Maintenance Team Leader

Ultipro; Chamblee (GA); On-site; USD 28,000 - 39,000; Full time

Job summary

Ultipro is seeking a Maintenance Team Leader to protect, maintain and enhance the value of our community while maximizing the living experience for residents. This full-time, non-exempt role ensures that all resident maintenance issues are resolved promptly and professionally.

You will supervise routine upkeep, coordinate basic repairs, maintain clubhouse and common areas, respond to emergencies, and support turnover projects.

Qualifications

• 3–5 years of relevant industry experience; property management is a plus.
• Excellent customer service skills with strong attention to detail.
• Basic maintenance skills and ability to perform physical tasks.
• Working knowledge of pool service/maintenance.

Responsibilities

• Ensure exceptional curb appeal by maintaining grounds and buildings.
• Assist with basic repairs and general maintenance duties.
• Demonstrate exemplary customer service and teamwork.
• Maintain a safe, tidy clubhouse, office, model, hallways, and common areas.
• Keep property free of trash and animal waste; maintain landscaping.
• Prepare apartments for new resident move-ins and assist turnovers.
• Communicate issues to supervisor and respond to emergencies per policy.
• Attend required in-service trainings and adhere to policies.

Skills

Customer service

Attention to detail

Maintenance skills

Pool maintenance

Education

High school diploma or GED

Job description

Description

POSITION

Maintenance Team Leader (Full-Time, Non-Exempt)

COMPENSATION

Hourly Rate, plus Benefits and Bonus eligibility

SUMMARY

The Maintenance Team Leader is primarily responsible for protecting, maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

RESPONSIBILITIES (Including but not limited to):

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings clean and properly maintained.
• Assist with basic repairs and other general maintenance duties.
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
• Maintain a safe, tidy and sanitary clubhouse, office, model, hallways and all other common areas.
• Ensure that the property is free of trash, debris and animal waste.
• Ensure that the grass and landscaping are well maintained, including the watering of flowers.
• Ensuring the best possible appearance of each apartment prior to new resident move-in.
• Advise supervisor of items needing additional attention in the apartment; i.e. ripped carpet, torn linoleum, window or door repair, etc.
• Provide assistance with apartment turnovers as directed.
• Communicate with the Community Manager regarding any problems with maintenance or curb appeal that requires further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Participate in and attend all required in-service training sessions.
• Ensure understanding and compliance with all policies and procedures.
• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded.
• Participate in Cardinal U training as required.

QUALIFICATIONS

• 3-5 years of relevant industry experience, property management experience is a plus.
• Must have excellent customer service skills, strong attention to detail and basic maintenance skills.
• Working knowledge of pool service/maintenance required.
• High school diploma or GED equivalent preferred.
• Must be able to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.
• Must be able to work weekends and be available for on call emergencies.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:

• Maintenance Supervisor
• Maintenance
• Maintenance Manager
• Facilities Manager
• Building Manager
• Facilities Maintenance Manager
• Maintenance Director

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of minimum seventy- five (75) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Regular local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

#LI-DNI

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.