Maintenance Supervisor - South Terrace

ResProp Management; Waco (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision Benefits

401(k) retirement plan

Competitive Paid Time Off

Discounted rent at properties

Job summary

ResProp Management is seeking an experienced maintenance leader to oversee service operations across properties. You will supervise work orders, coordinate repairs, and ensure a high standard of resident satisfaction while managing a diverse maintenance team.

The role requires EPA Universal certification and a strong background in trades. You will be responsible for safety compliance, scheduling, and vendor coordination to keep properties well‑maintained.

Qualifications

• Management experience is required to oversee maintenance teams and operations.
• EPA Universal certification is required for handling HVAC systems.
• CPO certification is highly preferred for property maintenance.
• Tech savvy; proficient with basic software and computer use.
• Must have own tool kit for on‑site repairs.

Responsibilities

• Oversee all maintenance service operations to meet goals.
• Supervise and schedule work orders, including repairs and replacements.
• Maintain a positive, customer‑service oriented attitude for residents.

Skills

Management experience

EPA Universal certification

CPO certification

Tech savvy

Own tool kit

Education

EPA Universal certification

CPO certification

Job description

ResProp Management helps people find apartment homes and builds communities. We are a multi‑family property management company that serves people, community residents and owners. We got our start in 2010, have grown to over 20,000 units and we are continuing to grow daily. We owe our success to our focus on servant leadership, and our commitment to hiring top talent from the most innovative companies from both inside and outside the multifamily industry.

What You’ll Be Doing

• Oversee all aspects of the service operations to ensure operational goals are achieved.
• Participate in completing work orders including repairing and replacing appliances, plumbing systems, and air conditioning, heating, and electrical systems, etc.
• Maintain a positive attitude and provide quality customer service to all prospective and existing residents.
• Train all maintenance teammates and encourage them to reach their full potential.
• Provide input to Property Manager regarding teammate performance reviews, praise from residents, corrective action needs, etc.
• Assist Property Manager in recruiting and interviewing potential maintenance team members.
• Oversee organization of maintenance shop and property appearance.
• Research and evaluate current and potential products used in the maintenance and upkeep of the property.
• Schedules and supervises all in-house and/or vendor work.
• Manages work orders and response times, ensuring completion within established deadlines.
• Responsible for the inventory, ordering, and delivery of all necessary supplies and equipment for the maintenance.
• Oversee and manage a safe, healthy and accident‑free environment.
• Ensures OSHA (Occupational Safety and Health Act) standards are met at all times.
• Oversee unit turns and renovations within set goal time frames.
• Walk apartments upon move out with leasing team to assess damage and determine what work is necessary to make the apartment rent ready.
• Additional duties may apply.

What You Must Have

• At least 8 years of general maintenance/general repair experience, 3 years of apartment industry experience required
• Management experience required
• EPA Universal certification required
• CPO certification highly preferred
• Trade skills including but not limited to plumbing, electrical, HVAC, drywall, framing, painting, roofing, cabinetry, pools, appliance, etc.
• Trade Licensing preferred but not required
• Tech savvy; efficiently use computers and basic software programs
• Must have own tool kit
• Must live within 30 minutes of property
• Must have dependable transportation and be able to accommodate a rotating on‑call schedule
• Must be able to perform physical requirements of the job such as lifting, carrying, pushing or pulling objects up to 50 pounds.

Benefits

Our compensation & benefits package is designed to reward long‑term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:

• Competitive salary
• Medical, Dental, & Vision Benefits
• 401(k) retirement plan
• Competitive Paid Time Off
• Discounted rent at any properties owned by ResProp Management
• Opportunities for Profit Sharing

Physical Requirements

Requires ability to walk, stand, sit and climb stairs alternatively for the purposes of completing office work, inspection of apartments, and to conduct sales tours. Approximately 60% of time spent walking and climbing and 30% sitting. Requires the ability to lift or carry for the purposes of document dissemination, preparation of apartments for customers, and moving furniture/appliances within the office and apartment environment.

• over 150 pounds – Rare need (less than 5% of time)
• between 75 - 150 pounds – Occasional need (1% to 33% of time)
• between 25 - 75 pounds – Frequent need (33% to 66% of time)
• Less than 25 pounds – Constant need (66% to 100% of time)

This list of duties is not intended to be a comprehensive or all inclusive list of all required tasks or duties. These may change as business needs change.

Employment Eligibility Requirements

• Applicants will be required to pass a background check, and reference check prior to their first day to verify their employment eligibility.