Maintenance Supervisor (Shadowbrook, Heatherstone & Parallel)

Prometheus Real Estate Group; Sunnyvale (CA); On-site; USD 64,747 - 71,635; Full time

Benefits offered by this job

Medical; Vision; Dental: company-paid

401(K) with Employer Matching

Paid holidays

Housing discounts

Job summary

Prometheus Real Estate Group seeks a Neighborhood Service Manager to oversee operations and maintenance across our Neighborhoods. You will lead staff, manage budgets, and ensure safety and high standards in our properties.

You will coordinate with vendors, drive capital projects, and uphold company policies while delivering exceptional resident experiences and maintaining asset value.

Qualifications

• Minimum of five years' experience and/or training in apartment maintenance
• Minimum of two years supervisory experience
• Ability to present information to groups of managers, clients, neighbors, and the public
• On-call availability to support team and Neighborhood
• Working knowledge of federal, state and local safety laws and ability to read maintenance documents

Responsibilities

• Lead and mentor Neighborhood staff to provide quality living environments
• Manage budget and cost-effective maintenance functions
• Oversee safety training, capital projects, and vendor/contractor management
• Maintain inventory and uphold company policies and regulations
• Ensure responsiveness and accountability within the Neighborhood

Skills

Leadership

Customer service

Availability

Safety

Policy knowledge

Education

High school diploma or GED

BOMA/IREM certificates

Job description

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy.

ABOUT PROMETHEUS

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

OUR PURPOSE

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

YOUR ROLE AND IMPACT

Some companies call them “Maintenance Supervisors,” but at Prometheus, our Neighborhood Service Managers do so much more. The Neighborhood Service Manager is responsible for all physical operations of the Neighborhood, particularly the preservation and maintenance of the property.

• Leadership - In order to provide a quality living environment, it's essential to establish positive, productive relationships with the Neighborhood staff. You will hire, train, and mentor your staff, resolve problems, and look out for the best interest of the Neighborhood.
• Neighborhood Management - As the Neighborhood Service Manager, you are responsible for the budget through cost-effective management of maintenance functions. You will be in charge of on-going safety training, capital projects, managing vendors and contractors, and maintaining inventory.
• Upholding Standards - Your team and Neighborhood will look to you for answers and it's your job to know where to find them. You'll be a knowledge holder of company policies and an example of how to comply with rules and regulations for the safe and effective operation of the Neighborhood.

HERE'S MORE OF THE NITTY-GRITTY:

• Experience - You must have a minimum of five years' experience and/or training in the apartment maintenance and a minimum of two years supervisory experience.
• Customer Service - You are able to effectively present information and respond to questions from groups of managers, clients, Neighbors, and the general public.
• Availability - This isn't just a 9 to 5 job for you. You're ready to help when needed, and you are on-call to help your team & Neighborhood.
• Education - A High school diploma or general education degree (GED) is required. You must have a minimum of three certificates from related institutions reflecting completion of maintenance related courses, such as: BOMA, IREM and/or vocational programs.
• Safety - You must have a working knowledge of federal, state and local governing laws, and the ability to read and interpret documents such as: safety rules, operating manuals and maintenance instructions.
• Physical - This role requires standing, sitting, walking, repetitive motions, listening and hearing ability, and visual acuity. You must be able to lift up to 50 lbs. occasionally.

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications.

Compensation

• Pay Range: $47.25 to $51.75 per hour
• Discretionary Semi-Annual Bonus Plan
• Standby Pay & On-Call Premium Pay

Other Bonuses & Incentives where Applicable:

Referral Bonus, Training Coach Bonus, Renovation Bonus, Lease-Up Bonus, Leasing & Occupancy Contests

Benefits & Perks

• Medical; Vision; Dental:100% Company-paid plans (including eligible dependents) and affordable buy-up options
• Life Insurance; Accidental Death & Dismemberment Insurance; Long Term Disability
• Behavioral Health Program Accessible 24/7
• Tax-Free Flexible Spending Accounts
• 401(K) Retirement Plan with Employer Matching
• Recognition & Rewards Program (Torch)
• Vacation: 10 days per year with accrual increasing over time
• Anniversary Vacation: 40-hour Vacation Granted at Tenured Milestones
• Sick Leave: 9 days per year
• 12 paid holidays, including your birthday!
• Paid Volunteer Time
• Tenure-based Housing Discounts
• Educational Assistance, Tuition Reimbursement

Learn more about these and other perks of being a Promethean by exploring our full Benefits Guide.

Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.