Maintenance Supervisor - EPA Required

NRP Investments LLC; San Juan (PR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Commission/Bonus

Paid vacation

Sick leave

Paid holidays

Maternity leave

Parental bonding leave

Disability insurance

Medical Insurance

401(k) match

Training & growth

Referral programs

Job summary

NRP Group is seeking a Maintenance Supervisor to lead apartment community maintenance, coordinate preventative work, and ensure curb appeal. The role requires 5+ years in maintenance for multifamily properties, CFC certification, and proficiency with Microsoft Office and Yardi.

You will oversee service requests, coordinate turns, manage inventory, and work with the Community Manager on safety and budget planning. This is an on‑site position with a focus on reliability and team leadership.

Qualifications

• High school diploma or equivalent; CFC Universal Certification; sufficient knowledge to thoroughly complete maintenance assessment up to the standard of a Maintenance Supervisor
• Experience: At least 5+ years of maintenance and repair for apartment communities
• Technical Skills: Proficiency in Microsoft Office; Yardi experience preferred
• Other Requirements: Reliable transportation for essential job functions

Responsibilities

• Direct and oversee all aspects of maintenance of the community
• Schedule and perform preventative maintenance, inspections, and janitorial services
• Maintain accurate records for reporting and policy compliance
• Walk the property daily to uphold curb appeal and safety
• Coordinate apartment turns and renovations in move‑out periods
• Monitor operating expenses and suggest cost‑saving measures
• Manage inventory and supply logs; ensure timely purchases
• Advise on capital improvements and annual budget needs
• Coordinate contracted services; solicit bids and track invoices
• Complete service requests and turnovers per policy
• Oversee use of major tools and equipment; ensure safety compliance
• Conduct monthly safety meetings and safety training

Skills

Maintenance

Microsoft Office

Yardi

Education

High school diploma

CFC Universal Certification

Tools

Yardi

Job description

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work. We value our employees by offering a competitive benefit package including:

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

Since its founding in 1994, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations reaching an expanding range of markets nationwide. For additional information, please visit www.NRPGroup.com.

Under the direction of the Community Manager, the Maintenance Supervisor is responsible for all physical aspects of the apartment’s community, coordinating and performing maintenance and repair services, ensuring curb appeal and quality of apartment homes, responding to customer service requests, and adhering to all safety policies.

Essential Functions Statement(s)

Maintenance Services

Direct and overlook all aspects of maintenance of the community

Schedule and perform preventative maintenance, inspections, nighttime lighting audits, and janitorial services

Maintain accurate records for all required reporting and record keeping outlined by NRP policy

Walk the property daily to uphold curb appeal and monitor safety issue

Schedule and coordinate apartment turns, including assistance with resident move out and apartment renovations

Follow expense guidelines, monitor operating expenses, and make recommendations for cost saving strategies for the community

Manage inventory and storage area, purchasing adequate maintenance materials for service requests and apartment turns, keeping an accurate log of supplies

Communicate and advise Community Manager on recommendations for capital improvements and maintenance requirements for annual budget

Coordinate all contracted services. Solicit and analyze bids, assess work once completed, and track invoices to guarantee timely payment

Complete all service requests and apartment turnovers in line with NRP policy and procedure

Supervise use of property golf carts and all other major tools and equipment when applicable

Notify Community Managers with solutions for any safety or liability concerns as well as preventative maintenance needs

Conduct and document monthly safety meetings including procedures, training, safety equipment, MSDA and use of equipment Perform other duties as required Customer Service Complete service requests from residents and team members in a timely fashion, in accordance with company policy Ensure excellent customer service with courteous and professional attitude toward all customers and team members Audit key tracking system daily and weekly Participate in after-hours emergency requests and ensure property staff coverage 24 hours a day, 7 days a week May occasionally be required to assist at other properties Run errands to support the property as necessary Personal Development Support and assist Community Manager and Recruiting Department with new hire selection Train, coach, and mentor team members, ensuring appropriate training is received Create a team environment: hold weekly team meetings; manage by goals, open communication Generate work and on-call schedule for service employees Provide ongoing feedback to team members. Evaluate team members through scheduled formal written performance reviews. Take corrective action as necessary according to company policy. Provide recommendations for compensation adjustments, promotions, and terminations

SKILLS & ABILITIES

Education: High school diploma or equivalent; CFC Universal Certification; sufficient knowledge to thoroughly complete maintenance assessment up to the standard of a Maintenance Supervisor

Experience: At least 5+ years of experience maintenance and repair for apartment communities

Technical Skills: Strong computer skills and proficiency in Microsoft Office, Yardi Experience preferred

Other Requirements: Reliable transportation for essential job functions

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state, and local law and ordinances.

Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For; and National Apartment Association’s Best Places to Work. We value our employees by offering a competitive benefit package including:

• Commission and bonus opportunities
• Paid vacation and sick leave
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Medical/Dental/Vision/Life Insurance
• 401(k) Match
• Training, certification, & growth opportunities
• Employee referral & recognition programs

For over 25 years, NRP has been dedicated to building quality homes for our residents, regardless of income. The NRP Group is a full-service multifamily developer, general contractor, and property manager with assets and operations in Ohio, Texas, North Carolina, Virginia, Florida, Michigan, Indiana, Pennsylvania, Maryland, New Jersey, New York, and Massachusetts. Visit www.NRPGroup.com for more information.

The NRP Group is committed to a policy of assuring that all employees and applicants for employment are recruited, hired, assigned, placed, transferred, demoted, laid off, terminated, paid, trained, and generally treated during employment on the basis of qualifications and merit; without discrimination due to color, race, religion, sex (including pregnancy or marital status), sexual orientation, gender identity and expression, age, national origin, ancestry, veteran status, military status, disability, genetic information, citizenship, or any other classification or activity protected by federal, state and local law and ordinances.