to inspect, repair, perform preventive maintenance, and keep hotel facilities clean and safe. You will maintain equipment, supervise tasks with the Chief Engineer, and respond quickly to maintenance requests to ensure smooth hotel operations.

The role requires independent work or teamwork, prioritization, and strict adherence to safety guidelines. Flexible scheduling may be required to support hotel needs.

Qualifications

• General cleaning and preventative maintenance throughout the hotel
• Complete scheduled PM inspections and tasks
• Identify maintenance concerns and report issues early
• Report safety hazards and notify supervisors
• Carry out plumbing, electrical, HVAC, carpet, tile, and general maintenance
• Paint and exterior maintenance projects as assigned
• Maintain pool and fitness equipment
• Maintain clean engineering workspaces and tools
• Stock maintenance supplies and report shortages
• Collaborate with Chief Engineer to prioritize projects
• Respond to maintenance requests promptly
• Complete work orders and PM tasks on time
• Prepare maintenance logs and reports
• Assist with inclement weather exterior maintenance
• Follow all safety procedures

Responsibilities

• Perform general cleaning and preventative maintenance throughout the hotel
• Complete PM inspections and tasks
• Identify and address maintenance concerns
• Report safety hazards and damages
• Carry out plumbing, electrical, HVAC, and other repairs
• Paint and interior/exterior maintenance projects
• Maintain pool and fitness equipment
• Prepare maintenance logs and reports
• Respond to guest maintenance requests promptly
• Assist with weather-related property maintenance

Skills

Team player

Problem solving

Stress management

Work orders

Guest service

Emergency response

Emergency procedures

Job description

Description

As a Maintenance Technician, you are responsible for the inspection, repair, preventative maintenance, general cleaning, and upkeep of hotel systems, equipment, facilities, and common areas. This includes completing routine preventative maintenance and general cleaning tasks to help ensure equipment, mechanical areas, workspaces, and hotel facilities remain clean, safe, organized, operational, and in good condition.

Our Maintenance Technicians are thorough professionals with a practical mindset, strong attention to detail, and a sense of urgency when responding to maintenance needs. The ideal candidate must be able to work effectively both independently and as part of a team, prioritize assigned tasks, identify and report potential issues before they become larger problems, and follow all health and safety guidelines.

The goal of this position is to maintain the hotel, its equipment, and common areas in the best possible condition through timely repairs, consistent preventative maintenance, routine general cleaning, and proactive attention to the overall condition of the property.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

• Perform general cleaning and preventative maintenance throughout the hotel, including mechanical and engineering areas, equipment, fixtures, common areas, and other assigned spaces to maintain a clean, safe, organized, and well-maintained property.
• Complete scheduled preventative maintenance (PM) inspections and tasks, including inspecting, cleaning, testing, servicing, and maintaining hotel equipment and systems to help prevent breakdowns and extend equipment life.
• Identify maintenance concerns during routine inspections and general cleaning and proactively address or report issues before they become larger operational problems.
• Recognize, report, and correct potential safety hazards, including broken doors, railings, fire hazards, leaks, damaged equipment, and other unsafe conditions. Notify supervisors promptly of damages, deficiencies, or disturbances.
• Complete basic plumbing, electrical, HVAC, carpet, tile, flooring, and other general maintenance and repairs.
• Complete painting, touch-ups, minor roof repairs, and other interior and exterior maintenance projects as assigned.
• Maintain and repair pool and fitness center equipment when necessary and within the technician's scope of responsibility.
• Maintain clean, orderly, and safe Engineering workspaces, mechanical rooms, storage areas, equipment, and tools.
• Check stocking levels of maintenance supplies, parts, and consumables and replenish or report shortages as appropriate.
• Work with the Chief Engineer and Management Team to identify, prioritize, and complete technical, preventative maintenance, general cleaning, and property improvement projects.
• Respond promptly to maintenance requests from hotel departments and communicate or elevate unresolved issues to the Chief Engineer or Management Team.
• Complete all assigned work orders and preventative maintenance tasks thoroughly and within the expected timeframe.
• Prepare and maintain required reports, maintenance logs, preventative maintenance records, and shift documentation for the Management Team.
• When required, report to the hotel during inclement weather to assist with exterior property maintenance, including snow removal, shoveling, ice treatment, and maintaining safe entrances and walkways.
• Follow all hotel safety procedures, health regulations, equipment guidelines, and established Engineering Department standards.

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Ability to complete work orders on a timely basis
• Readily available and approachable for all guests while providing excellent guest service
• Ability and willingness to respond to emergency situations on short notice
• Responsible for knowing Hotel emergency procedures

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

• Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musical, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.