Maintenance Supervisor

Brighthaven; Los Angeles (CA); On-site; USD 34,440 - 37,195; Full time

Benefits offered by this job

Health, dental & vision benefits

401(k)

Personal time off

Paid holidays

Job summary

Brighthaven is seeking a Maintenance Supervisor in Los Angeles, California. The ideal candidate will deliver superior customer service and oversee maintenance operations.

Responsibilities include coordinating work orders, managing staff, and ensuring community upkeep. A minimum of 3 years in multifamily property maintenance and one year of supervisory experience is required.

The role offers a compensation range of $25 - $27 per hour along with comprehensive benefits.

Qualifications

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience required.
• HVAC and CPO certifications highly desired.

Responsibilities

• Coordinate, schedule and respond to resident/management requests and work orders.
• Ensure all repairs and replacements necessary for community common areas and units.
• Project a favorable image of the community to achieve property objectives.

Skills

Plumbing

HVAC

Appliance Repair

Electrical

Carpentry

Organizational Skills

Interpersonal Skills

Customer Service

Education

High School Diploma

Job description

Address

625 N Hill Street, Los Angeles, California 90001

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce.

Cultivating the American Dream is the purpose that binds the Avanath team. Every day is an opportunity to make a difference in someone’s life, whether by helping residents call one of our communities home, providing excellence in customer service, or championing our workforce. We are committed to creating an unforgettable experience as a great place to live, work, and be.

Role

The Maintenance Supervisor is accountable for delivering on our commitments to our residents and is instrumental in helping Avanath provide superior customer service. This includes quality move‑in, timely service, superb curb appeal, and personal attention to residents and their homes. The supervisor works alongside the Community Manager, partnering to oversee the activities of assigned staff and vendors to ensure proper maintenance of the property.

The incumbent must possess a high degree of professionalism and positive engagement for residents and the workforce.

Aptitude & Attitude

• Aptitude for Connecting – Must possess a strong sense for creating community and the drive to go the extra mile. Build relationships with residents, staff, vendors, regulatory and social services partners.
• Authentic Attitude – Consistently demonstrate an open and professional attitude and approach when addressing resident and staff concerns, seeking resources throughout the organization.
• Positive & Professional Approach – Actively listen, understand and support success of Avanath, ensuring residents and staff feel seen, heard, and valued.

Qualifications

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience required.
• Expertise in plumbing, HVAC, appliance repair, electrical, and carpentry work.
• HVAC and CPO certifications highly desired.
• Valid Driver’s License.
• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.
• Must be available for on‑call and weekend work.

Key Accountabilities

Resident Relations & Customer Service

• Demonstrate customer‑service skills by treating residents and others with respect.
• Answer questions from team and residents, respond sensitively to complaints about maintenance services, and assign work orders with efficiency and urgency.
• Project a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency, follow‑up, and follow‑through in dealing with residents on all matters.
• Enforce policies of the community delegated by the Community Manager.
• Assist and complete work orders generated from resident requests and routine upkeep.

Maintenance Management

• Coordinate, schedule and respond to resident/management requests and work orders.
• Ensure all repairs and replacements necessary for community common areas and units.
• Support cost‑cutting and expense‑control programs by fixing rather than replacing when possible.
• Inspect grounds, building, and other community features daily to identify and correct hazardous conditions.
• Manage and order maintenance supplies inventory within budget guidelines.
• Maintain a preventative maintenance program, well‑organized maintenance shop, hazard communications program, and unit inspections.
• Maintain accurate records of service requests, EPA/OSHA standards, and work progress.
• Manage on‑call emergency response for the community.
• Obtain bids/pricing from vendors, suppliers, and contractors and use property resources economically.
• Give direction and monitor maintenance, construction, and rehabilitation activities.
• Develop standards for cleanliness and appearance of community grounds, amenities, and common areas.
• Under direction of the Community Manager, supervise, train, and schedule maintenance staff.
• Monitor work progress of each staff member daily, provide assistance, and provide input for performance evaluations.
• Attend safety meetings, keep MSDS sheets current, and stay up‑to‑date on OSHA and other safety laws.

Adherence to Property Management Rules, Regulations and Guidelines

• Practice proper safety techniques and report mechanical/electrical malfunctions, injuries, accidents, or other safety issues.
• Comply with Avanath’s safety and risk‑management policies, attend routine safety meetings, complete required training, and report accidents promptly.
• Follow established policies and procedures, monitor compliance, and report violations.
• Conduct all business in accordance with company policies, Fair Housing, American with Disabilities Act and all other relevant laws.

Physical Demands & Working Conditions

• Essential staff classified to report to work and adhere to all safety and business protocols.
• May be required to work during inclement weather.
• Frequent standing, walking, occasional squatting, bending, twisting, pushing, and pulling.
• May be required to travel to sister communities for maintenance support.

How Avanath Supports You

• Culture built on purpose and core values – integrity, caring, continuous improvement.
• Comprehensive benefits: health, dental & vision, 401(k), personal time off, paid holidays, and more.
• Growth based on achievement with emphasis on promotion in‑house.
• Development opportunities through online training, classes, and one‑on‑one coaching.

Diversity & Inclusion

Avanath Capital is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. The organization’s diversity initiatives include recruitment, compensation, benefits, professional development and training, promotions, transfers, and a work environment built on gender and diversity equity that encourages and enforces respectful communication, teamwork, work/life balance, and community contributions.

Compensation Range

$25 - $27 USD

Equal Employment Opportunity Statement

As set forth in Brighthaven’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.