Maintenance Supervisor

Redstone Residential; Muncie (IN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days PTO and 10 holidays

Paid parental leave

401K with 6% matching

Employee Assistance Program

Short-Term Disability Insurance

Job summary

Redstone Residential is seeking a Maintenance Supervisor to maintain and enhance community value and resident living experience. The role focuses on resolving maintenance issues efficiently and elevating curb appeal across properties.

You will oversee repairs, turnovers, and coordination with the Community Manager, ensuring safety and quality. The position requires hands-on maintenance work and strong customer service to meet resident expectations daily.

Qualifications

• 2+ years in maintenance, plumbing or electrical fields.
• 2+ years HVAC experience.
• Excellent customer service, strong attention to detail, and basic maintenance skills.

Responsibilities

• Maintain curb appeal by keeping grounds and buildings well kept.
• Assist with repairs and general maintenance tasks.
• Demonstrate excellent customer service and teamwork in daily operations.

Skills

Maintenance experience

HVAC experience

Customer service

Attention to detail

Pictorial lifting/physical ability

Teamwork

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full-time, Non-Exempt, Eligible for Benefits

COMPENSATION: Starting at $28.00 per hour, based on experience

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Short-Term Disability Insurance

POSITION SUMMARY: The Maintenance Supervisor is primarily responsible for maintaining and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.

RESPONSIBILITIES:

• Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings properly maintained.
• Assist with repairs and other general maintenance duties.
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.s.
• Ensure the best possible appearance of each apartment prior to new resident move-in.
• Oversee apartment turnovers.
• Communicate with the Community Manager on any problems with maintenance or curb appeal that require further attention.
• Respond appropriately to emergencies, according to policies and procedures.
• Contribute to resident satisfaction by ensuring that customers’ expectations are met and exceeded.

QUALIFICATIONS:

• 2+ years of relevant industry experience (maintenance, plumbing, electrical)
• 2+ years of HVAC experience
• Property management experience is a plus but not required
• Must have excellent customer service skills, strong attention to detail, and basic maintenance skills
• Must be able to lift a minimum of 75 lbs. and work 8-10 hour standing shifts

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.