Maintenance Supervisor

Willow Bridge Property Company; Raleigh, Northern (NC, KY); Hybrid; USD 58,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision

401(k)

Career development

Job summary

Willow Bridge Property Company in Raleigh, NC is seeking an experienced Maintenance Supervisor to lead maintenance operations at a multi-family community. You’ll manage Make-readies, oversee service requests, and mentor a maintenance team to uphold WBPC’s quality standards.

The role requires strong trades knowledge (electrical, plumbing, HVAC, carpentry), safety compliance, budget awareness, and the ability to coordinate vendors while delivering reliable resident service.

Qualifications

• Minimum of 5 years’ related maintenance experience; property management exp preferred.
• Proven ability to supervise and lead a team.
• Expert-level understanding in electrical, carpentry, plumbing, HVAC, painting, carpet care and appliance repair.
• Certifications in HVAC, EPA and CPO are a plus.
• Good communication with management, vendors and residents; on-call readiness.

Responsibilities

• Ensure make-readies and maintenance projects meet WBPC quality standards.
• Maintain and close service requests using Yardi Mobile.
• Troubleshoot and train staff in trades for effective repairs.
• Plan, schedule and supervise maintenance staff daily tasks and safety.
• Hire, train and develop team; enforce policies and safety practices.
• Conduct safety inspections and ensure OSHA compliance.
• Coordinate vendor and contractor work; monitor budgets and bids.
• Apply preventive care to protect long-term property assets.
• Manage inventory and purchase maintenance supplies efficiently.

Skills

Team Leadership

Troubleshooting

Vendor Coordination

Safety Compliance

Effective Communication

Education

HVAC Certification

EPA Certification

CPO Certification

Tools

Electrical Tools

Carpentry Tools

HVAC Tools

Plumbing Tools

Job description

Overview

If you love making people feel at home, you’ll love working at Willow Bridge Property Company. Whether you’re just starting your career or joining later in your journey, we’re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers.

Willow Bridge is currently hiring for an experienced Maintenance Supervisor who will be responsible for maintenance operations at a multi-family residential community. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.

Responsibilities

Responsibilities

Technical Expertise

• Ensure Make-readies and other maintenance projects are completed accurately and timely according to WBPC’s quality standards.
• Maintains and updates all assigned service requests using Yardi Mobile until assignment is completed and closed.
• Ability to troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.

Team Leadership

• Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
• Hire, train, and develop maintenance staff and ensure company policies, procedures and safety practices are applied.
• Communicates effectively within their team, motivating team members and clearly conveying expectations and goals.
• Participates in various department or regional meetings and community events, leads safety and department meetings with staff members.

Compliance Knowledge

• Conduct regular safety inspections of the property, correct any unsafe practice or situation and train all maintenance staff in the correct handling of chemicals, supplies and equipment.
• Must adhere to all company safety policies and ensure that all employees work in a safe and secure environment.
• Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including WBPC’s standard operating procedures and policies.

Asset Care & Longevity

• Coordinate with vendor and contractor installation, maintenance, and repair work.
• Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to WBPC’s quality standards.
• Apply preventive care, inspections, and timely repairs to protect the long-term condition of property assets.

Financial Awareness

• Maintain budget for department; understand the financial impact of maintenance decisions and adjust approach to stay within budget.
• Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors. Inspect the work of vendors for quality and conformance to specifications and cost requirements.
• Purchase / order maintenance supplies, materials and appliances in an efficient and cost-effective manner. Ensure inventory is appropriately stocked and maintained.

Qualifications

Qualifications

• Position requires a minimum of 5 years’ related maintenance experience, property management experience preferred.
• Proven ability to supervise and lead a team.
• Expert-level understanding and diagnosing in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
• Certifications preferred: HVAC, EPA & CPO where applicable.
• Effective communication and interaction with management team, partners, subordinates, vendors or residents, sufficient to exchange or convey information and to give and receive work direction.
• Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
• Basic computer skills (able to operate mobile device, PC).
• Ability to operate a motor vehicle (valid license required).
• Must be available for regular on-call work assignments/ emergency calls and work scheduled off-hours and emergency overtime as required.
  

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

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