Maintenance Supervisor

The Dinerstein Companies; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health coverage

Robust retirement planning

Life and disability insurance

Health savings and FSAs

Paid time off and flexible schedule

Remote work choices

Job summary

The Dinerstein Companies is seeking a hands-on Maintenance Supervisor for on-site property upkeep and resident satisfaction. You will report to the Community Manager and manage maintenance tasks, respond to service requests, and oversee preventative maintenance and turns during move-ins.

The ideal candidate has at least 2 years of on-site maintenance experience, HVAC certification, and strong troubleshooting skills in plumbing and electrical systems; a valid driver’s license and Entrata

Qualifications

• At least 2 years of on-site maintenance experience.
• HVAC, plumbing, and electrical troubleshooting.
• HVAC certification required.
• CPO preferred (if applicable).
• Valid driver’s license.
• Entrata or property-management software experience.

Responsibilities

• Address resident service requests.
• Document service updates and closures in management software.
• Repair/replace in-unit and common-area components (lights, filters, fans, paint).
• Perform in-unit and community-wide preventative maintenance.
• Assist other maintenance team members with ongoing upkeep (landscaping, trash removal, cleaning).
• Identify and correct hazardous property conditions.
• Prepare vacant and make-ready apartments for move-ins.
• Contribute to a team culture focused on customer service.

Skills

HVAC knowledge

Customer service

Troubleshooting

Plumbing

Electrical systems

Documentation

Education

HVAC certification

Tools

Entrata

Job description

Are you a hands-on problem solver passionate about fixing things and a toolbox full of skills? Do you dream of being the hero who keeps buildings running smoothly and residents smiling? If you're ready to don your cape and embrace the world of maintenance magic, we've got the perfect opportunity for you!
As one of the nation’s largest multi-family and student housing community developers, The Dinerstein Companies has completed over 75,000 multi-family apartments and 44,000 student housing beds in 26 states. TDC is an integrated company specializing in the development, construction, and property management of the nation’s finest apartment communities, with over sixty years in business. Whether it’s luxury mid-rise, high-rise residences or the most innovative off-campus student housing, TDC has the experience, expertise, and reputation for developing premier apartment communities.
We are an experienced company. Not a management company. We wake up daily with a renewed mission towards genuine hospitality and authentic care. We seek to build and encourage relationships that create lasting memories. People will know why we love our work by how they feel after each encounter with our team and our communities. The extra degree of customer service makes all the difference. TDC looks for dynamic individuals eager to be the face of our company, brand, and property in our markets. Team members should embody the Core Values of The Dinerstein Companies.
Maintenance Supervisors Are a Vital Part Of The On-site Maintenance Team. You Will Report Directly To The Community Manager And Manage Property Upkeep, Resident Work Orders, Preventative Maintenance Efforts, And Turns During Move-ins/move-outs. Your Regular Ongoing Tasks Will Include

• Address resident service requests.
• Document service requests updates, closures, and pending items in the property’s management software.
• Repair or replace in-unit and common area lights, filters, fans, paint, etc., to maintain property appearance.
• Perform in-unit and community-wide preventative maintenance efforts.
• Assist other maintenance team members with ongoing property upkeep efforts, including landscaping, trash removal, and cleaning.
• Identify and correct hazardous property conditions.
• Prepare vacant and make-ready apartments for move‐ins.
• Contribute to a management team culture focused on customer service.

To Thrive, You Should Have

• At least 2 years of experience in on-site maintenance operations.
• Experience delivering customer service efforts as a part of a successful management team.
• Ability to troubleshoot HVAC, plumbing, and electrical system repair efforts.
• Familiarity with building operating systems, including trash compactors, pool systems, boilers, and ventilation.
• Ability to handle some tile, carpentry, and appliance repairs.
• HVAC certification required.
• CPO preferred.
• Must have certifications/permits required by the city or state to perform the job.
• Valid driver’s license.
• Property management software experience. Entrata preferred.

Best-in-Class Benefits And PerksWe value our employees’ time and efforts. Our commitment to your success is enhanced by competitive compensation, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided.
• Robust retirement planning: 401(k) plan available with employer matching.
• Financial security: Life and disability insurance for added protection.
• Flexible financial options: Health savings and flexible spending accounts are offered.
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
We are an equal-opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.