Maintenance Supervisor

DTN; Troy (MI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health, Vision, and Dental Coverage

Competitive 401K package

Paid Time Off/Paid Holidays

8 Hours Paid Annual Volunteer Time

Education Reimbursement

Mileage Reimbursement

Rental Discount at Select DTN Props

Ongoing Training and Mentorship

Growth Opportunity

Job summary

DTN is seeking a Maintenance Supervisor to lead the maintenance team, manage preventive maintenance, and oversee budgets and vendor contracts. The role includes supervising staff, coordinating repairs, and ensuring high-quality service to residents.

The position requires HVAC expertise, EPA certification, and strong communication skills to interact with residents, coworkers, and vendors. On-site role with some after-hours on-call duties.

Qualifications

• High school diploma or equivalent is required or equivalent work experience.
• HVAC knowledge and EPA certification are required.
• Experience supervising a maintenance team is preferred.
• Strong communication, both verbal and written, with residents, coworkers, and vendors.
• Ability to read and interpret manuals and company documents.

Responsibilities

• Lead the maintenance team and plan daily activities.
• Hire, train, evaluate, and discipline direct reports.
• Recommend property needs and schedule capital projects within budget.
• Manage repairs, move-ins, and preventive maintenance programs.
• Oversee site safety, inspections, and quality of service.
• Maintain grounds, perform resident work orders, and respond to on-call emergencies.
• Operate building systems including electrical, plumbing, carpentry, and HVAC.

Skills

Leadership

Verbal & written communication

Supervisory experience

HVAC knowledge

EPA certification

Physical fitness

Flexible work schedule

Reading & interpretation of directions

Use of tablets/computers

Microsoft 365 proficiency

Education

High school diploma or equivalent

Tools

Basic tools

Microsoft 365 tools

Job description

Job Title: Maintenance Supervisor

Reports to: Property Manager

Company Overview

For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.

Job Summary

Responsibilities include leading the maintenance team to exceed customer expectations while preserving community assets through preventive maintenance, budget management, contract negotiation, and team training. The role also oversees building systems, resident work orders, curb appeal, and home preparation for new move-ins.

Primary responsibilities include:

• Demonstrate leadership, plan and direct the activities of the maintenance team
• Hire, train and evaluate, and appropriately discipline all direct reports
• Provide regular recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, system’s needs, and improvement to customer service related to the service department
• Schedule all repairs, move-in turnover, and capital projects to be completed pursuant to annual operating budget and/or need
• Plan and execute daily, weekly, and monthly strategy for customer service, work order completion, capital replacements, preventative maintenance, and site inspections, while maintaining accurate records.
• Perform resident work orders daily
• Maintain property grounds through daily inspection, cleaning, maintenance, snow removal (in season) and preventative care
• Perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness to ascertain needed repairs or improvements
• Maintain an organized, clean and safe work area
• Comply with established site safety and hazardous communication standards
• Service and maintain building systems and building components including electrical, plumbing, carpentry, drywall installation/repair, and appliances
• Perform regular site inspections to ensure quality of service, asset upkeep and DTN standards for property maintenance are being adhered to
• Abide by all local, state and federal Fair Housing guidelines
• Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and outside contacts
• Perform and respond to after-hours on-call emergencies and work orders as part of a rotation schedule

Core Candidate Qualities:

• High school diploma or equivalent work experience
• 4+ years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completion
• Expert in repairing apartment building systems and maintenance including plumbing, electrical, carpentry and HVAC
• HVAC knowledge and Universal EPA certification required
• Previous supervisory experience preferred
• Positive attitude with effective verbal and written communication skills to interact professionally with residents, coworkers, supervisors, and vendors
• Reliable transportation to get to work and conduct job responsibilities
• The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
• Ability to work a flexible work schedule any day of the week
• Basic tools required for maintenance
• Ability to read and interpret directions, manuals, instructions and company documents
• Ability to write for routine reporting and correspondence
• Utilize electronic devices including tablets and computers
• Proficient with industry software platforms including Microsoft 365 tools

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off/Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity

Expected schedule: Monday-Friday (8AM-5PM)

For more information, please visit www.dtnmgt.com