Maintenance Supervisor - Meadowood

Elmington; Alcoa (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

A property management company in Alcoa, TN, is seeking a Maintenance Supervisor to oversee all maintenance processes. The ideal candidate will manage service requests, maintain property conditions, and ensure high standards of customer service. Necessary certifications include EPA Section 608 and HVAC certification. This role requires strong knowledge in HVAC, plumbing, and electrical work, offering a dynamic work environment focused on excellence and growth.

Benefits

Diversity and inclusion commitment

Opportunities for growth

Qualifications

• Must hold at least one of the following certifications within 60 days of employment.
• Experience in HVAC, plumbing, electrical works is crucial.

Responsibilities

• Oversee the maintenance process for the property.
• Diagnose maintenance problems and perform service requests.
• Supervise service staff workflow and delegate tasks.
• Order supplies and materials as needed.
• Communicate effectively with residents and coworkers.

Skills

Customer Service

HVAC knowledge

Plumbing skills

Electrical skills

Carpentry skills

Education

EPA Section 608 Certification

HVAC Certification

OSHA 10 or 30 Certification

CPO Certification

Plumbing or Electrical Licenses

Job description

Maintenance Supervisor - Meadowood role at Elmington

Position Summary
At Elmington Property Management, we do things a little differently. We are not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development and management doesn’t have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance," but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners.

Purpose And Core Values
We are committed to genuine care and standards of excellence for our residents, guests, and clients. Our common purpose is to make a meaningful impact in the lives of others through self‑less service.

Core Values

• Win As One: We treat everyone with respect, kindness, and empathy, harnessing cross‑functional collaboration to elevate success.
• By Any Means: No matter the ask, we find a way and take total ownership to make it happen, going above and beyond while maintaining integrity.
• Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company.
• Be Clear, Be Kind: We believe in the power of clarity and embrace difficult conversations to advance together with shared understanding and transparency.

Responsibilities

As the Maintenance Supervisor, you will oversee the entire maintenance process for the property by ordering supplies, diagnosing maintenance problems, and performing service requests while having a strong background in HVAC, plumbing, electrical, and general carpentry.

Knowledge, Skills, and Abilities

• Provides exemplary customer service to all residents, proactively solving issues and creating a warm and welcoming environment.
• Supervises the maintenance of the physical condition of the property.
• Utilizes hand tools and power tools to participate in upkeep.
• Oversees the removal of debris and other objects from the property.
• Responds to issues outside of normal work schedule when required.
• Professional and timely responses to all work orders.
• Ensures adherence to all company policies and procedures.
• Performs all other duties as assigned.

Essential Job Functions

• Supervises the workflow for the service staff and delegates workload.
• Meets and exceeds budget expectations for expenditures.
• Orders supplies, materials, and tools as needed.
• Diagnoses and repairs major appliances, HVAC, plumbing, electrical, carpentry, pool care, roof, and gutter repairs.
• Addresses issues with landscaping and snow/ice removal.
• Communicates effectively with residents and coworkers.
• Performs service requests correctly and promptly.
• Operates computers and other technological devices to access email and company software.
• Executes Elmington’s non‑negotiables for service work orders and vacant turn times.
• Demonstrates proven leadership, forward thinking, innovation, and drive.
• Performs all other duties as assigned.

Education and Experience

• Required: Candidates must hold at least one of the following certifications. If not certified, the selected candidate must obtain the required certification within 60 days of employment.
• EPA Section 608 Certification (HVAC): Required for technicians handling refrigerants in HVAC systems.
• HVAC Certification: Includes certifications such as HVAC Excellence or equivalent.
• Preferred: OSHA 10 or OSHA 30 Certification, showing general workplace safety knowledge.
• CPO (Certified Pool Operator): Beneficial for pool and spa maintenance.
• Plumbing or Electrical Licenses: Licenses or certifications in plumbing or electrical work are advantageous.

Physical Demands and Work Environment

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Use hands or fingers to handle objects, tools, or controls.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 75 pounds.
• Vision required for close, distance, and peripheral vision, including focus adjustment.
• Noise level is usually moderate to high.
• Temperature varies with seasons; resilience to outdoor cold and heat required.

Travel Requirements

Travel up to 10% of the time.

The Elmington Experience
We’re creating a different kind of company at EPM. We promise we will never be ordinary, which we hope you can see by this job description. At EPM, you will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways and do your best work. If you believe in yourself, enjoy a challenge, and appreciate working with exceptional people, then EPM could very well be the last company you ever work for.

Elmington Property Management is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws.