Maintenance Support

Ontario Trillium Foundation; Austin (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

STD Insurance

401(k)

Job summary

Vista Host is seeking a Maintenance Support to lead day-to-day hotel maintenance, ensuring guest rooms, public areas, and back-of-house spaces meet brand standards and safety.

You will manage preventative maintenance, coordinate repairs, maintain life safety systems, and support capital projects, working with hotel leadership to maximize equipment life and deliver an exceptional guest experience.

Qualifications

• High school diploma or equivalent; trade certification preferred.
• 3+ years in hotel or commercial building maintenance.
• Knowledge of HVAC, plumbing, electrical and mechanical systems.
• Ability to read manuals and safety procedures.
• Strong troubleshooting and communication skills.

Responsibilities

• Lead day-to-day maintenance operations for the hotel, ensuring guest rooms, public areas, back-of-house spaces, and exterior grounds meet company and brand standards.
• Develop, manage, and complete the property's preventative maintenance program to maximize equipment life and minimize unexpected repairs.
• Inspect, troubleshoot, and repair electrical, plumbing, HVAC, mechanical systems and related equipment.
• Respond promptly to guest maintenance requests and work orders while delivering outstanding guest service.
• Maintain the property's swimming pool and spa (where applicable), including water chemistry, cleaning, equipment maintenance, and required documentation.
• Maintain accurate maintenance logs, work orders, equipment records, and required compliance documentation.
• Ensure compliance with OSHA regulations, local building codes, environmental requirements, and company safety standards.
• Monitor inventory of maintenance supplies and parts while controlling expenses.
• Train and support maintenance technicians on proper maintenance procedures and safe work practices.
• Respond to emergency maintenance situations, including after-hours issues when required.
• Conduct daily property walks to ensure upkeep of spaces.
• Support all hotel departments as needed and perform additional duties.

Skills

HVAC

Plumbing

Electrical

Mechanical

General Maintenance

Safety Compliance

Education

High School Diploma

Trade Certification preferred

Job description

POSITION TITLE: Maintenance Support

REPORTS TO: General Manager

POSITION SUMMARY

The Maintenance Support is responsible for the day-to-day maintenance operations of the hotel while ensuring the property remains safe, functional, and well-maintained for guests and team members. This position oversees preventative maintenance programs, coordinates repairs, maintains life safety systems, and supports capital improvement projects. The Maintenance Support serves as the maintenance expert on property, working closely with hotel leadership to maintain brand standards, maximize equipment performance, and extend the life of hotel assets.

WHO IS THIS POSITION FOR?

The role is best suited for someone who:

• Has strong technical knowledge of building systems including HVAC, plumbing, electrical, mechanical, and general maintenance.
• Has the availability to work any day of the week 7AM-3PM and/or 3PM-11PM
• Takes ownership of the hotel's appearance and operational performance with a proactive, solution-oriented mindset.
• Demonstrates leadership by organizing work priorities, mentoring maintenance team members when applicable, and collaborating effectively with all hotel departments.
• Excels at troubleshooting problems quickly while maintaining a safe working environment.
• Understands the importance of preventative maintenance and takes pride in delivering an exceptional guest experience.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• 401(k).
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host's expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Lead all day-to-day maintenance operations for the hotel, ensuring guest rooms, public areas, back-of-house spaces, and exterior grounds meet company and brand standards.
• Develop, manage, and complete the property's preventative maintenance program to maximize equipment life and minimize unexpected repairs.
• Inspect, troubleshoot, and repair electrical, plumbing, HVAC, mechanical, appliance, carpentry, painting, drywall, flooring, and other building systems.
• Respond promptly to guest maintenance requests and work orders while delivering outstanding guest service.
• Maintain the hotel's swimming pool and spa (where applicable), including water chemistry, cleaning, equipment maintenance, and required documentation.
• Maintain accurate maintenance logs, work orders, equipment records, and required compliance documentation.
• Ensure compliance with OSHA regulations, local building codes, environmental requirements, and company safety standards.
• Monitor inventory of maintenance supplies, tools, equipment, and replacement parts while controlling expenses.
• Train and support maintenance technicians or other team members on proper maintenance procedures and safe work practices.
• Respond to emergency maintenance situations, including after-hours issues when required.
• Conduct daily property walks of interior and exterior of the complex to ensure upkeep of spaces
• Support all hotel departments as needed and perform additional duties assigned by hotel leadership.

POSITION REQUIREMENTS

• High school diploma or equivalent required; technical training or trade certification preferred.
• Minimum of three (3) years of hotel maintenance, facilities maintenance, or commercial building maintenance experience preferred.
• Working knowledge of HVAC, plumbing, electrical, mechanical systems, and general building maintenance.
• Ability to read and interpret equipment manuals, safety procedures, and technical documents.
• Strong troubleshooting, organizational, and time management skills.
• Excellent communication and customer service skills.
• Must be able to stand, walk, bend, climb ladders, kneel, and work in confined spaces for extended periods.
• Must be able to lift and carry up to 75 pounds.
• Ability to work indoors and outdoors in varying weather conditions.
• Must be available to work a flexible schedule including mornings, evenings, weekends, holidays, and emergency call-ins as business needs require.
• Valid driver's license may be required based on property needs.