Maintenance Supervisor

Berkshire Group, LLC; Westborough (MA); On-site; USD 75,000 - 87,000; Full time

Benefits offered by this job

Vacation time

Rent discount

Personal development plans

Health insurance

Job summary

Berkshire Residential Investments is seeking a Maintenance Supervisor to join our resident-focused team. You will lead the service staff, coach teammates, and ensure quality maintenance across our communities, balancing safety, budgets, and timely service.

We value 2+ years of maintenance leadership, team management, adaptability to new technologies, and strong English communication. Eligible benefits include vacation time, a 25% rent discount, personal development plans, and more.

Qualifications

• 2 years minimum in managing the maintenance needs of a community.
• Led a team for at least 1 year.
• Ability to adapt to new technologies
• Proficient in writing, speaking and understanding English
• Able to use computers and related applications
• Sense of humor – seriously be funny!

Responsibilities

• Be responsible for the service team's performance and be a positive role model
• Provide support to the Property Manager in upholding standards, policies, and procedures
• Ensure that all safety measures are enforced
• Provide coaching, mentoring and personal goals to staff
• Schedule daily activities efficiently, monitoring for quality and quantity
• Be familiar with property budgets and long range planning recommendations
• Maintain shop, equipment, supplies, inventory control, and security
• Be an inspector and keep show suites looking their best
• Provide excellent customer service to residents and teammates

Skills

Team leadership

Maintenance supervision

Customer service

English proficiency

Job description

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

Our “IT factor” means we are the best in what we do and are always striving to be even better!

Team “IT FACTOR”

Berkshireis a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.

We offer 3 weeks of vacation, personal development plans, greatinsurance, a 25% rent discount (and more!)... Take a look at what makes us different….

Our vision is to kindle an exceptional experience one relationship, one investment, and one neighborhood at a time.

Here is what your day might look like....

As one of ourMaintenance Supervisors’your day is all about juggling! You are a cheerful, performance-driven, resident-focused, hardworking, seriously playful, mentor that goes the extra mile! Your passion is for quality, excellence in service and team coaching!

So, here are a few of the things that we believe are essential to being the bestMaintenance Supervisorthere is:

• Be responsible for performance of the service team, while being a positive role model


• Provide complete support to the Property Manager in upholding community and corporate standards, policies, and procedures


• Ensure that all safety measures are enforced


• Provide coaching, mentoring and personal goals to your staff


• Schedule daily activities efficiently, monitoring for quality and quantity


• Be familiar with property budgets and long range planning recommendations


• Maintain shop, company equipment, ample supplies, inventory control, and ensure key security


• Be an inspector! Tour routes and models are your showcase; make sure they look their best!


• Provide excellent customer service to all prospective and existing residents and your teammates

Here are some of the things you have already conquered!

• You have at least 2 years prior experience in effectively managing the maintenance needs of a community


• You’ve successfully lead a team for at least 1 year


• You’ve proven your ability to adapt to new technologies


• You have the ability to adapt to new technologies


• You are proficient in writing, speaking and understanding the English language


• You are able to use computers and related applications


• Have a sense of humor – seriously be funny!

Current anticipated base hourly salary range: $36.15 - $41.73 / base annual salary range: $75,200 - $86,800. Base salary within the range will be determined by various factors including but not limited to the individual's experience, skills, qualifications and other factors permitted by law.

The role is also eligible for the following benefits:

• Paid time off (sick leave, parental leave, vacation leave, PTO, etc.)

EAS123

We believe

Berkshire Residential values diversity, equity, inclusion and belonging . Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.