Maintenance Supervisor - East End

Sherman Associates; Minneapolis (MN); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Fully vested 401k company match

9 Paid holidays and generous PTO

Employee discounts (Sherman Associates

On-call incentive plan

Job summary

Sherman Associates is seeking a Maintenance Supervisor to lead on-site maintenance at East End Apartments, a 180-unit building in the Mill District of Downtown Minneapolis, MN. You will supervise a team performing plumbing, electrical, HVAC, carpentry, painting, and landscaping tasks while ensuring safety and high standards.

The role requires 5–7 years of maintenance experience in real estate, a valid driver's license, and willingness to obtain any required licenses.

Qualifications

• High school diploma or GED required; craft apprenticeship or equivalent valued.
• 5-7 years of maintenance experience, preferably in residential or commercial real estate.
• Boilers license or willingness to obtain one, if applicable.
• Certified Pool Operator (CPO) or willingness to obtain one, if applicable.
• Must provide own hand tools and have a valid driver’s license with clean MVR.

Responsibilities

• Lead a team of maintenance professionals to install, troubleshoot, repair, and maintain the property.
• Respond to resident requests within 24 hours and prepare vacated units within 24 hours.
• Schedule and perform preventive maintenance for buildings and equipment.
• Maintain safety and quality standards and coordinate with vendors for large projects.

Skills

Team leadership

Maintenance skills

Communication skills

Safety awareness

Education

High school diploma/GED

Craft apprenticeship or equivalent

Tools

Hand tools

HVAC tools

Job description

If you are passionate about helping others and knowledgeable with facilities repair and maintenance, we have the right opportunity for you! At Sherman, we pride ourselves on hiring resident-focused and skilled maintenance talent who strive to solve, repair and troubleshoot a wide range of complex and preventative facilities responsibilities. We believe we can offer a challenging, fast-paced and rewarding experience that is unique to supporting our mission, vision, and values.

As a Maintenance Supervisor, you will be responsible for leading a team of maintenance professionals in performing highly diversified duties to install, troubleshoot, repair and maintain the assigned real estate portfolio. Special attention to safety, predictive and preventative maintenance and processes to support the achievement of the site’s business goals and objectives is critical to overall success.

Where will this role work?

This role supports East End Apartments, a 180-unit market rate apartment building in the Mill District of Downtown Minneapolis, Minnesota.

Schedule & Hours

• The schedule for this role will be Monday - Friday, 8 am - 5 pm.
• Some weekend and on-call rotations will be required. Ask about our on-call incentive plan!

ESSENTIAL FUNCTIONS

• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepare and turn vacated apartment units within a 24-hour period (5 days if not immediate). All vacated apartments must be painted, thoroughly cleaned, carpets shampooed and repairs done in a timely and impeccable manner.
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Hands‑on work of all building repairs, preventative maintenance and general upkeep of the facility with special attention to more involved operations or projects.
• Diagnoses problems, replace or repair parts, test and make adjustments.
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean and orderly and in good maintenance condition.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required. Evening and weekend on-call rotations as required.
• Responsible for purchasing supplies by maintaining stock and being main point of contact for outside vendors and taking bids for special projects or extensive maintenance.
• Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
• Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.
• Keeps management informed at all times in the areas of: property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Regularly coordinates unit inspections in partnership with management.
• Reviews turnover schedule regularly with management team.
• Reports resident/tenant lease and policy violations to management.
• Other tasks & duties as assigned based on business need; evening and weekend on-call rotations required.
• Produces required volume of work by planning, organizing, and prioritizing work duties.
• Works designated schedule and adheres to Sherman Associates attendance policy. Follows grooming and appearance standards, general work rules, and all policies/procedures.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.
• Assists in maintaining sufficient maintenance supply stock.
• Assists in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.
• Maintains exterior grounds and interior common areas in quality, presentable condition.

Supervisory Responsibility

• As applicable, supervises, coaches, directs, trains and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals.
• Supervises on-site maintenance and groundskeeping staff, if utilized at assigned properties. Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management.
• Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.

Location

Minimum Requirements

Education & Experience

• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.
• 5-7 years of experience in maintenance or related carpentry/construction. Ideally in residential or commercial real estate.
• Special boilers license or willingness to obtain one, if applicable.
• Certified Pool Operator (CPO) or willingness to obtain one, if applicable.
• Must provide own hand tools.
• Current and valid driver’s license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.

Required Skills & Abilities

• As applicable, must possess a valid driver’s license, reliable vehicle with insurance and safe DMV driving record.
• A passion for the mission, vision, and values of Sherman Associates.
• Office hours may vary due to the specific needs of the portfolio.

Work Environment

• While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must have the ability to move around freely throughout the property and office, and necessity varies from day to day.
• Must be able to lift over 50 lbs, occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.

Additional Screening Requirements

• Current and valid driver’s license is required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Must successfully meet criminal background screening requirements for position, including MN statute 299C.67 to 299C.71 (Kari Koskinen Background)

Compensation and Benefits

Pay Range:$31-36/hour + commission/bonus eligibility .

Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package to full-time employees which may include:

• Medical, dental and vision insurance plans
• Employer-paid short-term disability
• Employer-paid life insurance
• Additional supplemental insurance policies including: Voluntary Accident & Critical Illness; Hospital Indemnity; Long-Term Disability;Pet insurance
• Employer-paid employee assistance program
• Fully vested 401k company match program
• 9 Paid holidays and competitive PTO program
• Sherman Associates' Starbucks and Hotel discounts

Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.

This job advertisement is intended to provide information essential to understanding the scope of the position. It is not an exhaustive list of skills, duties, responsibilities or working conditions associated with the position.